About the role
Description If you are a forward-thinker interested in building customer relationships, driving sales, and providing exceptional service, then keep reading! We are searching for one motivated Sales Associate to join our Vantage Elevation team.
About Us Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Vantage group employs over 1000 staff in multiple locations across the United States, Canada, and United Kingdom.
Purpose And Scope The Sales Associate (GAL-Canada) is responsible for interacting with customers on behalf of the organization, providing information about products and services, taking orders, generating Salesforce tickets and responding to customer inquiries.
Essential Duties And Responsibilities
- Understand and respond proactively to the specific needs of customer
- Make recommendations to business unit on matters impacting account service such as inventory, chronic problems, and unique requirements
- Provide customers with product knowledge and usage information
- Identify opportunities to accelerate sales volumes
- Provided superior service by understanding and responsively satisfying customer requirements
- Understand GAL’s best practices to effectively guide customers to the appropriate point of contact
- Knowledge of Customer preferences
- Customer liaison between internal GAL departments
- Coordinate Customer issues with Quality Control
- Knowledge of shop floor procedures
- Liaison between Schedulers, Engineering and Manufacturing
Qualifications, Education And / Or Experience
- 5 years’ minimum experience in a similar role; candidates with relevant industry experience may be considered in place of this requirement.
- A minimum post-secondary degree, preferably in business
- Knowledge of elevator parts is highly desirable
- Intermediate to advanced proficiency in Microsoft Excel
- Strong phone presence and enthusiastic approach to selling
- Experience working with CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Self-directed with ability to multi-task, prioritize, and manage time effectively
About Vantage Elevator Solutions
Vantage is a non-proprietary elevator component and systems manufacturer. We combine the best brands in the business with top-notch manufacturing and world-class expertise and service – all through a single touchpoint so you can have the best elevator modernization experience possible. Our motto, “The Power to Move” signifies the vast potential we offer the elevator industry and our dedication to ensuring that passengers and cargo move safely and efficiently.
From 2018 to date, we’ve united GAL, GAL Canada, Hollister-Whitney, Vertical Dimensions, Courion, Freight Tech, Bore-Max and Elevator Controls under the Vantage Elevator Solutions brand, “Vantage” for short, to become a stronger, centralized solutions partner and provider of an unprecedented range of resources. This makes it easier for companies like yours to efficiently and cost-effectively obtain elevator services and support from one trusted source.
So, why choose Vantage? Because we offer the very best elevator modernization experience. Our one quote and purchase order system, dedicated account management, technical support and training, increased safety and reliability, minimal installation disruption and parts support are just a few of the ways we ensure client success. Vantage is proud to have Regional Service Centers in Queens, NY; Miami, FL; Chicago, IL; Los Angeles, CA; Dallas, TX; and Toronto, Canada. Contact us today to get started.
About the role
Description If you are a forward-thinker interested in building customer relationships, driving sales, and providing exceptional service, then keep reading! We are searching for one motivated Sales Associate to join our Vantage Elevation team.
About Us Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Vantage group employs over 1000 staff in multiple locations across the United States, Canada, and United Kingdom.
Purpose And Scope The Sales Associate (GAL-Canada) is responsible for interacting with customers on behalf of the organization, providing information about products and services, taking orders, generating Salesforce tickets and responding to customer inquiries.
Essential Duties And Responsibilities
- Understand and respond proactively to the specific needs of customer
- Make recommendations to business unit on matters impacting account service such as inventory, chronic problems, and unique requirements
- Provide customers with product knowledge and usage information
- Identify opportunities to accelerate sales volumes
- Provided superior service by understanding and responsively satisfying customer requirements
- Understand GAL’s best practices to effectively guide customers to the appropriate point of contact
- Knowledge of Customer preferences
- Customer liaison between internal GAL departments
- Coordinate Customer issues with Quality Control
- Knowledge of shop floor procedures
- Liaison between Schedulers, Engineering and Manufacturing
Qualifications, Education And / Or Experience
- 5 years’ minimum experience in a similar role; candidates with relevant industry experience may be considered in place of this requirement.
- A minimum post-secondary degree, preferably in business
- Knowledge of elevator parts is highly desirable
- Intermediate to advanced proficiency in Microsoft Excel
- Strong phone presence and enthusiastic approach to selling
- Experience working with CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Self-directed with ability to multi-task, prioritize, and manage time effectively
About Vantage Elevator Solutions
Vantage is a non-proprietary elevator component and systems manufacturer. We combine the best brands in the business with top-notch manufacturing and world-class expertise and service – all through a single touchpoint so you can have the best elevator modernization experience possible. Our motto, “The Power to Move” signifies the vast potential we offer the elevator industry and our dedication to ensuring that passengers and cargo move safely and efficiently.
From 2018 to date, we’ve united GAL, GAL Canada, Hollister-Whitney, Vertical Dimensions, Courion, Freight Tech, Bore-Max and Elevator Controls under the Vantage Elevator Solutions brand, “Vantage” for short, to become a stronger, centralized solutions partner and provider of an unprecedented range of resources. This makes it easier for companies like yours to efficiently and cost-effectively obtain elevator services and support from one trusted source.
So, why choose Vantage? Because we offer the very best elevator modernization experience. Our one quote and purchase order system, dedicated account management, technical support and training, increased safety and reliability, minimal installation disruption and parts support are just a few of the ways we ensure client success. Vantage is proud to have Regional Service Centers in Queens, NY; Miami, FL; Chicago, IL; Los Angeles, CA; Dallas, TX; and Toronto, Canada. Contact us today to get started.