Overview:

Are you ready to take flight in a dynamic and fast-changing aviation industry? As a world leader in aviation services, Swissport provides ground handling, cargo, and passenger services to more than 300 million passengers a year. Our mission is simple: "To provide the aviation industry with consistent, tailor-made solutions worldwide, for a better customer experience."

We believe that our people are what differentiates us from our competitors. At Swissport, we are guided by our core values of showing you care, doing the right thing, and winning as a team. We are currently seeking dedicated individuals who align with these values to join our team at airports across the country.

Job Summary

Assures and provides excellent training services to internal and external employees and customers within the Station.

Job Responsibilities

• Provides initial orientation training to new employees
• Maintains and provides recurrent training on a timely basis
• Audit and evaluate operations/colleagues for quality assurance and compliance, developing and delivering corrective actions as necessary
• Maintains the company’s training and customer manuals and documentation
• Forecast & plan for new hire and recurrent training needs
• Identifies and satisfies all training needs
• Maintains training files and records orderly, updated, and in good standing, available to management
• Collaborate with the Training Management team
• Provide AVOP (DA/D) training (when authorized)
• May be required to work in the operations when needed
• All other duties as assigned

Qualifications and Competencies

• Relevant Ramp experience
• Pushback, lavatory, MDL, and LDL experience
• Leadership and people management skills
• Obtain and maintain customers for the company
• A proven ability in problem-solving and decision-making experience
• Planning and organizing skills
• Excellent English communication skills (written and verbal)
• Ability to understand and deal with conflicts
• Computer literate (Office Word, Excel, PowerPoint)
• Ability to work under pressure
• Customer focus and quality awareness
• Personal and professional integrity and trustworthiness
• Must have Full RAIC and obtain and maintain an AVOP (DA/D)
• Must complete a test mutually agreed upon by the parties and receive an eighty (80%) grade level.
• Flexibility to work various shifts to accommodate training demands

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!