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Housekeeping Supervisor

Whistler, British Columbia, Canada
Mid Level
Full-Time

Top Benefits

Competitive Hourly Wage
Extended Health & Dental Benefits
Staff Accommodation Available

About the role

Looking to build your hospitality career in beautiful Whistler, BC - Canada's premier mountain resort destination?

Pan Pacific Whistler is seeking a dedicated Housekeeping Supervisor to support and lead our housekeeping team while ensuring every guest enjoys a clean and welcoming stay. If you thrive in a fast-paced environment and enjoy leading by example, we'd love to hear from you. Apply today!  

JOB DESCRIPTION

The Housekeeping Supervisor oversees daily housekeeping operations to ensure guest rooms and public areas meet hotel cleanliness, quality, and safety standards. This role supports the Housekeeping Manager by supervising staff, conducting inspections, coordinating schedules, and ensuring efficient department operations while delivering excellent guest service.

KEY RESPONSIBILITIES

  • Supervise and support housekeeping staff, including Room Attendants and Housepersons.
  • Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and quality standards are met.
  • Assign daily tasks and room sections to housekeeping staff.
  • Train new employees and provide ongoing coaching to maintain performance standards.
  • Ensure proper use, storage, and inventory of cleaning supplies and equipment.
  • Report and follow up on maintenance issues, safety hazards, and guest concerns.
  • Coordinate with Front Desk and Maintenance to prioritize rooms and special requests.
  • Monitor productivity, attendance, and adherence to hotel policies.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Handle guest requests or complaints related to housekeeping in a professional manner.
  • Assist with scheduling and coverage during high occupancy or staff shortages.

BENEFITS

  • Competitive Hourly Wage
  • Extended Health & Dental Benefits 
  • Staff Accommodation Available
  • Tuition Reimbursement Program
  • Employee Wellness Program
  • Associate Travel Program

About Pan Pacific Whistler

Hospitality
51-200
Founded in 1997

A world-renowned vacation destination in the spectacular Coast Mountains of British Columbia, just two hours north of Vancouver, Whistler offers a vibrant array of activities throughout the year. Whether you enjoy skiing and snowboarding, golfing on championship courses, dining at award-winning restaurants or taking on the world's best mountain bike park, indulge in a variety of enriching experiences when you stay at one of our two award-winning Whistler hotels - Pan Pacific Mountainside or Pan Pacific Village Centre.

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