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Content Designer Co-op

Greater Toronto Area
Mid Level
full_time

About the role

Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Location: 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9

When you hire great people, great things can happen. PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

**Term Length: 4 months

Term Start: January 5, 2026

Term End: April 24, 2026** At PC Financial , we believe the best experiences happen when people connect with content that feels human, helpful, and easy to understand.

As a Content Designer Co-op , you’ll help bring our products and marketing to life through clear, thoughtful writing. Whether someone is applying for a credit card, managing their bank account, or exploring a new campaign page, your work will help them feel informed and confident every step of the way.

You’ll support our content team by contributing to both in-product content (like FAQs, error messages, and tooltips) and marketing content (such as web pages and SEO copy). Your words will shape the user experience and reflect our brand’s voice.

What You'll Do

  • Collaborate with senior content designers to write and refine in-product content, including tooltips, error messages, and onboarding flows
  • Conduct audits, identify audits and report findings and participate in brainstorming sessions to design the best content experiences
  • Support marketing content creation, such as website copy, campaign pages, and SEO content, while maintaining a consistent tone of voice
  • Participate in content reviews with stakeholders and apply revisions for improvement
  • Join weekly design critiques to review work, provide feedback, and present your content for team input
  • Help inform content strategy by participating in user testing and analyzing how users interact with and respond to content
  • Ensure all content meets AODA Level A/AA accessibility standards
  • Consult with internal SEO experts to apply best practices, making sure content is discoverable through search engines

What You'll Bring

  • Currently enrolled in a college or university program related to content writing, UX writing, communications, marketing, or digital media.
  • A portfolio/work samples that demonstrate strong writing ability, with examples of marketing and, UX content
  • A collaborative mindset and openness to learning, incorporating feedback, and iterating on your work
  • Experience with content management systems (CMS) and knowledge in design tools like FIGMA and MIRO
  • Genuine curiosity about how users interact with language in digital products, and the desire to improve those experiences
  • A strong sense of structure and attention to detail, with an understanding that small word choices make a big impact

Additional Experience

  • Coursework or certifications in UX, Product content design, or SEO
  • Exposure to design thinking, accessibility standards (AODA), or usability testing
  • Fluency in French
  • Knowledge of AI tools related content creation

Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Number Of Openings 1

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application. #EN

#SS #COMMU #ON

About President's Choice Financial

Financial Services

At PC Financial® we are focused on making everyday banking and spending more rewarding for every Canadian. We offer products and services in the following segments:

Payment Cards: The ONLY credit and bank accounts that earn you PC Optimum™ points. PC® Mastercard® credit cards offer PC Optimum™ points for every dollar spent. The PC Money™ Account, operated by President’s Choice Bank, works like a bank account and offers PC Optimum™ points on everyday banking and purchases, with no monthly fee.

Insurance: PC® home and auto insurance are offered through PC Financial Insurance Broker Inc. and relationships with several insurance companies.

Telecom and Gift Cards: The Mobile Shop, PC Mobile prepaid cell phone service, and Gift Cards businesses are focused upon delivering convenience and exceptional value to LCL customers. Loblaw Companies Limited is Canada’s largest food distributor and has expanded into certain non-food categories, with operations across the country. LCL concentrates on food retailing with the objective of providing consumers with the best in one-stop shopping for everyday household needs.

PC Financial® and PC Services are important business units within LCL that manage and develop the products and service programs in order to improve the customer experience, maximize value, and provide a platform to enhance customer insights and relationships.