Customer Account Specialist
Top Benefits
About the role
Who We Are
Price Electronics (www.priceelectronics.ca) a division of Price Industries, believes that Excellence matters, and continuous innovation offers benefits for everyone involved. This is why we invest in our modern, cutting-edge manufacturing facility in Winnipeg Manitoba, Canada. We have produced high quality, high reliability electronic assemblies for multiple markets for over 25 years. Consider joining us as we continue to innovate and grow.
What You Can Expect
- Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
- Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being
- PocketPills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home.
- Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
- Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
- Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
- As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward.
- Personal and Professional Development - We are committed to helping you reach your potential through training and education.
- Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.
- Our convenient Price Café offers free Tea and Coffee.
Customer Account Specialist
We’re looking for a junior to mid-level Customer Account Specialist (CAS) to own day-to-day customer relationships, deliver responsive service, and support business development efforts. You’ll be the primary point of contact for assigned accounts, making sure customers are informed, issues are resolved quickly, orders are on track, and opportunities don’t slip through the cracks. This is a hands-on role with real responsibility from day one, supported by experienced leadership and cross-functional teams in operations, supply chain, and engineering.
What You’ll Do: Customer Service & Issue Resolution
- Serve as the first point of contact for customer inquiries—responding promptly and professionally to questions on order status, delivery timelines, pricing, and product specifications.
- Own customer issues from intake through resolution: log concerns, coordinate with production and quality teams, communicate status updates, and follow up to confirm satisfaction.
- Maintain organized records of customer interactions, open issues, and action items using CRM and ERP systems.
- Proactively flag recurring customer pain points and work with internal teams to address root causes, not just symptoms.
- Process and confirm purchase orders, RFQs, and change requests accurately and in a timely manner.
- Customer Relationships & Communication
- Build trust with assigned accounts through consistent, proactive communication—customers should never have to chase you for an update.
- Prepare and participate in Quarterly Business Reviews with support from senior leadership.
- Learn our customers’ businesses well enough to identify where Price Electronics can add value through additional services.
- Coordinate with internal teams to resolve delivery, quality, or pricing issues before they become problems.
Sales Support & Forecasting
- Work with customers to collect and maintain accurate sales forecasts and communicate them to our operations and supply chain teams.
- Track blanket purchase orders and flag discrepancies in forecast consumption to prevent shortages or excess inventory.
- Monitor account performance metrics—on-time delivery, quality, service levels—and keep both internal stakeholders and customers informed.
Supply Chain Coordination
- Work alongside our supply chain and engineering teams to communicate component end-of-life and obsolescence risks to customers.
- Help coordinate last-time-buy decisions and replacement part strategies with guidance from senior staff.
Business Development
- Support quoting and proposal efforts for new business opportunities within existing and prospective accounts.
- Attend trade shows, networking events, and customer visits as a representative of Price Electronics.
- Contribute to competitor and market research to keep our team informed.
What We’re Looking For
- 1–5 years of experience in account management, customer service, inside sales, or a related role—ideally in manufacturing, electronics, or a technical industry, but we’ll consider strong candidates from adjacent fields.
- Strong communication skills—you’re comfortable on the phone, in email, and in a room with customers.
- A service-first mindset. You take ownership of customer issues and don’t rest until they’re resolved.
- Detail-oriented and organized—you can juggle multiple accounts and open issues without letting things fall through.
- Curious and eager to learn a technical business. You don’t need to know what an SMT line is today, but you should want to.
- Comfortable with ERP systems, CRM tools, and Excel. Experience with any of these is an asset; aptitude matters more than specific platforms.
- Post-secondary education in business, engineering, or a related field is an asset but not required.
- Ability to travel within Canada and the United States approximately ~5% of the time.
- Other duties as Price Electronics as assigned as we continue to grow.
Why Price Electronics?
- Direct mentorship from senior leadership in a company small enough that your contributions are visible and valued.
- Exposure to the full lifecycle of electronics manufacturing—from quoting through production and delivery.
- A growth-stage company with real upward mobility for someone who proves themselves.
- Winnipeg-based with a North American customer footprint.
Price Industries Limited hires on the basis of merit and is strongly committed to equity and diversity. We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code.
We are happy to provide reasonable accommodation throughout the selection process and while working at Price. If you require support applying online because you are a person with a disability, please contact us at HR@priceindustries.com
We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.
#priceelectronics
Not the right fit? Search for Customer Account Specialist jobs in Winnipeg, MB
About Price Industries Limited
The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control products. After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service. Our long-standing vision, traditional values, and the Price way of doing business are the cornerstones of our leadership position in the non-residential air distribution industry.
