Greater Victoria Public Library

Circulation Assistant

2025-58E to 2025-77E

Category
Library Services, Service Design, Service Delivery and Content Discovery

Job Type
Regular (Full-time and Part-time)

Posting Type
External

Work Location
Various Branches, Victoria, BC

Hours per Week
Various

Salary Range (per hour)
$30.36 to $32.08 (Pay Band 5)

Union Membership
This is a Union Position (CUPE 410)

DESCRIPTION

• Do you excel in offering excellent customer service and have the desire to support your local community in literacy?

• Are you a great problem solver and eager to be a front-line ambassador of the library?

Role
This unionized role provides excellent customer service to library users, registers library users and provides basic general information for new and renewing borrowers, answers circulation and directional questions and refers questions, processes materials from other libraries and institutions for shipping, shelves material, and pulls Holds for patrons. The Circulation Assistant has an active role on the floor of the branch that fosters and maintains a positive working relationship with the Branch Supervisor, library staff, the public, and other organizations.

Education and Experience
Our ideal candidate must have:

• High school diploma;

• One year of experience providing customer service to the general public.

• An equivalent combination of education and experience may also be considered.

Details
There are four (4) positions available:

Job Posting Number 2025-58E Circulation Assistant, 28 Hrs, RPT, Line 5, EC
Job Title Circulation Assistant
Status Regular Part Time
Hours 28 Hours Per Week Schedule Line 5
Monday to Wednesday; 10:15 AM to 6:15 PM Saturday; 9:45 AM to 5:45 PM
Work Location Emily Carr Branch

Job Posting Number 2025-61E Circulation Assistant, 19 Hrs, RPT, Line 4, GO
Job Title Circulation Assistant
Status Regular Part Time
Hours 19 Hours Per Week Schedule Line 4
Monday; 10:15 AM to 6:15 PM
Tuesday, Wednesday, Saturday; 2:15 PM to 6:15 PM
Work Location Goudy Branch

Job Posting Number 2025-62E Circulation Assistant, 19 Hrs, RPT, Line 5, LH
Job Title Circulation Assistant
Status Regular Part Time
Hours 19 Hours Per Week Schedule Line 5
Monday, Friday; 2:15 PM to 6:15 PM Thursday; 3:15 PM to 7:15 PM
Saturday; 9:45 AM to 5:45 PM
Work Location Langford Heritage Branch

Job Posting Number 2025-77E Circulation Assistant, 21Hrs, RPT, Line 7, LH
Job Title Circulation Assistant
Status Regular Part Time
Hours 21 Hours Per Week Schedule Line 7
Monday, Thursday, Saturday; 9:45 AM to 5:45 PM
Work Location Langford Branch

• Schedule is subject to change based on operational requirements.

• Evening and weekend work may be required.

• This role is unionized and subject to all collective agreement provisions negotiated with CUPE 410.

• Please find our library branch locations here.

• Please find a copy of the job description here.

• The successful candidate is required to provide a satisfactory police information/background check for the vulnerable sector.

• The anticipated start date is November 20, 2025.

Training Requirement

• The Circulation Assistant position includes a mandatory, paid training period planned from November 20 to December 19, 2025.

• This training must be completed as a condition of employment.

Important Competition Details

• Shortlisted candidates will be invited to complete a timed pre-screening assignment that will take place on Tuesday, September 23, 2025, at 12 PM Pacific Time.

• Applicants who successfully passed the test will be invited for an interview beginning Wednesday, September 24, 2025.

How to Apply
Please follow the instructions on the Careers page at www.gvpl.ca.

Applicants must meet the required qualifications (education and experience, skills, knowledge, and ability) as noted in the job description in order to be considered for a position.

It is the applicant’s responsibility to clearly demonstrate in the application how their education and experience meet the qualifications as noted in the job description. The application should also include professional development taken to date.

Applicants should provide relevant work experience as noted in the job description. Note: applicants may be required to submit verification of education.
Applicants may be asked to provide a demonstration of their skills and abilities in addition to an interview; details will be provided to applicants in advance to allow time for preparation.

If you are ready to make a positive career change that will provide you with the opportunity to truly make a difference, please:

• Email your resume and cover letter to pccareers@gvpl.ca.
• Quote “2025-58E to 2025-77E Circulation Assistant” in the subject line of your email.
• Complete the Job Application Form by using the link provided below.
  • Link: 2025-58E to 2025-77E Circulation Assistant - Job Application Form.

Applications will be accepted until 12:00 p.m. Pacific Time on Thursday, September 18, 2025. Applications received after this date and time will not be considered. Only complete applications will be accepted.

We thank all applicants for their interest, and we will contact only those selected to move forward.

Education : Other trades certificate or diploma

Experience : Experience an asset