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Program Assistant- Quality Assurance & Teleradiology

Toronto, ON
Mid Level
full_time

Top Benefits

Medical and dental coverage
Employee Assistance Program (EAP)
Travel premium and mileage reimbursement

About the role

Job Description: Program Assistant- Quality Assurance & Teleradiology

Reporting to: Clinic Leader / Regional Leader

About WELL Health Diagnostic Centres

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 Ontario healthcare providers refer their patients to WELL Health Diagnostic Centre’s 40 accredited locations for OHIP-covered cardiology, imaging, women’s health, telehealth, and sleep diagnostic services.

We offer unique benefits to our staff including Employee assistance program (EAP), opportunity to travel to other WELL Health Diagnostic Centres locations and earn travel premium & mileage, we have also partnered with many schools & colleges to encourage continuing education programs. We offer Sign on bonus for specific locations and provide relocation benefits to assist candidates to help with relocation expenses.

Why join WELL Health Diagnostic Centres? Here are 5 great reasons!

  • Accredited Patient Care: We’re Ontario’s only independent diagnostic health facilities that are Accredited with Exemplary. This achievement recognizes our continuous effort to provide shorter wait times for patients, faster report turnaround for referring healthcare providers, and the highest standard of infection prevention, cleanliness, safety, and comfort in our facilities.

  • Canada’s Best Managed Companies: For 6 consecutive years, we’ve been selected among Canada’s Best Managed Companies. This is Canada’s leading business awards program, recognizing excellence in private, Canadian-owned companies.

  • Great Place to Work: For 7 consecutive years, we’ve been certified as a Great Place to Work due to our congenial work environment, and the high level of pride and trust our team has for their leaders. We believe the quality of our patient care reflects the quality of our team of healthcare professionals.

  • Consumer Choice Award: For 5 consecutive years, we’ve won the Consumer Choice Award for best Diagnostic Imaging Clinics in the Greater Toronto Area. The winners are the result of an in-depth consumer evaluation process that involves gathering unbiased consumer opinions, calculated and vetted by some of North America’s leading market research firms.

  • Canada’s Top Growing Companies: The Globe and Mail’s Report on Business has selected WELL Health Diagnostic Centres in their ranking of Canada’s Top Growing Companies. This program celebrates and ranks independent Canadian businesses by the percentage of their revenue growth over three years.

Key Responsibilities

  • Provide administrative and operational support for daily program activities.
  • Assist in implementing and maintaining policies, procedures, and workflows.
  • Coordinate, update and maintain Radiology scheduling system and related communications.
  • Develop and maintain tracking systems for tasks, processes, and projects and provide details as requested/required.
  • Assist in monitoring timelines and deliverables, flagging issues as needed.
  • Work with radiologists and stakeholders to coordinate reading coverage and schedules.
  • Act as a point of contact for scheduling/reporting inquiries and issues.
  • Work closely with the Quality Coordinator to assist with projects in order to meet timelines and organizational goals.
  • Contribute departmental updates and articles to the monthly QA Newsletter.
  • Support the development of educational materials and process outlines.
  • Provide backup to the Patient Flow Coordinator as needed, including rotational Saturdays.
  • Participate in quality improvement initiatives and special projects.
  • Perform other duties as assigned.

WELL Health Diagnostic Centres offers an excellent remuneration package including; competitive wages, medical and dental benefits, training & development assistance, various corporate discounts, unique benefits, and referral bonuses.

Follow us on LinkedIn: www.linkedin.com/company/welldiagnostics

WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WELL Health Diagnostic Centres is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources.

Interested applicants are requested to send their resume to careers@welldiagnostics.ca.

Behaviors

Preferred

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Team Player: Works well as a member of a group

About WELL Health Diagnostic Centres

Hospitals and Health Care
501-1000

MyHealth Centre is now WELL Health Diagnostic Centres with more than 40 accredited locations in Ontario! We're the same team with a new name, providing OHIP-covered cardiology, radiology, women’s health, telehealth, and sleep diagnostic services – with shorter wait times, faster report turn-around, and the highest standard of patient care.

WELL Health Diagnostic Centres are the only integrated community health service centres in Ontario that are Accredited with Exemplary Standing. This unique achievement recognizes are commitment to providing shorter wait times for patients, faster report turnaround for referring healthcare providers, and the highest standard of patient care.

Why join our team?

  • 40+ accredited diagnostic centres in Ontario.
  • 700+ team of physicians, technologists and healthcare professionals.
  • 20,000+ Ontario healthcare providers refer their patients to our centres.
  • 2,000,000+ OHIP-covered diagnostic services provided to our patients each year.
  • 4.9 Google star rating from 30,000+ patient reviews.

At WELL Health Diagnostic Centres, we believe our employees are our most valuable asset. We recognize that high-quality patient care requires high-quality staff who have a genuine desire to help people in their community.

Our goal is to deliver the highest standard of patient care through innovation, compassion and integrity, and we achieve this goal by offering our staff:

  • Training and development
  • A high degree of team collaboration
  • Internal growth opportunities

WELL Health is committed to providing all staff with a warm and collegial work environment. We believe in open communication, trust and respect for each other. We also encourage training and continuing medical education for all staff to maintain the highest standard of quality imaging and patient care.