Manager, Partner Services
Top Benefits
About the role
3sHealth is seeking a Manager, Partner Services, Employee Benefits, to lead the daily operations of our Partner Services team. This role ensures the effective delivery of administrative services to the Board of Trustees, Committees, benefit plan members, health care employers, unions, and strategic partners. The Employee Benefit Plan Trusts serve over 46,000 active health care employees and their families, and 20,000 retirees across 67 health care employers in Saskatchewan.
The Partner Services Manager is accountable for leading a high-performing team and ensuring the effective delivery of benefit services. Responsibilities include:
- Operational Management: Oversee benefit enrolment, eligibility, claims, invoicing, and inquiries; manage major projects and system enhancements; maintain accurate plan documentation and strategic partner communications.
- Financial Oversight: Ensure accurate benefit payments; monitor departmental budgets; support fiduciary responsibilities through due diligence with vendors and service providers.
- Strategic Partner Engagement: Operationalize Board of Trustees decisions; engage with strategic partners through forums; deliver education and training on benefit policies and processes.
- People Leadership: Recruit, coach, and mentor staff; conduct performance management; foster a culture of continuous improvement using Lean principles.
- Risk & Compliance: Ensure plan administration complies with legislation, contracts, and best practices; safeguard confidential information and uphold data security standards.
What You Bring
- Proven leadership experience in benefits administration, claims adjudication or insurance industry.
- Post-secondary education in Business Administration or other related discipline (a combination of experience and education may be considered).
- Strong understanding of benefit plan administration and fiduciary responsibilities.
- Exceptional communication, customer service, and analytical skills.
- Ability to manage multiple priorities and drive operational efficiencies.
- Ability to build and maintain relationships based on trust, accountability and open communication.
- Ability to analyze complex situations and environments, and produce workable and practical solutions.
What We Offer
At 3sHealth, we value our culture of collaboration and continuous improvement, and we have been named one of Saskatchewan’s Top Employers for nine consecutive years. We are an organization dedicated to employee engagement and proudly celebrate our commitment to Truth and Reconciliation, and diversity and inclusion initiatives.
This position is classified at pay band 6 with a salary range from $88,231 to $114,702. We also offer comprehensive benefits including:
- Four (4) weeks’ vacation leave upon initial hire and 12 scheduled days off (pro-rated).
- Enhanced dental and extended health plans.
- Group life insurance coverage.
- Long-term disability coverage.
- Flexible spending accounts: employees can choose between the health spending account and the lifestyle spending account.
- A robust Employee and Family Assistance Program (EFAP) that includes counselling, legal and financial services, amongst others.
Visit our website at www.3sHealth.ca/careers to learn more about 3sHealth and what it means to be part of a team that values integrity, collaboration, and excellence—and you’ll make a meaningful difference every day. The deadline to apply for this opportunity is October 2, 2025.
About 3sHealth
Manager, Partner Services
Top Benefits
About the role
3sHealth is seeking a Manager, Partner Services, Employee Benefits, to lead the daily operations of our Partner Services team. This role ensures the effective delivery of administrative services to the Board of Trustees, Committees, benefit plan members, health care employers, unions, and strategic partners. The Employee Benefit Plan Trusts serve over 46,000 active health care employees and their families, and 20,000 retirees across 67 health care employers in Saskatchewan.
The Partner Services Manager is accountable for leading a high-performing team and ensuring the effective delivery of benefit services. Responsibilities include:
- Operational Management: Oversee benefit enrolment, eligibility, claims, invoicing, and inquiries; manage major projects and system enhancements; maintain accurate plan documentation and strategic partner communications.
- Financial Oversight: Ensure accurate benefit payments; monitor departmental budgets; support fiduciary responsibilities through due diligence with vendors and service providers.
- Strategic Partner Engagement: Operationalize Board of Trustees decisions; engage with strategic partners through forums; deliver education and training on benefit policies and processes.
- People Leadership: Recruit, coach, and mentor staff; conduct performance management; foster a culture of continuous improvement using Lean principles.
- Risk & Compliance: Ensure plan administration complies with legislation, contracts, and best practices; safeguard confidential information and uphold data security standards.
What You Bring
- Proven leadership experience in benefits administration, claims adjudication or insurance industry.
- Post-secondary education in Business Administration or other related discipline (a combination of experience and education may be considered).
- Strong understanding of benefit plan administration and fiduciary responsibilities.
- Exceptional communication, customer service, and analytical skills.
- Ability to manage multiple priorities and drive operational efficiencies.
- Ability to build and maintain relationships based on trust, accountability and open communication.
- Ability to analyze complex situations and environments, and produce workable and practical solutions.
What We Offer
At 3sHealth, we value our culture of collaboration and continuous improvement, and we have been named one of Saskatchewan’s Top Employers for nine consecutive years. We are an organization dedicated to employee engagement and proudly celebrate our commitment to Truth and Reconciliation, and diversity and inclusion initiatives.
This position is classified at pay band 6 with a salary range from $88,231 to $114,702. We also offer comprehensive benefits including:
- Four (4) weeks’ vacation leave upon initial hire and 12 scheduled days off (pro-rated).
- Enhanced dental and extended health plans.
- Group life insurance coverage.
- Long-term disability coverage.
- Flexible spending accounts: employees can choose between the health spending account and the lifestyle spending account.
- A robust Employee and Family Assistance Program (EFAP) that includes counselling, legal and financial services, amongst others.
Visit our website at www.3sHealth.ca/careers to learn more about 3sHealth and what it means to be part of a team that values integrity, collaboration, and excellence—and you’ll make a meaningful difference every day. The deadline to apply for this opportunity is October 2, 2025.