Company Description akkada professional services is a professional services firm headquartered at 343 Preston Street in Ottawa, Canada. The company provides specialized support and solutions to public and private sector clients, with a strong presence in the National Capital Region. Team members work closely with government and industry partners, contributing to projects that impact local and national stakeholders. The organization values professionalism, client service, and long-term relationships rooted in trust and performance. Role Description The Federal Government Account Manager is a part-time, remote role based in Ottawa, ON. This role is responsible for managing and growing relationships with federal government clients, serving as the primary point of contact for all accounts. This role would be ideal for someone retired looking to work a dew hours/week. Tasks include understanding client needs and coordinating service delivery. The Account Manager will monitor customer satisfaction, address issues proactively, and collaborate with joint venture teams to align solutions with government requirements and procurement processes. Qualifications Demonstrated experience in account management and relationship building with government or large institutional clients. Skills in customer satisfaction and client service, including the ability to respond promptly and effectively to client concerns. Knowledge of sales processes and federal procurement cycles, with experience managing end-to-end opportunity pipelines. Strong communication, negotiation, and interpersonal skills, with the capacity to work collaboratively across internal teams. Understanding of Canadian federal government structures and procurement policies is highly beneficial. Proven organizational and time-management skills, with attention to detail and the ability to manage multiple accounts simultaneously Strong knowledge of PSIB. Qualified Indigenous candidates are encouraged to apply. Preference may be given to Indigenous applicants.