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At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need

people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,

inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers

and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a

person with a disability, please let us know by emailing RecruitmentHelp@bchydro.com, as adjustments can be made to

help support you in your application process.

Manager, Grid Telecom Operations

Number of positions: 1 Job Location: Fraser Vly Office

Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Resident

Annual salary: $ 158,900.00 - 200,900.00

Position Highlights Reporting to the Director of Transmission and Distribution System Operations, the Manager of Grid Telecommunications

Operations is responsible for overseeing the Central Telecommunications Operations for the BCH Provincial Bulk Electric

Telecom System and Control Center Voice Systems. This role ensures the reliability and safety of the Bulk Electric System

through effective management of telecom systems and real-time operational decisions.

This role is primarily focussed on providing oversight for an integrated central operational business group with multiple

managers and multiple workstreams to ensure sustainment of the BC Hydro provincial telecom system and associated

operations technology.

What you'll do

• Lead and coach a team of 30+ people plus contractors with various experience levels in delivering on the core mission of

safe and reliable telecom operations systems.

• Oversee all planned and real-time aspects of telecom operations, ensuring system reliability and safety.

• Manage ongoing maintenance, capital delivery, and real-time changes to the telecom system.

• Make real-time decisions during environmental and grid-related emergencies, including recommending opening BCH

emergency centers when necessary.

• Lead and influence discussions on operational risks, project priorities, and integration of new assets into production

systems.

• Ensure the reliability and safety of the Bulk Electric System by overseeing telecom systems and control center voice

systems.

• Manage real-time decisions, support, and coordination for grid telecom issues and project delivery tasks.

• Promote a trusted culture of real-time decision-making at appropriate risk levels required in operations.

• Lead engagement in discussions to set direction and priority for system-wide asset replacement due to systematic failures.

• Contribute as an ongoing key stakeholder in replacement selection, testing, and integration of assets into the production

system.

• Actively promote and support the development of team members through regular feedback and provide guidance and

support for their personal development plans and year specific objectives.

• Liaise with peers across BC Hydro to coordinate on risk identification, prioritization and mitigation strategies. Review

scope of all CIPD/PCM projects that have telecom deliverables.

• Manage real-time oversight of the provincial telecom system under evolving risks.

• Adjust telecom priorities based on environmental and electric grid conditions.

• Support emergency centers operations and contribute to storm and emergency calls.

What you bring

• P.Eng. Electrical specializing in Telecommunications, PMP, or CompSci degree with 10+ years in Utility

Telecommunications, or equivalent education and experience..

• 5+ years of technical and business understanding of telecom impacts on the Bulk Electric System, or other large utility

operations.

• 10+ years management roles within Telecom Systems, Networking, Computing Infrastructure, Telephony, and

Cybersecurity. Experience managing within a union environment in management roles is considered an asset.

• Deep knowledge of telecom assets and the risks during maintenance and project integration.

• Proven ability to manage multiple teams and managed service contracts, and make long-term strategic decisions.

• In-depth understanding of Telecom for Electric Grid Protection and Control.

• Knowledge of OT computer infrastructure, cybersecurity, and packet-based telecom systems.

• Excellent written and verbal communications skills, with a calm and assertive presence.

• Effective presentation skills, including the ability to convey complex technical issues to diverse audiences.

• Strong problem-solving skills and ability to prioritize work of others.

• Strong interpersonal skills including relationship building at all levels in the organization.

• Strong executive level communication skills including writing, presenting, and facilitation.

• Strong leadership with the demonstrated ability to build, motivate, and maintain high performing teams.

• Ability to collaborate with diverse teams across a large enterprise.

What we offer

• A comprehensive benefits package

• A minimum of 15 paid vacation days

• A lifetime pension

• Flexible work model, depending on your role type

• Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

Please be advised that this role has been assessed as safety sensitive and pre-qualification alcohol and drug testing will be

required as a pre-condition to employment.

What else you should know

• Please note this position is based in our Fraser Valley Office in Langley or could be based in our Vernon location for an

appropriate candidate.

• Please note that this portfolio could see adjustments over the next 6 months to organizational strategy and needs.

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role

requirement specified in their most recent offer letter. For MoveUP and IBEW employees, the current time in role as

outlined in the Collective Agreements will apply.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without

any delays.

**Date Posted:2026-03-19Closing Date:**2026-04-02

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