Infrastructure Analyst
Top Benefits
About the role
Summary
We are seeking a highly skilled, customer-focused Infrastructure Analyst to serve as the primary on-site IT resource for our client. This role will be responsible for advanced Tier-2/3 support, endpoint and hardware management, systems administration, and infrastructure troubleshooting across a hybrid environment. The ideal candidate is hands-on, highly independent, and capable of owning the full on-site IT function; delivering reliable support, maintaining system performance, and partnering closely with plant operations and centralized IT teams.
Requirements
Strong Tier-2/3 infrastructure support experience. Ability to work independently as the sole on-site IT resource.
Hands-on expertise with
End-user and endpoint support (workstations, laptops, mobile devices); Hardware troubleshooting, repair, and deployment; Systems administration (M365/Entra ID); User access, group policy, and endpoint management. Experience with broad infrastructure troubleshooting (network, systems, connectivity). Experience with workstation imaging, configuration, and lifecycle management. Experience with ITSM/ticketing systems and SLA-driven support. Expert knowledge of Windows environments (iOS a plus). Experience managing asset inventory and lifecycle tracking, as well as system documentation and environment upkeep. Strong customer service, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment.
Preferred
Experience working as a standalone IT resource at a plant, site, or remote location. Background supporting manufacturing or operational environments. Familiarity with ITIL/ITSM best practices and ticketing platforms (e.g., Halo or Freshworks).
Experience with
Infrastructure projects (migrations, upgrades, rollouts); Multi-site or growing environments; Process improvement and IT standardization. Exposure to basic networking (TCP/IP, connectivity troubleshooting). Experience collaborating with MSPs and distributed IT teams. This is a 6-month onsite Contract-for-Hire opportunity with our MN client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available with TriCom during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.
Not the right fit? Search for Infrastructure Analyst jobs in Victoria, British Columbia, Canada
About TriCom Technical Services
We are living in the digital golden age of Information Technology! Nothing is more important than partnering with a proven, best-in-class, IT Staffing Firm to deliver and retain top-tier talent. Candidates working with TriCom have access to over fifty different client companies across Kansas City and Minneapolis.
Our comprehensive recruiting process includes technical testing, background/drug screens and multiple face-to-face interviews, we ensure motivations and objectives align between talent and client.
Please call us at 913-652-0600 for a consultation!
Similar Jobs
Infrastructure Analyst
Top Benefits
About the role
Summary
We are seeking a highly skilled, customer-focused Infrastructure Analyst to serve as the primary on-site IT resource for our client. This role will be responsible for advanced Tier-2/3 support, endpoint and hardware management, systems administration, and infrastructure troubleshooting across a hybrid environment. The ideal candidate is hands-on, highly independent, and capable of owning the full on-site IT function; delivering reliable support, maintaining system performance, and partnering closely with plant operations and centralized IT teams.
Requirements
Strong Tier-2/3 infrastructure support experience. Ability to work independently as the sole on-site IT resource.
Hands-on expertise with
End-user and endpoint support (workstations, laptops, mobile devices); Hardware troubleshooting, repair, and deployment; Systems administration (M365/Entra ID); User access, group policy, and endpoint management. Experience with broad infrastructure troubleshooting (network, systems, connectivity). Experience with workstation imaging, configuration, and lifecycle management. Experience with ITSM/ticketing systems and SLA-driven support. Expert knowledge of Windows environments (iOS a plus). Experience managing asset inventory and lifecycle tracking, as well as system documentation and environment upkeep. Strong customer service, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment.
Preferred
Experience working as a standalone IT resource at a plant, site, or remote location. Background supporting manufacturing or operational environments. Familiarity with ITIL/ITSM best practices and ticketing platforms (e.g., Halo or Freshworks).
Experience with
Infrastructure projects (migrations, upgrades, rollouts); Multi-site or growing environments; Process improvement and IT standardization. Exposure to basic networking (TCP/IP, connectivity troubleshooting). Experience collaborating with MSPs and distributed IT teams. This is a 6-month onsite Contract-for-Hire opportunity with our MN client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available with TriCom during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.
Not the right fit? Search for Infrastructure Analyst jobs in Victoria, British Columbia, Canada
About TriCom Technical Services
We are living in the digital golden age of Information Technology! Nothing is more important than partnering with a proven, best-in-class, IT Staffing Firm to deliver and retain top-tier talent. Candidates working with TriCom have access to over fifty different client companies across Kansas City and Minneapolis.
Our comprehensive recruiting process includes technical testing, background/drug screens and multiple face-to-face interviews, we ensure motivations and objectives align between talent and client.
Please call us at 913-652-0600 for a consultation!