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Customer Account Specialist
Top Benefits
About the role
Who We Are
Price Electronics (www.priceelectronics.ca) a division of Price Industries, believes that Excellence matters, and continuous innovation offers benefits for everyone involved. This is why we invest in our modern, cutting-edge manufacturing facility in Winnipeg Manitoba, Canada. We have produced high quality, high reliability electronic assemblies for multiple markets for over 25 years. Consider joining us as we continue to innovate and grow.
What You Can Expect
- Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
- Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being
- PocketPills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home.
- Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
- Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
- Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
- As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward.
- Personal and Professional Development - We are committed to helping you reach your potential through training and education.
- Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.
- Our convenient Price Café offers free Tea and Coffee.
Customer Account Specialist
We’re looking for a junior to mid-level Customer Account Specialist (CAS) to own day-to-day customer relationships, deliver responsive service, and support business development efforts. You’ll be the primary point of contact for assigned accounts, making sure customers are informed, issues are resolved quickly, orders are on track, and opportunities don’t slip through the cracks. This is a hands-on role with real responsibility from day one, supported by experienced leadership and cross-functional teams in operations, supply chain, and engineering.
What You’ll Do: Customer Service & Issue Resolution
- Serve as the first point of contact for customer inquiries—responding promptly and professionally to questions on order status, delivery timelines, pricing, and product specifications.
- Own customer issues from intake through resolution: log concerns, coordinate with production and quality teams, communicate status updates, and follow up to confirm satisfaction.
- Maintain organized records of customer interactions, open issues, and action items using CRM and ERP systems.
- Proactively flag recurring customer pain points and work with internal teams to address root causes, not just symptoms.
- Process and confirm purchase orders, RFQs, and change requests accurately and in a timely manner.
- Customer Relationships & Communication
- Build trust with assigned accounts through consistent, proactive communication—customers should never have to chase you for an update.
- Prepare and participate in Quarterly Business Reviews with support from senior leadership.
- Learn our customers’ businesses well enough to identify where Price Electronics can add value through additional services.
- Coordinate with internal teams to resolve delivery, quality, or pricing issues before they become problems.
Sales Support & Forecasting
- Work with customers to collect and maintain accurate sales forecasts and communicate them to our operations and supply chain teams.
- Track blanket purchase orders and flag discrepancies in forecast consumption to prevent shortages or excess inventory.
- Monitor account performance metrics—on-time delivery, quality, service levels—and keep both internal stakeholders and customers informed.
Supply Chain Coordination
- Work alongside our supply chain and engineering teams to communicate component end-of-life and obsolescence risks to customers.
- Help coordinate last-time-buy decisions and replacement part strategies with guidance from senior staff.
Business Development
- Support quoting and proposal efforts for new business opportunities within existing and prospective accounts.
- Attend trade shows, networking events, and customer visits as a representative of Price Electronics.
- Contribute to competitor and market research to keep our team informed.
What We’re Looking For
- 1–5 years of experience in account management, customer service, inside sales, or a related role—ideally in manufacturing, electronics, or a technical industry, but we’ll consider strong candidates from adjacent fields.
- Strong communication skills—you’re comfortable on the phone, in email, and in a room with customers.
- A service-first mindset. You take ownership of customer issues and don’t rest until they’re resolved.
- Detail-oriented and organized—you can juggle multiple accounts and open issues without letting things fall through.
- Curious and eager to learn a technical business. You don’t need to know what an SMT line is today, but you should want to.
- Comfortable with ERP systems, CRM tools, and Excel. Experience with any of these is an asset; aptitude matters more than specific platforms.
- Post-secondary education in business, engineering, or a related field is an asset but not required.
- Ability to travel within Canada and the United States approximately ~5% of the time.
- Other duties as Price Electronics as assigned as we continue to grow.
Why Price Electronics?
- Direct mentorship from senior leadership in a company small enough that your contributions are visible and valued.
- Exposure to the full lifecycle of electronics manufacturing—from quoting through production and delivery.
- A growth-stage company with real upward mobility for someone who proves themselves.
- Winnipeg-based with a North American customer footprint.
Price Industries Limited hires on the basis of merit and is strongly committed to equity and diversity. We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code.
We are happy to provide reasonable accommodation throughout the selection process and while working at Price. If you require support applying online because you are a person with a disability, please contact us at HR@priceindustries.com
We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.
#priceelectronics
Not the right fit? Search for Customer Account Specialist jobs in Winnipeg, MB
About Price Industries Limited
The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control products. After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service. Our long-standing vision, traditional values, and the Price way of doing business are the cornerstones of our leadership position in the non-residential air distribution industry.