Hospital Manager
About the role
Valley Veterinary Hospital in Fredericton, NB is looking for a Hospital Manager! Lead with purpose. Support a team. Make a difference every single day. Are you a people-first leader who thrives on helping teams reach their full potential? We’re looking for a Hospital Manager who’s passionate about team culture, operational excellence, and delivering standout client and patient care.
In this role, you’ll partner closely with the Managing DVM to lead day-to-day operations and shape a thriving, high-performing clinic environment. You’ll help us drive results, develop your team, and engage every client interaction with empathy and clarity.
At the core of this role are two of our six key competencies:
Engage You bring people together. Whether it’s building strong relationships, listening well, or making sure everyone feels heard, you help create a team that works well and supports one another in achieving their goals. Drive You get things done. You’re focused, you follow through, and you hold yourself and others accountable, all while keeping things moving forward, even when it’s tough. What You’ll Do
- Lead with a balance of heart and strategy, developing a high-performing team, delivering coaching, and fostering a positive culture.
- Own hospital operations including payroll, inventory, policy compliance (CVO/Controlled Substances), and vendor relationships.
- Collaborate with the Managing DVM to support staffing needs, from hiring and onboarding, to performance management and team building.
- Ensure an exceptional client experience, resolving issues with compassion, professionalism and focused on solutions.
- Use your problem-solving and planning skills to manage costs, optimize revenue, and support long-term success.
- Lead through ambiguity with confidence, courage, and clarity, knowing when to adapt, when to push forward, and how to keep the team aligned through change
You’ll Thrive In This Role If You
- Are energized by helping others succeed and believe in clear expectations and supportive feedback.
- Enjoy rolling up your sleeves to streamline operations and problem-solve on the fly.
- Have a knack for balancing day-to-day logistics with big-picture thinking.
- Know how to create an inclusive, team-first atmosphere where people feel heard and valued.
Bonus Points
- Previous experience in veterinary, dental, healthcare, or hospitality leadership.
- Familiarity with tools like Dayforce, Microsoft Suite, or PIMS.
- You love animals—and the people who love them even more.
About Abbotsford Animal Hospital
NVA Canada is a rapidly growing community of Canadian veterinary hospitals and passionate professionals dedicated to serving the local needs of pets and their owners. For the love of animals and the people who love them.
Globally, the NVA community tops 1500 veterinary hospitals and pet resorts in the United States, Canada, Australia, New Zealand and Singapore. Over 35,000 veterinary professionals work to improve the well-being of patients by providing progressive and compassionate veterinary care. In Canada, we have over 140 practices in every province, coast-to-coast.
Since the first hospital joined NVA in 1997, founding veterinarian Dr. Stanley Creighton has emphasized support for the local medical standards established by individual doctors and practices. He has always believed that when veterinarians craft strategies specific to their own hospitals and communities, high quality patient care and client services follow.
This vision for local empowerment and servant leadership continues at NVA Canada today. We are partners in possibility, making new professional tools and resources available to hospitals, supporting with recruiting, administration and management, and caring for caregivers so the Canadian community can continue to grow and thrive.
Get to know NVA Canada: https://www.nvacanada.ca/about-us/#dearflip-df_6958/1/
Hospital Manager
About the role
Valley Veterinary Hospital in Fredericton, NB is looking for a Hospital Manager! Lead with purpose. Support a team. Make a difference every single day. Are you a people-first leader who thrives on helping teams reach their full potential? We’re looking for a Hospital Manager who’s passionate about team culture, operational excellence, and delivering standout client and patient care.
In this role, you’ll partner closely with the Managing DVM to lead day-to-day operations and shape a thriving, high-performing clinic environment. You’ll help us drive results, develop your team, and engage every client interaction with empathy and clarity.
At the core of this role are two of our six key competencies:
Engage You bring people together. Whether it’s building strong relationships, listening well, or making sure everyone feels heard, you help create a team that works well and supports one another in achieving their goals. Drive You get things done. You’re focused, you follow through, and you hold yourself and others accountable, all while keeping things moving forward, even when it’s tough. What You’ll Do
- Lead with a balance of heart and strategy, developing a high-performing team, delivering coaching, and fostering a positive culture.
- Own hospital operations including payroll, inventory, policy compliance (CVO/Controlled Substances), and vendor relationships.
- Collaborate with the Managing DVM to support staffing needs, from hiring and onboarding, to performance management and team building.
- Ensure an exceptional client experience, resolving issues with compassion, professionalism and focused on solutions.
- Use your problem-solving and planning skills to manage costs, optimize revenue, and support long-term success.
- Lead through ambiguity with confidence, courage, and clarity, knowing when to adapt, when to push forward, and how to keep the team aligned through change
You’ll Thrive In This Role If You
- Are energized by helping others succeed and believe in clear expectations and supportive feedback.
- Enjoy rolling up your sleeves to streamline operations and problem-solve on the fly.
- Have a knack for balancing day-to-day logistics with big-picture thinking.
- Know how to create an inclusive, team-first atmosphere where people feel heard and valued.
Bonus Points
- Previous experience in veterinary, dental, healthcare, or hospitality leadership.
- Familiarity with tools like Dayforce, Microsoft Suite, or PIMS.
- You love animals—and the people who love them even more.
About Abbotsford Animal Hospital
NVA Canada is a rapidly growing community of Canadian veterinary hospitals and passionate professionals dedicated to serving the local needs of pets and their owners. For the love of animals and the people who love them.
Globally, the NVA community tops 1500 veterinary hospitals and pet resorts in the United States, Canada, Australia, New Zealand and Singapore. Over 35,000 veterinary professionals work to improve the well-being of patients by providing progressive and compassionate veterinary care. In Canada, we have over 140 practices in every province, coast-to-coast.
Since the first hospital joined NVA in 1997, founding veterinarian Dr. Stanley Creighton has emphasized support for the local medical standards established by individual doctors and practices. He has always believed that when veterinarians craft strategies specific to their own hospitals and communities, high quality patient care and client services follow.
This vision for local empowerment and servant leadership continues at NVA Canada today. We are partners in possibility, making new professional tools and resources available to hospitals, supporting with recruiting, administration and management, and caring for caregivers so the Canadian community can continue to grow and thrive.
Get to know NVA Canada: https://www.nvacanada.ca/about-us/#dearflip-df_6958/1/