Operative IBMS (BMS) Application Support Analyst
About the role
Position: Operative IBMS (BMS) Application Support Analyst
Location: Onsite- Toronto, ON Job type: Full-time
We are seeking an experienced Operative IBMS (BMS) Application Support Analyst with expertise in Operative IBMS, SQL, broadcast/media operations, production support, and incident management. The ideal candidate will provide L1/L2/L3 application support, troubleshoot production issues, perform SQL-based analysis, and support business users across scheduling, ad sales, traffic, and billing modules.
Required Skills
- Strong experience in Operative IBMS BMS system
- Knowledge of broadcast/media workflows (scheduling, ad sales, traffic, billing)
- Hands-on SQL & database troubleshooting (mandatory)
- Experience in helpdesk / EUC support environment
- Familiarity with ServiceNow/JIRA or similar tools
- Strong analytical, problem-solving, and communication skills
- Understanding of infrastructure / EUC environment (VDI, VPN, etc.)
- Knowledge of integrations and reporting tools Roles and Responsibilities:
- Provide L1/L2/L3 support for IBMS (Operative BMS) in a helpdesk environment
- Troubleshoot issues in scheduling, ad sales, traffic, and billing modules
- Handle incidents, service requests, and user queries via ticketing tools
- Perform SQL-based database troubleshooting, data validation, and fixes
- Investigate and resolve data inconsistencies and system integration issues
- Conduct root cause analysis (RCA) and ensure SLA adherence
- Support user access, configurations, and minor enhancements
- Work closely with sales, traffic, finance, and technical teams
Not the right fit? Search for Operative IBMS Application Support Analyst jobs in Toronto, Ontario, Canada
About K&K Global Talent Solutions INC.
K&K Global Talents Solutions Inc: A New Era in the US Recruitment Industry With their partnership with a highly reputable German recruitment firm boasting over 30 years of experience, K&K Global Talents Solutions Inc. is an emerging player in the US recruitment industry. This collaboration allows them to merge the advantages of a new entrant with the vast knowledge and expertise of a well-established player. Clients and candidates are guaranteed to benefit from innovative recruitment approaches, cutting-edge strategies, and a wealth of knowledge and trust. K&K Global Talents represents the future of recruitment in both IT and Nursing industry, with a modern outlook and flexibility, combined with the methodologies that have sustained success for over 30 years, thanks to their esteemed German partner.
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Operative IBMS (BMS) Application Support Analyst
About the role
Position: Operative IBMS (BMS) Application Support Analyst
Location: Onsite- Toronto, ON Job type: Full-time
We are seeking an experienced Operative IBMS (BMS) Application Support Analyst with expertise in Operative IBMS, SQL, broadcast/media operations, production support, and incident management. The ideal candidate will provide L1/L2/L3 application support, troubleshoot production issues, perform SQL-based analysis, and support business users across scheduling, ad sales, traffic, and billing modules.
Required Skills
- Strong experience in Operative IBMS BMS system
- Knowledge of broadcast/media workflows (scheduling, ad sales, traffic, billing)
- Hands-on SQL & database troubleshooting (mandatory)
- Experience in helpdesk / EUC support environment
- Familiarity with ServiceNow/JIRA or similar tools
- Strong analytical, problem-solving, and communication skills
- Understanding of infrastructure / EUC environment (VDI, VPN, etc.)
- Knowledge of integrations and reporting tools Roles and Responsibilities:
- Provide L1/L2/L3 support for IBMS (Operative BMS) in a helpdesk environment
- Troubleshoot issues in scheduling, ad sales, traffic, and billing modules
- Handle incidents, service requests, and user queries via ticketing tools
- Perform SQL-based database troubleshooting, data validation, and fixes
- Investigate and resolve data inconsistencies and system integration issues
- Conduct root cause analysis (RCA) and ensure SLA adherence
- Support user access, configurations, and minor enhancements
- Work closely with sales, traffic, finance, and technical teams
Not the right fit? Search for Operative IBMS Application Support Analyst jobs in Toronto, Ontario, Canada
About K&K Global Talent Solutions INC.
K&K Global Talents Solutions Inc: A New Era in the US Recruitment Industry With their partnership with a highly reputable German recruitment firm boasting over 30 years of experience, K&K Global Talents Solutions Inc. is an emerging player in the US recruitment industry. This collaboration allows them to merge the advantages of a new entrant with the vast knowledge and expertise of a well-established player. Clients and candidates are guaranteed to benefit from innovative recruitment approaches, cutting-edge strategies, and a wealth of knowledge and trust. K&K Global Talents represents the future of recruitment in both IT and Nursing industry, with a modern outlook and flexibility, combined with the methodologies that have sustained success for over 30 years, thanks to their esteemed German partner.