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Tier 1 Technical Support Specialist (Short-term assignment)

Greater Toronto Area
Senior Level
contract

About the role

Job Title: Tier 1 Technical Support Specialist (Short-term assignment)

Location: On-site, 5 days/week – Toronto/Mississauga, Malton area (Toronto Pearson Airport area)

Duration : 3 weeks contract

Pay rate: $25- 30/HR

Sector: Education

About the Role:

Our education sector client is seeking a Technical Support Specialist to provide hands-on support for computer technologies, including desktops, laptops, peripherals, and mobile devices. The role involves troubleshooting technical issues, assisting with installations and deployments, supporting end-user training, and maintaining accurate inventory. This is an on-site position requiring a reliable vehicle.

Key Responsibilities:

  • Provide technical support for staff and students, including troubleshooting and resolving issues with hardware and software.
  • Install, configure, and maintain computer equipment and software.
  • Assist with large-scale technology deployments and refreshes at school and office sites.
  • Conduct basic training for staff on the use of computer technologies.
  • Maintain accurate inventory records and manage IT assets.

Requirements:

  • Diploma in Computer Science, Information Technology, or equivalent experience.
  • 1 year of relevant technical experience, preferably in a Help Desk or Service Desk environment.
  • Proficiency in computer hardware and software, including troubleshooting and configuration.
  • Valid driver’s license and access to a reliable vehicle.
  • IT certifications (e.g., MTA, MCTS, MCITP, ACSP, ACTC) are considered an asset.

Working Conditions:

  • Involves lifting and moving moderately heavy equipment (desktops, laptops, monitors, peripherals).

About Altis Technology

Staffing and Recruiting
51-200

Altis Technology Recruitment is one of Canada's largest independent recruitment firms dedicated to placing I.T. professionals in contract and permanent roles. We represent specialized talent in a variety of disciplines, including Database and Business Intelligence, I.T. Project and Business Management, Application Development, and Network and Systems Infrastructure. Our goal is to introduce the best technical resources to the right employers.