Manager, Programs Outreach – Net Zero Acceleration
Top Benefits
About the role
The Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government.
Position
Manager, Programs Outreach – Net Zero Acceleration
Department
G&D - GMF - Client and Funding Services
Classification
Level 7
Salary
Our salaries generally range from $101,459 - $113,883, and are based on qualifications and experience
Languages
Bilingual English & French required
Term
Permanent Full-Time
Location
Hybrid (Ottawa)
Why GMF is the place for you
At the Green Municipal Fund (GMF), we create change where it matters most—in Canada’s municipalities. As the Federation of Canadian Municipalities’ flagship program and backed by a $2.4 billion endowment from the Government of Canada, GMF helps Canadian municipalities, big and small, invest in their future by supporting homegrown sustainability and resilience projects that work for Canadians by creating jobs, lowering costs, and strengthening local economies.
Through our unique mix of funding, resources and training, GMF is enhancing the quality of life for people in Canada by accelerating a transformation to sustainable and resilient communities.
Since 2000, GMF has invested over $1.6 billion in local projects helping communities avoid 2.9 million tonnes of greenhouse gas emissions, while also contributing $1.24 billion to the national GDP and creating more than 13,000 person-years of national employment.
You in this role
Reporting to the Senior Manager, Client and Funding Services (CFS) - Net Zero Acceleration (NZA); the Manager, Programs Outreach-NZA provides leadership in the development and implementation of outreach strategies and activities that support the strategic objectives of the Green Municipal Fund’s Net Zero Acceleration Program. The Manager leads efforts to identify and attract high-impact emission reduction projects that help accelerate the transition to a more sustainable and resilient future while addressing other critical community needs. The incumbent serves as a principal advisor and facilitator, strengthening FCM’s reputation by professionally representing the organization through interactions with high profile stakeholders. The Manager further supports FCM Programs’ strategic planning and program development by providing insight into municipal needs, priorities, and market trends.
This role includes the management of outreach staff and oversight of project leads, opportunities, and pre-applications.
As an active member of the FCM Programs team, the Manager will support FCM's overall role as a national leading municipal association and will promote the adoption of sustainable technologies.
Key Responsibilities
- Provides leadership and coaching to the team to ensure client needs are accurately assessed and application requirements, funding offers, and knowledge resources are clearly communicated to support strong project development and funding readiness.
- Develops outreach strategies to meet established targets and program priorities, assign resources to priorities, set objectives, establishes performance standards, and empowers team members in meeting organizational priorities.
- Reviews and updates standard operating procedure development for senior management approval.
- Analyzes potential partner relationships and maintains a network of contacts with Municipal elected officials, Municipal administrations, the private sector, professional associations, and non-governmental organizations (NGOs) working in the Municipal sector.
- Analyzes event opportunities across Canada to recommend those most likely to generate high‑impact project leads and support funding uptake, applying a cost‑benefit and risk‑aware approach to ensure responsible stewardship of organizational resources.
- Collaborates with other Outreach Managers to lead the development and continuous improvement of outreach‑related processes and systems, including the establishment and regular updating of standard operating procedures and internal tools
- Ensures timely, accurate and consistent management of the prospect pipeline in the Customer Relationship Management (CRM) system to provide reliable information on pipeline health to support internal planning, coordination, and decision-making.
- Collaborates with other CFS managers to ensure a consistent, high‑quality client experience across all stages of the funding journey, aligning approaches, service standards, and practices to support seamless service delivery.
- Participates in research by GMF such as client surveys and GMF funding criteria reviews to ensure a clear understanding of needs and constraints of clients and to balance customer needs with the requirements of the GMF Funding Agreement
- Reviews and assesses GMF-relevant resources and maintains knowledge of current sustainability best practices in the municipal sector.
- Contributes to the development and management of annual business and strategic plans including the GMF Annual Statement of Plans and Objectives and the Strategic Plan.
- Responsible for conduct aligned to FCM’s core competencies and business values
Knowledge and Experience
- University degree in Environmental Sciences or Studies, Business Administration, Planning or a related discipline
- Minimum of 3-5 years of progressive professional experience with direct client communications or community engagement in environmental issues, including at least 2 years in a staff management role.
- The ability to lead, mentor and coach a highly collaborative, dynamic team in an outcomes-focused, client service environment.
- Excellent client service orientation, strong interpersonal, negotiation, and conflict resolution skills.
- Strong verbal and written communication.
- Experience developing and implementing outreach strategies and processes[CG6]
- Experience building networks and partnerships
- Strong political acumen and experience working with Municipal governments would be considered an asset
- The ability to work in both official languages (English and French) is required.
Why working here rocks
We prioritize work-life balance with our flexible model:
- When we say flexible work model, we mean that in collaboration with your manager and based on what your team needs, you have the flexibility to determine when you work so that you can enjoy a healthy balance between work and personal demands.
- While you do need to live in Canada for this role, you can primarily work from home. Travel may be required to Head Office in Ottawa periodically. The majority of the GMF team operates from the National Capital Region.
- We do like to visit the areas we are impacting and it allows us to see unique and wonderful parts of our country. You may find yourself traveling nationally no more than 10% of the time.
We don’t just talk about employee wellness, we live it:
- Summer hours between July 1 and Labour Day:
- 7-hour workdays rather than 7.5
- Every Friday off in the summer
- Flexible work arrangements to support productivity and well-being
- Commitment to employee development
- Competitive range of employee benefits and services
- Office facilities located in the Byward Market and Ottawa’s downtown core
We’re committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging, where individuals from diverse racial and ethnic identities, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
How to apply
If this role speaks to you and the impact you want to make, we’d love to hear from you! Apply today.
