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Coordinator, Inventory Management (12-month contract)

Air Canadaabout 22 hours ago
Hybrid
Montréal, QC
Senior Level
full_time
temporary

Top Benefits

Travel privileges after 6 months
Hybrid work: 4 days office, 1 day remote
Health and dental benefit plans for you and family

About the role

JOB TITLE: Coordinator, Inventory Management (12-month contract)

POSITION STATUS: Temporary – Full Time

DEPARTMENT: Inventory Management

LOCATION : Montreal

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do! If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 40 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

WHAT YOU'LL BE DOING

  • Action queries relating to inventory requests
  • Action supplier stop sale advisories related to inventory closure and reporting of bookings
  • Update PNRs as relates to confirmation and/or cancellation numbers as required
  • Action Adhoc supplier booking recaps
  • Report on supplier bookings related to EBB specifications
  • Establish relationship with suppliers enabling waiving of cancellation fees as stated in contract
  • Track Stop sales received from suppliers
  • Assist product assistants in product modifications (re-locations) by supplying rooming list or any other pertinent information, as well as advising destination services and supplier of outcome
  • Enter notifications (hints) associated with and as specified in program modifications in system
  • Generate necessary reports for day-to-day operation
  • Secure rooms/transfers for special needs passengers as required
  • Manage inventory requests (manual/automated) directly with supplier
  • Respond to supplier queries regarding notification discrepancies (occupancies, dupes, names, etc.)
  • Manage last-minute bookings; ensure transmittal to supplier, update PNR related to confirmation details
  • Support destination services representatives
  • Weekend support on a weekly basis, flexible as overtime may be required
  • Liaise with other departments as required.
  • Perform other duties as may be assigned.
  • Testing related to quality assurance of product availability and accuracy

KNOWLEDGE AND SKILLS REQUIRED:

  • Diploma in tourism or equivalent
  • 2 year minimum experience in tour operator
  • Microsoft Office applications
  • Must demonstrate accuracy, initiative; judgement and act in a confidential manner
  • Ability to communicate effectively – written and verbal
  • Knowledge of English, French and Spanish is an asset
  • Ability to work under pressure
  • Ability to work in a team environment, as a contributing member of a results-oriented team

WHY WORK WITH US?

  • Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
  • Hybrid work model : Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
  • We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
  • We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

About Air Canada

Airlines and Aviation
10,000+

Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.

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Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.