Systems Coordinator
About the role
Position: Systems Coordinator
We are looking for a proactive and detail-oriented Systems Coordinator to join our dynamic team. The ideal candidate will have proven experience with ordering, POS, ERP, WMS and eCommerce systems and platforms. A background in retail is considered a strong asset, as our operations rely on efficient systems to support business growth and customer service excellence.
This is a 6-month contract from start date, with the possibility to convert into a permanent position dependant on business needs.
Role
The Systems Coordinator plays a pivotal role in ensuring the smooth operation and optimization of core business platforms, including Teamwork POS & CHQ, Microsoft Dynamics 365 Business Central, MetaOption WMS and Shopify. This position is ideal for someone who thrives in a fast-paced environment and excels at supporting system efficiency, troubleshooting issues, and guiding teams through technical processes. With a focus on collaboration, problem-solving, and continuous improvement, the Systems Coordinator helps drive business growth and maintain exceptional customer service standards.
Key Responsibilities
- Coordinate, maintain, and optimize company systems, with a focus on internal company systems.
- Serve as the primary point of contact for system-related queries, troubleshooting, and support for internal teams.
- Collaborate with department leads to ensure system workflows align with business objectives and enhance operational efficiency.
- Monitor system performance, identify areas for improvement, and implement solutions to maximize productivity.
- Support data integrity and security across platforms, ensuring compliance with company policies.
- Assist with system upgrades, integrations, and testing as required.
- Document procedures, user guides, and system changes for future reference.
Qualifications
- Post-secondary education in Information Systems, Business Administration, or a related field.
- Minimum of 2 years’ experience working with POS, Ordering, ERP, WMS and Shopify
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Retail industry experience is considered an asset.
- Proficiency with Microsoft Office suite and general IT troubleshooting.
- Experience with data management and process documentation.
About Lammle's Western Wear & Tack
Lammle's Western Wear is the leading western lifestyle retailer in Canada. Our story officially began in 1983, when Barry Lammle and his brother Doug saw an opportunity in the retail market for a company to carry the top name brands in western wear and tack under one roof. Our mission was simple: to address the real needs of everyday Albertans - those looking for a western retail brand that provides better service, selection, and quality. This led to the opening of the first three Lammle's Western Wear & Tack stores in our hometown of Calgary, Alberta.
To this day, we are family owned and operated in Calgary and are proud to serve all of Canada through online shopping and our 20+ store locations across Alberta, BC and Saskatchewan.
We're proud to offer that right-fit relationship and a commitment to building a lifestyle experience that welcomes everyone. Whether it's days on the ranch or enjoying a rodeo, concert or a night out on the town – we've got you covered. No matter what your vision is, we'll help you define your look so you can live your own west.
Systems Coordinator
About the role
Position: Systems Coordinator
We are looking for a proactive and detail-oriented Systems Coordinator to join our dynamic team. The ideal candidate will have proven experience with ordering, POS, ERP, WMS and eCommerce systems and platforms. A background in retail is considered a strong asset, as our operations rely on efficient systems to support business growth and customer service excellence.
This is a 6-month contract from start date, with the possibility to convert into a permanent position dependant on business needs.
Role
The Systems Coordinator plays a pivotal role in ensuring the smooth operation and optimization of core business platforms, including Teamwork POS & CHQ, Microsoft Dynamics 365 Business Central, MetaOption WMS and Shopify. This position is ideal for someone who thrives in a fast-paced environment and excels at supporting system efficiency, troubleshooting issues, and guiding teams through technical processes. With a focus on collaboration, problem-solving, and continuous improvement, the Systems Coordinator helps drive business growth and maintain exceptional customer service standards.
Key Responsibilities
- Coordinate, maintain, and optimize company systems, with a focus on internal company systems.
- Serve as the primary point of contact for system-related queries, troubleshooting, and support for internal teams.
- Collaborate with department leads to ensure system workflows align with business objectives and enhance operational efficiency.
- Monitor system performance, identify areas for improvement, and implement solutions to maximize productivity.
- Support data integrity and security across platforms, ensuring compliance with company policies.
- Assist with system upgrades, integrations, and testing as required.
- Document procedures, user guides, and system changes for future reference.
Qualifications
- Post-secondary education in Information Systems, Business Administration, or a related field.
- Minimum of 2 years’ experience working with POS, Ordering, ERP, WMS and Shopify
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Retail industry experience is considered an asset.
- Proficiency with Microsoft Office suite and general IT troubleshooting.
- Experience with data management and process documentation.
About Lammle's Western Wear & Tack
Lammle's Western Wear is the leading western lifestyle retailer in Canada. Our story officially began in 1983, when Barry Lammle and his brother Doug saw an opportunity in the retail market for a company to carry the top name brands in western wear and tack under one roof. Our mission was simple: to address the real needs of everyday Albertans - those looking for a western retail brand that provides better service, selection, and quality. This led to the opening of the first three Lammle's Western Wear & Tack stores in our hometown of Calgary, Alberta.
To this day, we are family owned and operated in Calgary and are proud to serve all of Canada through online shopping and our 20+ store locations across Alberta, BC and Saskatchewan.
We're proud to offer that right-fit relationship and a commitment to building a lifestyle experience that welcomes everyone. Whether it's days on the ranch or enjoying a rodeo, concert or a night out on the town – we've got you covered. No matter what your vision is, we'll help you define your look so you can live your own west.