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OR Booking/Slating Clerk, Outpatient Surgery Clerical - BC Children’s Hospital

Vancouver, BC
CA$31/hour
Mid Level

Top Benefits

Health and wellness programs for work and home
Professional development courses (+2,000 in-house)
Flexible and remote work options

About the role

OR Booking/Slating Clerk, Outpatient Surgery Clerical

BC Children’s Hospital

Vancouver, BC

What you’ll do

  • Receive/process requests for surgical procedures and coordinates with the physicians and their offices in the scheduling of cases according to outlined procedures and standards by performing duties such as receiving booking requests from physicians, reviewing booking package for completeness, checking pre-admission forms for accuracy of information such as patient demographics, length and type of procedure, following up on missing information, and entering pertinent data into the computerized patient information and operating room scheduling systems to initiate patient waitlists.
  • Prepare Operating Room Slate using a computerized operating room scheduling system by performing duties such as compiling booking and scheduling information, identifying available booking options, assigning surgical cases according to allocated operating room time and anaesthetic care unit (ACU) bed availability, entering patient data, printing, and distributing booking information to designated areas.
  • Edit slate by identifying errors or conflicts such as procedure coding, equipment availability or length of case, assigning extra cases to the slate in accordance with cancellations or unused operating room time. Confirms final booking assignments (i.e. slate) with designated surgical leadership and forwards bookings to Operating Room for coding and equipment check to ensure procedure codes and case care configurations are correct. Prints and distributes copy of final approved slate to various hospital locations and physicians’ offices as appropriate.
  • Ensure equipment requirements such as microscopes, lasers and instruments are available and those procedures that require the same equipment are scheduled consecutively to ensure efficient use of equipment. Notify Radiology of x-ray requirements.
  • Communicate and collaborate with personnel such as operating room staff, ACU staff, slating anaesthetists, physician's offices as required to determine operating room assignments, optimize utilization of operating room time, confirm booked procedures, identify any discrepancies/changes and facilitate daily slate revisions. Communicate and schedule surgical cases with patients in accordance with established procedures to ensure optimum booking time is used and patients’ appointments and surgeries are scheduled in a manner that meets their needs.
  • Maintain filing system for all surgical procedure booking requisitions by creating files, making labels and indexing as appropriate, establishing bring forward systems as well as filing and purging material according to established procedures.
  • Compile, maintain and distribute designated operating room usage statistical data by methods such as gathering information, inputting statistical data into computer such as operative information, performing arithmetic calculations such as adding and multiplying, and generating reports and audits using computerized information systems and advanced word-processing and spreadsheet software. Forward statistical data to designated personnel in accordance with established procedures.
  • Generate a variety of reports relating to operating room bookings and surgical waitlists following established processes, such as utilization reports for surgeons and waitlist data for Ministry of Health. Distributes the surgical waitlist to applicable surgeons for review. Maintain ongoing updates of the surgical waitlist when returned from the surgeon’s office by rescheduling or cancelling cases as indicated on the returned waitlist and forwarding an updated waitlist to surgeon’s office and other areas as required.
  • Orient new team members to the operating room booking and slating procedures through informal sessions by providing an overview of the area/resources, demonstrating use of various equipment and/or software packages such as photocopiers and operating room scheduling component of the operating room information system, and providing information about policies and procedures to promote effective resource utilization.
  • Perform other clerical functions such as answering telephone inquiries, operating office equipment, preparing and distributing operative charts, ordering supplies, and typing and filing correspondence as required.
  • Perform other related duties as required.

What you bring

Qualifications

  • Grade 12 and three years’ recent related experience or an equivalent combination of education, training and experience.
  • Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
  • Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Children’s Hospital contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

  • Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
  • Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

  • Ability to keyboard 45 w.p.m.
  • Ability to communicate effectively both verbally and in writing.
  • Knowledge of medical terminology.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
  • Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual
Wage: $31.19/hour
Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Hours of Work: Monday to Friday, as per rotation
Requisition # 198267E

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCH are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

About Provincial Health Services Authority (PHSA)

Hospitals and Health Care
5001-10,000

PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Our programs and services include: BC Cancer - BC Centre for Disease Control - BC Children's Hospital - Sunny Hill Health Centre for Children - BC Mental Health and Substance Use Services - BC Renal - BC Transplant - BC Women's Hospital and Health Centre - Cardiac Services BC - Perinatal Services BC - BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • 13 annual statutory holidays with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

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