We’re Sagen Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Ready to Make an Impact? Reporting to the Director, Enterprise Risk Management, the ERM & Operational Risk Manager plays a key role in strengthening risk governance, audit preparedness, and organizational resilience. This position develops and implements strategic initiatives to enhance the Enterprise Risk Management (ERM) program, ensuring alignment with industry best practices. The Manager leads risk-related initiatives, provides independent oversight, and fosters a culture of risk ownership and accountability across business and support functions.

Additionally, the Manager supports internal and external audits by collaborating with stakeholders to document, test, and report on risk controls and compliance measures. The ideal candidate brings strong expertise in risk management standards and frameworks, with a focus on Third-Party Risk Management (TPRM), Operational Risk and Resilience, and Business Continuity Management (BCM). Advanced analytical skills, attention to detail, and the ability to work independently and within small teams are essential for success in this role.

This position is being posted to fill an existing vacancy within the department.

Here is where you will be focusing to ensure your success

• Risk Governance & Compliance

• Conduct Risk and Control Self-Assessments (RCSAs) to evaluate operational and compliance risks.

• Ensure compliance with Third Party and Operational Risk and Resilience regulatory guidelines.

• Lead Third-Party Risk Management (TPRM) program, providing oversight and objective challenge.

• Manage Operational Risk and Resilience programs, including Business Continuity Management (BCM), Disaster Recovery, Incident Management, Crisis Management, Change Management, Data Risk Management and Climate Risk.

• Audit & Control Oversight

• Support internal and external audits, collaborating with stakeholders to document, test, and report on risk controls.

• Conduct root cause analysis on operational risk events, recommending remediation strategies.

• Design and implement testing methodologies to measure risk maturity and resilience.

• Enterprise Risk Management

• Enhance the Enterprise Risk Management (ERM) Framework by strengthening risk governance, refining assessment methodologies, and integrating risk appetite into decision-making, while providing independent oversight and objective challenge to ensure regulatory compliance and effective risk management.

• Develop and maintain Governance, Risk & Compliance (GRC) tools to enhance risk oversight.

• Prepare Enterprise risk metrics and reports for senior leadership and risk committees.

What We Are Looking For

• Experience: 5-7 years in risk management, audit, compliance, or second-line defense, preferably in financial services.
• Bachelor’s Degree or higher with 5 years relevant work experience in compliance, operational risk management, third party risk management, internal audit, or other relevant areas.
• Demonstrated success in overseeing Operational Risk Management program(s) including Third Party Risk management.
• Strong written and verbal skills (ability to communicate clearly and concisely to various levels of internal and external parties).
• Understands how the company’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a customer focused culture to deepen client relationships and leverage broader relationships, systems, and knowledge.
• Must maintain a current awareness of regulatory requirements and industry best practices in operational and regulatory risks.
• Expert knowledge of Excel, PowerPoint, Word, and Visio. Power BI is an asset.
• Superior project management skills and attention to detail with the ability to work with and influence all levels in the organization.
• Proactive and strong problem solving, critical thinking, negotiating, and time management skills.

This position requires work from our Oakville office but offers a flexible hybrid work model that allows employees to work remotely from their home office.

What's In It for you! At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.

Ready to join Sagen At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.