Job Description

Job Type:
Temporary – 16 months | Full-time | Monday to Wednesday, 6:30 a.m. to 7:30 p.m.

Job Description

The Operational Quality Supervisor supports all activities related to operational quality on their shift and oversees the work of the technicians. The incumbent will be responsible for planning, organizing, and supervising employees as well as daily operations in accordance with established standards and procedures. As a hands-on coach, their mission will be to inspire progress and success among their employees. They will serve their team by ensuring the delivery of the established quality plan and by helping them achieve performance objectives through the consistent application of standard daily management systems.

Main Responsibilities

• Ensure adherence to the predefined task schedule and assign related tasks to technicians
• Provide support to technicians in performing their duties
• Maintain close communication and collaboration with the production team as required to ensure compliance with quality control procedures
• Ensure compliance and follow-up on quality deviations, implementing corrective and preventive actions when necessary
• Oversee the execution and maintenance of the product receiving and return program
• Ensure the accuracy and completeness of records completed by the team
• Ensure compliance with recipes and authorize deviations when necessary
• Oversee the onboarding of new employees and coordinate on-the-job training
• Engage and motivate employees, fostering teamwork and a positive work environment
• Approve employee work hours
• Manage disciplinary measures appropriately and ensure proper follow-up
• Ensure compliance with procedures and suggest work improvement opportunities
• Enforce the established dress code and use of mandatory protective equipment
• Maintain documentation related to the HACCP system
• Ensure new department employees are trained on Health and Safety (H&S), Good Manufacturing Practices (GMP), and HACCP policies and procedures according to their position
• Ensure sanitation and hygiene standards are maintained on the production floor
• Prepare workplace accident reports and participate in investigations as needed

Main Responsibilities

• College diploma in Food Technology and Quality, university degree in Food Science and Technology, or any other relevant education
• 1 to 3 years of experience in a management position
• Experience in the agri-food and manufacturing industries
• Knowledge of food safety standards (HACCP, GFSI)
• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Strong communication skills and motivational leadership
• Good sense of priorities, judgment, analytical skills, and attention to detail

Advantages and benefits offered

• Weekly pay
• Employee discount on the product
• Possibility of advancement
• Competitive compensation
• On-site parking
• Life insurance
• Benefits (medical and dental)
• Telemedecine