About the role
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACTThe SBC/VOIP Admin will be responsible for the design and implementation, as well as the ongoing management and maintenance of the global VOIP services and associated network components such as SBCs (session Border Controllers). This includes adhering to project timelines, milestones, governance, alignment, assurance, management, integration, optimization and planning, resourcing, and tools management.
WHAT THE ROLE OFFERS• Responsible for managing different aspects of TDM to SIP migration.• Responsible for configuring Cisco switches• Responsible for implementing carrier interconnects, including MPLS and DIA, with static and dynamic IP routing protocols• Manage documentation and support of VOIP infrastructure components• Work with support vendors to implement or troubleshoot systems, including SIP, RTP, IP, UDP, and QOS• Experience with LINUX OS administration
WHAT YOU NEED TO SUCCEED• Bachelor's degree and entry-level project management experience preferred and/or additional relevant experience. Fields of Information Systems, Telecom, or related field desired.• Cisco CCNA is a big plus. • Experience with VoIP, networking, and telecom systems, including troubleshooting • Able to track and manage multiple concurrent projects and related tasks at different project phases and coordinate the tasks across multiple internal teams.• Demonstrate strong technical aptitude and ability to learn technologies and their applications quickly
One Last Thing OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
About OpenText
OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. For more information about OpenText (NASDAQ/TSX: OTEX), visit www.opentext.com
About the role
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACTThe SBC/VOIP Admin will be responsible for the design and implementation, as well as the ongoing management and maintenance of the global VOIP services and associated network components such as SBCs (session Border Controllers). This includes adhering to project timelines, milestones, governance, alignment, assurance, management, integration, optimization and planning, resourcing, and tools management.
WHAT THE ROLE OFFERS• Responsible for managing different aspects of TDM to SIP migration.• Responsible for configuring Cisco switches• Responsible for implementing carrier interconnects, including MPLS and DIA, with static and dynamic IP routing protocols• Manage documentation and support of VOIP infrastructure components• Work with support vendors to implement or troubleshoot systems, including SIP, RTP, IP, UDP, and QOS• Experience with LINUX OS administration
WHAT YOU NEED TO SUCCEED• Bachelor's degree and entry-level project management experience preferred and/or additional relevant experience. Fields of Information Systems, Telecom, or related field desired.• Cisco CCNA is a big plus. • Experience with VoIP, networking, and telecom systems, including troubleshooting • Able to track and manage multiple concurrent projects and related tasks at different project phases and coordinate the tasks across multiple internal teams.• Demonstrate strong technical aptitude and ability to learn technologies and their applications quickly
One Last Thing OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
About OpenText
OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. For more information about OpenText (NASDAQ/TSX: OTEX), visit www.opentext.com