Job Type:

Employee

Duration in Months(for fixed-term jobs):

36

Job Family:

Program Management

# of Open Positions:

1

Faculty/Service - Department:

Research Operations

Campus:

Main Campus

Union Affiliation:

N/A

Date Posted (YYYY/MM/DD):

2025/09/30

Applications must be received BEFORE (YYYY/MM/DD):

2025/10/22

Hours per week:

35

Salary Grade:

Non-Union Grade NR8 - 35 hrs

Salary Range:

$94,214.00 - $117,768.00About Research Management Services:

The Research Management Services (RMS) supports researchers throughout the entire research lifecycle, from securing funding to managing projects and evaluating performance. The team provides pre- and post-award support, negotiates research contracts, ensures compliance, and manages internal funding opportunities.

It also leads strategic initiatives such as Knowledge Mobilization, oversees the Research Chairs Programs, and administers the eAwards system. By offering expert advice and data-driven insights, RMS plays a key role in strengthening research capacity and fostering excellence across the institution.

Position purpose:

Reporting to the Director, Sponsored Research Services, leads the planning, organization, execution and continuous improvement of all aspects related to the efficient delivery of research programs in multiple faculties. Translates strategies into program plans and deliverables in support of meeting program objectives (Canada Excellence Research Chairs Program - CERC) while promoting service excellence. Ensures collaboration among, principal investigators, support services and program staff and establishes processes and procedures that optimize resources contributing to the overall success of the implementation of large-scale research programs, and special support services offered by the University of Ottawa.

In this role, your responsibilities will include:

• Program Operations Management: Oversees all ongoing operational activities, including but not limited to overseeing the development and execution of key programmatic priorities, including governance structures, data management strategies, and EDI action plans; leading the Program reporting and knowledge mobilization efforts, fostering collaboration among researchers and external stakeholders and developing and optimal framework in support of core program delivery including administrative and financial functions, resource allocation, monitoring and communication. Coordinates cross-project activities of inter-connected projects within the program scope with the objective of maximizing resources and enhancing communication. Acts as management liaison with other faculties, external stakeholders and services whose contribution is a key input to program success (e.g, finance, and human resources services at the faculty and central level), as well as to ensure effective communication and collaboration on areas of common interest. Oversees activities undertaken as part of special projects within the overall scope of the program.
• Planning: Participates in needs analyses and strategic planning activities by contributing innovative ideas and evidence-based information related to program delivery. Translates global program objectives and needs into short -, medium- and long -term operational plans. Identifies risks to success and implements contingency measures to ensure program continuity.
• Continuous Improvement: Devises key performance indicators and ensures accurate tracking of data for evaluating performance against program objectives. Analyses performance trends and adjusts program elements accordingly. Monitors other institution’s best practices for post-award support (for CERC or other large scale research programs) to introduce innovations into program planning and delivery, and ensures continuous alignment of deliverables with global objectives of the sector while favouring service excellence. Given the ongoing nature of programs, ensures that program deliverables continue to evolve with the evolving needs and requirements of funding agencies.
• Human Resources Management : Supervises operations staff of the program (if relevant). May oversee the work of additional staff assigned to special projects within the scope of the program to ensure alignment with overall program goals. Responsible for recruitment, professional development, performance management and conflict management for the staff under his or her responsibility.
• Program Promotion: Acts as an ambassador for the programs under his/her responsibility, and actively promotes program impact, features and successes. Effectively communicates the link between program objectives and the overall vision of the university, while consistently supporting and upholding the reputation of the institution.

What you will bring:

• Bachelor’s degree in a field related to the core business of the program
• 5 years of related experience in program or project management
• 3 years of experience in supervision
• Strong experience with tri-Agency programs and post-awards requirements for large-scale grants
• Strong experience and understanding of research compliance, grant management (pre and post-award support) and funding workflows, ensuring adherence to regulatory requirements while optimizing financial reporting and research administration
• Hands-on experience with electronic Research Management systems (eRAS) as well as HR and financial systems like eAwards, Workday, eReviews or similar systems
• An understanding of the processes and constraints of academic research and the scientific endeavor, and a knowledge of what motivates scientists is required for this position
• Strong Experience in budget management and planning
• Experience interpreting performance metrics in support of evidence-based decision-making
• Ability to succeed in a high-paced, high demand environment with strict deadlines
• Strong organizational skills to manage multiple elements of ongoing operations
• Ability to simplify and explain rules and regulations
• Ability to motivate a team and to collaborate with multiple stakeholders
• Strong interpersonal and communication skills
• Proven commitment to client satisfaction
• Ability to work outside of normal office hours
• Bilingualism - French and English (spoken and written)

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Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.