Logistics & Customs Analyst - Milton

Salary Range - $80,000 to $85,000 Essential Functions LOGISTICS Monitor and track inbound freight shipments with designated carriers, proactively following up on any potential delays. Coordinate and arrange shipments in support of customer requirements and requests from internal Parker team members. Prepare, submit, and manage freight claims with carriers for shipments that are damaged, missing, or lost during transit. Schedule, coordinate, and communicate daily inbound shipment activity to warehouse personnel. Identify and escalate shipment issues or service concerns to the Team Leader as needed. Review carrier invoice discrepancies and provide recommendations to support timely issue resolution. Analyze transportation spend and evaluate opportunities for cost savings across transportation routes and carrier networks. Support and execute logistics and transportation-related initiatives, projects, and process improvement activities as assigned.

CUSTOMS

Generate, maintain, and respond to requests for CUSMA/USMCA Certification for all applicable products Complete monthly reports and invoicing as it pertains to the timely payment of Duties, Taxes, and Surtax Tariffs to the Canada Border Services Agency Act as a point of contact with the Canada Border Services Agency and US Customs Border Services Agency for inquires and audits REQUIREMENTS Minimum 5–7 years of progressive experience in transportation, logistics, customs compliance, and international trade operations. Bachelor’s degree or diploma in Supply Chain Management, Logistics, Customs Administration, Business, or a related field; equivalent combination of education and relevant experience will also be considered. Strong understanding of import/export regulations, customs compliance requirements, and cross-border shipping processes. Proven experience in Harmonized System (HS) tariff classification, including the maintenance of accurate supporting documentation and audit-ready records. Demonstrated expertise in preparing and managing CUSMA/USMCA product certifications for Canadian and U.S. import transactions. Ability to effectively collaborate with and manage relationships with carriers, freight forwarders, and customs brokers to resolve transportation and customs-related issues in a timely manner. Strong analytical and reporting skills, including advanced proficiency in Microsoft Excel and Power BI, with the ability to monitor key performance indicators, analyze transportation spend, and identify cost-saving opportunities while ensuring compliance. Experience applying Lean and continuous improvement methodologies, including Kaizen, process mapping, workflow optimization, and the development of standard operating procedures.