General information

Skate Patrol

(Posting #2025.91S)

Department: Community Services

Division: Recreation Services

Location: Locations Vary

Status: Sessional (September ¿ August 31, 2026)

Hours of Work: 5 - 25 hours per week (2-7 hours per shift)

Number of Positions: 5 - 10

Hourly Wage: $17.20 - $17.95 per hour ($17.60 - $17.95 per hour, effective October 1, 2025)

Training Wage: $17.20 per hour ($17.60 per hour, effective October 1, 2025)

Date Posted: December 18, 2025

Date Closing: January 11, 2026

Come work with us!

Employment with the Town of Georgina offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.

Position Purpose:

Responsible for ensuring the safety, enjoyment, and positive experience of all participants during public skating sessions at municipal arenas. This includes monitoring ice surface activity, enforcing facility rules, assisting skaters, and responding to incidents or emergencies as needed.

Minimum Qualifications:

• Possess a strong skating ability.

• Required to supply personal skates and CSA approved skating helmet (all in good working condition).

• Ability to communicate (both oral and written) effectively and respectfully with the public.

• Possess a current Standard First Aid and C.P.R. Level C Certificate prior to commencement of the season;

• Police Vulnerable Sector Check (PVSC), deemed as satisfactory by the Town

• Flexibility to work days, evenings and weekends.

How to apply

Qualified applicants are invited to submit a resume and cover letter, identifying the Job Title and Job ID#. Please apply by visiting the www.georgina.ca/careers no later than 11:59 pm on the closing date. The assessment process may include a practical test and/or interview.

Committed to diversity and a barrier-free environment

The Town of Georgina is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We encourage applications from people with disabilities and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Team if you require an accommodation(s) and we will work with you to meet your needs throughout any stage of the process. Please be advised that this information will be treated in a confidential manner.

We thank all candidates for their interest, however only those being considered will be contacted.

Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of candidate selection. Further information concerning the collection of personal information should be directed to the Human Resources Manager, Town of Georgina, 26557 Civic Centre Road, Keswick, ON L4P 3G1 (905) 476-4301

JOB DESCRIPTION

Position: Skate Patrol

Department: Community Services

Division: Recreation Services

Date Prepared: August, 2025

Supervision Received: Recreation Services Supervisor and Facility Supervisor - Arenas

Indirect Supervision Received: Recreation Programmer and Lead Facility Operator

Direction Excercised: None

Primary Function:

Responsible for ensuring the safety, enjoyment, and positive experience of all participants during public skating sessions at municipal arenas. This includes monitoring ice surface activity, enforcing facility rules, assisting skaters, and responding to incidents or emergencies as needed.

Responsibilities:

• Patrol the ice during public skating sessions to maintain a safe and welcoming environment.

• Monitor skater behaviour and enforce municipal arena rules and safety regulations (e.g., speed skating, horseplay, improper equipment).

• Maintain a visible presence to deter inappropriate conduct and assist with rule compliance.

• Greet patrons in a courteous and professional manner, demonstrating a high level of customer service.

• Answer questions and provide information about skating schedules, arena rules, and programming.

• Respond to general inquiries and manage participant needs during sessions.

• Address conflicts or disputes between patrons with professionalism and tact; escalate to supervisors or designate when necessary.

• Administer basic first aid when required and respond appropriately to injuries or emergencies.

• Accurately document all incidents and communicate with supervisory or emergency personnel as needed.

• Set up and remove ice-side equipment such as pylons, signage, and markers before and after sessions.

• Inspect any town provided skating equipment (i.e. sledge hockey equipment) and complete the required safety inspections prior to and after each use.

• Ensure all patrons have appropriate safety equipment (e.g., skates, helmets if required).

• Monitor and report facility issues or hazards (e.g., debris on the ice, broken boards) to arena staff immediately.

• Take attendance and maintain accurate records of participation and incidents.

• Processes all point of sale purchases, handles cash, credit and debit transactions in an accurate manner and balances daily sales to align with computer reports.

• Follows all specified cash handling procedures including float reporting, cash reconciliation, and cash depositing.

• Complete end-of-shift reports and communicate observations to supervisors or designate.

• Attend staff meetings and training sessions as required.

• Participate actively in the Town's Health and Safety Program and report any concerns or hazards promptly.

The above statements reflect the general details considered necessary to describe the principal functions and duties of the position and will not be construed as a detailed job description of the work requirements that may be inherent in the job.

Skill and Knowledge Requirements:

• Possess a strong skating ability.
• Required to supply personal skates and CSA approved skating helmet (all in good working condition).
• Ability to communicate (both oral and written) effectively and respectfully with the public.
• Knowledge of ice safety practices and facility rules.
• Experience working with the public, especially youth and families (considered an asset).
• Willingness to work with others and responding constructively to feedback;
• Previous administrative and customer service experience is considered and asset;
• Ability to work independently without close supervision;
• Effective conflict resolution, problem solving and critical thinking skills;
• Must be available to work flexible hours including daytime, evenings, weekends and holidays;
• Possess a current Standard First Aid and C.P.R. Level C Certificate prior to commencement of the season;
• Must provide a current (within the past 6 months) Police Vulnerable Sector Screen to verify suitability for employment;