Manager – Rosemount Integrated Support Program (Full-Time Permanent)

The Role and Opportunity

The Canadian Mental Health Association (CMHA) – Toronto is looking for aProgram Manager for our Rosemount Integrated Support Program.

The Rosemount Integrated Support Program is a new coordinated model of care supporting individuals living with complex mental health and substance use challenges. Operating across three homes, the program combines occupancy and residential tenancy agreements to meet a range of client needs through housing stability, wraparound supports, and community integration.

The Manager is responsible for ensuring high-quality, consistent support and care coordination across the three supportive housing homes. This includes overseeing daily operations, fostering a safe and inclusive campus culture, managing client programming, and strengthening collaboration among internal and external service providers. The ideal candidate is passionate about harm reduction, mental health and addictions support, and community engagement.

Hiring Range: $78,238 - $85,718

Salary Range of Role: $78, 238 - $91,105

Hours of Work: 35 per week

About CMHA Toronto

CMHA Toronto is the city’s leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

Responsibilities

Oversight and Coordination

• Manage day-to-day operations across all three homes (86, 87, 89 Rosemount). On call during evening and weekends

• Ensure consistent application of trauma-informed, harm reduction, and housing-first practices

• Monitor safety, staff practices, and overall Campus culture

Client Engagement and Programming

• Facilitate individual and group activities (e.g., life skills, wellness, eviction prevention)
• Identify early warning signs of tenant distress and initiate appropriate interventions
• Promote social inclusion and peer connection among residents

Service Coordination and Navigation

• Collaborate with internal teams (clinical, peer support, housing) and external service providers (mental health, primary care, legal supports)
• Ensure case managers are actively integrated into daily support — not only crisis response
• Serve as the primary point of contact for multidisciplinary service delivery

Community Engagement

• Develop and implement strategies to engage the local community and reduce stigma
• Address neighbourhood concerns in a proactive and constructive manner

Experience & Education Required

• Degree or diploma in Social Work, Psychology, Community Services, or a related field
• Minimum 3–5 years’ experience in supportive housing, mental health, or addictions services.
• Proven ability to manage teams and coordinate services across multiple sites
• Strong understanding of harm reduction, trauma-informed care, and eviction prevention strategies
• Demonstrated experience in group facilitation, community outreach, and program development.
• Excellent communication, organizational, and problem-solving skills
• Valid driver’s license and access to a vehicle an asset

Why Choose CMHA Toronto?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement.

Our benefits include:

• Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
• Comprehensive Group Health Insurance – Health, Dental, Vision, Paramedicals
• Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury
• Work-life balance and flexibility – to ensure you have time for the things that matter to you
• Annual Professional Development Funding for career learning and advancement
• Work with like-minded, passionate individuals and make an impact on mental health service delivery
• Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

CMHA Toronto is an award-winning workplace committed to fostering a culture of collaboration, empathy, and accountability. Our staff value the flexibility in work schedules, the emphasis on work-life balance, and the organization's commitment to continuous learning through training and development opportunities. Many employees highlight the strong sense of community and support that make CMHA Toronto feel like more than just a workplace—it feels like a family.

As an equity-informed employer, CMHA Toronto reflects the diversity of the communities we serve and is committed to fostering an inclusive and equitable workplace. We encourage applications from equity-deserving candidates, including Black, Indigenous, and racialized individuals, people with disabilities, 2SLGBTQ+ individuals, and women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health challenges, whether firsthand or through a loved one, is considered an asset. If you are contacted regarding a job opportunity, please inform us before the interview if you require an accommodation.

To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.

Important Disclosure:

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of the hiring process.

This posting is for a newvacancy.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.