Top Benefits
About the role
Company Overview
Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.
Job Summary
The Warehouse Supervisor is responsible for overseeing the successful operational performance of a wide variety of activities including shipping/receiving and storing products and maintaining inventory and associated records. Work force management responsibilities include ensuring team members training of assigned tasks or functions are effective and the performance of team members are at expected performance standards and within expected timelines; planning and and assigning daily work to achieve operational productivity targets, customer’s service level commitments and upholding Health, Safety and Security standards.
Duties and Responsibilities
- Monitor daily operations and allocate staff as needed to ensure all deadlines are met
- Provide supervision to the reception, handling, distribution and storage of all freight, product and supplies that come in and out of the warehouse
- Handle customer correspondence and respond to their instructions in timely manner
- Track and maintain KPI performance
- Assist in the development and daily enforcement of corporate policies regarding security and safety in order to maintain a safe and secure working environment
- Oversee a team of warehouse employees, including delegating, training, coaching, and planning
- Manage inventory control processes by using Warehouse Management Systems
- Maintain open lines of communication between management, staff, and customers in a respectful, effective and professional manner
- Make sure business expenses are captured and reported to accounting
- Working with Warehouse Customer Service, monitor billing processes by ensuring invoices are executed into operating systems and sent to customers in a timely fashion
- Deal with landlord regarding all building maintenance, repair and related matters
- Manage all warehouse equipment and ensure they are in good working condition
- Report any work-related injuries or accidents to Manager
- Focus and strive for a process of continual improvements for all warehouse functions
- Maintain warehouse in a neat, orderly and efficient fashion
- Various other tasks as may be required
Qualifications
- Minimum 2-3 years of direct work experience in a warehouse or supply chain position
- Direct working knowledge of operations, warehouse management, and transportation management
- Direct knowledge of WHMIS and other safety systems
- Basic knowledge of Microsoft Office products, including Excel and Word
- Strong knowledge of warehouse documentation
- Ability to interpret and act upon complex instructions
- Solid project management skills are essential
- Strong written and verbal skills to communicate with all levels of the organization and its executive team
- Strong quantitative and critical thinking skills
- Team leadership and teambuilding abilities
- Ability to safely operate a fork-lift or other cargo moving machinery
- Ability to remain calm in stressful situations, work under pressure and meet deadlines
- Ability to physically handle items of variable weight, up to 50lbs
Educations/Certifications
- High School Diploma or greater
- Forklift Certificate
- WHMIS training
- TDG Certificate is an asset
**What We Offer!**
- Health Benefits (Medical, Dental & Vision Coverage)
- RRSP/DPSP Plan with company matching
- Paid Time Off (vacation & sick time)
- Opportunities for career growth and skill enhancement
We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview.
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation.
About Nippon Express
Nippon Express USA helps its parent company, Japan-based transportation giant Nippon Express, move customers' cargo around the world. Nippon Express USA provides a variety of freight transportation services, including customs brokerage, freight forwarding, logistics, supply chain management, and warehousing and distribution. (As a freight forwarder, Nippon Express USA buys transportation capacity from carriers and resells it to customers.) Along with its freight transportation offerings, Nippon Express USA works with its parent to facilitate international moving of household goods. Operating through about 140 offices, the company expanded in 2012 through the acquisition of Associated Global Systems (AGS).
Buying AGS added more than 70 offices to Nippon Express USA's already extensive network. Founded in 1958, AGS provides logistics services to customers in more than 200 countries around the globe through 400 locations in total. In addition to adding size and scope to its network, the deal enhanced Nippon Express USA's own complementary freight forwarding, residential delivery, and e-commerce services. Before the acquisition, Nippon Express USA catered primarily to Japanese companies, delivering goods from Asia and Japan to clients' warehouses in the US.
Top Benefits
About the role
Company Overview
Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.
Job Summary
The Warehouse Supervisor is responsible for overseeing the successful operational performance of a wide variety of activities including shipping/receiving and storing products and maintaining inventory and associated records. Work force management responsibilities include ensuring team members training of assigned tasks or functions are effective and the performance of team members are at expected performance standards and within expected timelines; planning and and assigning daily work to achieve operational productivity targets, customer’s service level commitments and upholding Health, Safety and Security standards.
Duties and Responsibilities
- Monitor daily operations and allocate staff as needed to ensure all deadlines are met
- Provide supervision to the reception, handling, distribution and storage of all freight, product and supplies that come in and out of the warehouse
- Handle customer correspondence and respond to their instructions in timely manner
- Track and maintain KPI performance
- Assist in the development and daily enforcement of corporate policies regarding security and safety in order to maintain a safe and secure working environment
- Oversee a team of warehouse employees, including delegating, training, coaching, and planning
- Manage inventory control processes by using Warehouse Management Systems
- Maintain open lines of communication between management, staff, and customers in a respectful, effective and professional manner
- Make sure business expenses are captured and reported to accounting
- Working with Warehouse Customer Service, monitor billing processes by ensuring invoices are executed into operating systems and sent to customers in a timely fashion
- Deal with landlord regarding all building maintenance, repair and related matters
- Manage all warehouse equipment and ensure they are in good working condition
- Report any work-related injuries or accidents to Manager
- Focus and strive for a process of continual improvements for all warehouse functions
- Maintain warehouse in a neat, orderly and efficient fashion
- Various other tasks as may be required
Qualifications
- Minimum 2-3 years of direct work experience in a warehouse or supply chain position
- Direct working knowledge of operations, warehouse management, and transportation management
- Direct knowledge of WHMIS and other safety systems
- Basic knowledge of Microsoft Office products, including Excel and Word
- Strong knowledge of warehouse documentation
- Ability to interpret and act upon complex instructions
- Solid project management skills are essential
- Strong written and verbal skills to communicate with all levels of the organization and its executive team
- Strong quantitative and critical thinking skills
- Team leadership and teambuilding abilities
- Ability to safely operate a fork-lift or other cargo moving machinery
- Ability to remain calm in stressful situations, work under pressure and meet deadlines
- Ability to physically handle items of variable weight, up to 50lbs
Educations/Certifications
- High School Diploma or greater
- Forklift Certificate
- WHMIS training
- TDG Certificate is an asset
**What We Offer!**
- Health Benefits (Medical, Dental & Vision Coverage)
- RRSP/DPSP Plan with company matching
- Paid Time Off (vacation & sick time)
- Opportunities for career growth and skill enhancement
We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview.
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation.
About Nippon Express
Nippon Express USA helps its parent company, Japan-based transportation giant Nippon Express, move customers' cargo around the world. Nippon Express USA provides a variety of freight transportation services, including customs brokerage, freight forwarding, logistics, supply chain management, and warehousing and distribution. (As a freight forwarder, Nippon Express USA buys transportation capacity from carriers and resells it to customers.) Along with its freight transportation offerings, Nippon Express USA works with its parent to facilitate international moving of household goods. Operating through about 140 offices, the company expanded in 2012 through the acquisition of Associated Global Systems (AGS).
Buying AGS added more than 70 offices to Nippon Express USA's already extensive network. Founded in 1958, AGS provides logistics services to customers in more than 200 countries around the globe through 400 locations in total. In addition to adding size and scope to its network, the deal enhanced Nippon Express USA's own complementary freight forwarding, residential delivery, and e-commerce services. Before the acquisition, Nippon Express USA catered primarily to Japanese companies, delivering goods from Asia and Japan to clients' warehouses in the US.