About the role
Company Overview:
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Position Overview:
This is a part-time seasonal position at the RBC Amphitheater in Toronto, Ontario. Employment will last until mid to late October and the hours will vary each week. Shifts are usually on evenings throughout the week, with a few full day events scheduled. Must be able to work all event days/evenings when needed. This position requires the ability to work past midnight for most events.
Listed are some of the key responsibilities and duties required of a Premium In-Seat Supervisor:
- Directly managing Premium Service staff while having direct interactions with Guests.
- Work directly with all Managers to ensure that food and beverage services provided by Legends meet or exceed our Guests’ and Clients’ expectations and that employees are adhering to all health and safety policies.
- Maintain a positive and proactive attitude, foreseeing any potential problems before they occur.
- Will assist with handling guest and/or employee relations (complaints, disagreements, alcohol violations, etc.).
- Ensuring all staff are adhering to all in-house and AGCO alcohol policies, procedures, and regulations.
- Conduct physical audit of inventory when needed and research and perform reconciliations.
Required Qualifications:
- Excellent organizational, written, and verbal communications and interpersonal skills.
- Previous supervising experience required within the hospitality industry.
- Knowledge and experience working with a POS system.
- Customer service and communication.
- Fast paced problem solving.
- Must be personable, proactive, and self-motivated.
- Able to adapt to change quickly.
- Punctual and dependable.
- Must have a valid Smart Serve.
- Must be available to work days, evenings, and weekends when needed.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Please attach a resume when applying.
About ASM Global
ASM Global is the world’s leading venue management company and producer of live event experiences. With over 400+ premier venues spanning worldwide, we operate and invest in the world's most important stadiums, arenas, convention centers and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming over 164 million guests each year. As the global leader in content programming and revenue optimization, using the latest data-driven marketing disciplines, our best-in-class management reliably delivers maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is on the ground, working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, is a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-high 50+ certified green venues) are just a couple examples of ASM Global’s impactful, world-friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example, while having a great time doing it.
Similar jobs you might like
About the role
Company Overview:
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Position Overview:
This is a part-time seasonal position at the RBC Amphitheater in Toronto, Ontario. Employment will last until mid to late October and the hours will vary each week. Shifts are usually on evenings throughout the week, with a few full day events scheduled. Must be able to work all event days/evenings when needed. This position requires the ability to work past midnight for most events.
Listed are some of the key responsibilities and duties required of a Premium In-Seat Supervisor:
- Directly managing Premium Service staff while having direct interactions with Guests.
- Work directly with all Managers to ensure that food and beverage services provided by Legends meet or exceed our Guests’ and Clients’ expectations and that employees are adhering to all health and safety policies.
- Maintain a positive and proactive attitude, foreseeing any potential problems before they occur.
- Will assist with handling guest and/or employee relations (complaints, disagreements, alcohol violations, etc.).
- Ensuring all staff are adhering to all in-house and AGCO alcohol policies, procedures, and regulations.
- Conduct physical audit of inventory when needed and research and perform reconciliations.
Required Qualifications:
- Excellent organizational, written, and verbal communications and interpersonal skills.
- Previous supervising experience required within the hospitality industry.
- Knowledge and experience working with a POS system.
- Customer service and communication.
- Fast paced problem solving.
- Must be personable, proactive, and self-motivated.
- Able to adapt to change quickly.
- Punctual and dependable.
- Must have a valid Smart Serve.
- Must be available to work days, evenings, and weekends when needed.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Please attach a resume when applying.
About ASM Global
ASM Global is the world’s leading venue management company and producer of live event experiences. With over 400+ premier venues spanning worldwide, we operate and invest in the world's most important stadiums, arenas, convention centers and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming over 164 million guests each year. As the global leader in content programming and revenue optimization, using the latest data-driven marketing disciplines, our best-in-class management reliably delivers maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is on the ground, working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, is a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-high 50+ certified green venues) are just a couple examples of ASM Global’s impactful, world-friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example, while having a great time doing it.