The deadline to apply is April 29th, 2026, or until the position is filled.
The future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required live within 80kms of downtown Ottawa and be authorized to work in Canada.
For additional information on this posting, or for further information on FCM, access our website at www.fcm.ca. Learn more about the Green Municipal Fund at https://greenmunicipalfund.ca/
Not the right fit? Search for Manager, Programs Outreach jobs in Ottawa, ON
About Federation of Canadian Municipalities
Over 2,000 communities across Canada have come together to speak with one voice as the Federation of Canadian Municipalities (FCM). We are the national voice of municipal government. In leading the municipal movement, FCM works to align federal and local priorities, recognizing that strong hometowns make for a strong Canada.
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Manager, Programs Outreach – Net Zero Acceleration
Top Benefits
About the role
The Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government.
Position
Manager, Programs Outreach – Net Zero Acceleration
Department
G&D - GMF - Client and Funding Services
Classification
Level 7
Salary
Our salaries generally range from $101,459 - $113,883, and are based on qualifications and experience
Languages
Bilingual English & French required
Term
Permanent Full-Time
Location
Hybrid (Ottawa)
Why GMF is the place for you
At the Green Municipal Fund (GMF), we create change where it matters most—in Canada’s municipalities. As the Federation of Canadian Municipalities’ flagship program and backed by a $2.4 billion endowment from the Government of Canada, GMF helps Canadian municipalities, big and small, invest in their future by supporting homegrown sustainability and resilience projects that work for Canadians by creating jobs, lowering costs, and strengthening local economies.
Through our unique mix of funding, resources and training, GMF is enhancing the quality of life for people in Canada by accelerating a transformation to sustainable and resilient communities.
Since 2000, GMF has invested over $1.6 billion in local projects helping communities avoid 2.9 million tonnes of greenhouse gas emissions, while also contributing $1.24 billion to the national GDP and creating more than 13,000 person-years of national employment.
You in this role
Reporting to the Senior Manager, Client and Funding Services (CFS) - Net Zero Acceleration (NZA); the Manager, Programs Outreach-NZA provides leadership in the development and implementation of outreach strategies and activities that support the strategic objectives of the Green Municipal Fund’s Net Zero Acceleration Program. The Manager leads efforts to identify and attract high-impact emission reduction projects that help accelerate the transition to a more sustainable and resilient future while addressing other critical community needs. The incumbent serves as a principal advisor and facilitator, strengthening FCM’s reputation by professionally representing the organization through interactions with high profile stakeholders. The Manager further supports FCM Programs’ strategic planning and program development by providing insight into municipal needs, priorities, and market trends.
This role includes the management of outreach staff and oversight of project leads, opportunities, and pre-applications.
As an active member of the FCM Programs team, the Manager will support FCM's overall role as a national leading municipal association and will promote the adoption of sustainable technologies.
Key Responsibilities
- Provides leadership and coaching to the team to ensure client needs are accurately assessed and application requirements, funding offers, and knowledge resources are clearly communicated to support strong project development and funding readiness.
- Develops outreach strategies to meet established targets and program priorities, assign resources to priorities, set objectives, establishes performance standards, and empowers team members in meeting organizational priorities.
- Reviews and updates standard operating procedure development for senior management approval.
- Analyzes potential partner relationships and maintains a network of contacts with Municipal elected officials, Municipal administrations, the private sector, professional associations, and non-governmental organizations (NGOs) working in the Municipal sector.
- Analyzes event opportunities across Canada to recommend those most likely to generate high‑impact project leads and support funding uptake, applying a cost‑benefit and risk‑aware approach to ensure responsible stewardship of organizational resources.
- Collaborates with other Outreach Managers to lead the development and continuous improvement of outreach‑related processes and systems, including the establishment and regular updating of standard operating procedures and internal tools
- Ensures timely, accurate and consistent management of the prospect pipeline in the Customer Relationship Management (CRM) system to provide reliable information on pipeline health to support internal planning, coordination, and decision-making.
- Collaborates with other CFS managers to ensure a consistent, high‑quality client experience across all stages of the funding journey, aligning approaches, service standards, and practices to support seamless service delivery.
- Participates in research by GMF such as client surveys and GMF funding criteria reviews to ensure a clear understanding of needs and constraints of clients and to balance customer needs with the requirements of the GMF Funding Agreement
- Reviews and assesses GMF-relevant resources and maintains knowledge of current sustainability best practices in the municipal sector.
- Contributes to the development and management of annual business and strategic plans including the GMF Annual Statement of Plans and Objectives and the Strategic Plan.
- Responsible for conduct aligned to FCM’s core competencies and business values
Knowledge and Experience
- University degree in Environmental Sciences or Studies, Business Administration, Planning or a related discipline
- Minimum of 3-5 years of progressive professional experience with direct client communications or community engagement in environmental issues, including at least 2 years in a staff management role.
- The ability to lead, mentor and coach a highly collaborative, dynamic team in an outcomes-focused, client service environment.
- Excellent client service orientation, strong interpersonal, negotiation, and conflict resolution skills.
- Strong verbal and written communication.
- Experience developing and implementing outreach strategies and processes[CG6]
- Experience building networks and partnerships
- Strong political acumen and experience working with Municipal governments would be considered an asset
- The ability to work in both official languages (English and French) is required.
Why working here rocks
We prioritize work-life balance with our flexible model:
- When we say flexible work model, we mean that in collaboration with your manager and based on what your team needs, you have the flexibility to determine when you work so that you can enjoy a healthy balance between work and personal demands.
- While you do need to live in Canada for this role, you can primarily work from home. Travel may be required to Head Office in Ottawa periodically. The majority of the GMF team operates from the National Capital Region.
- We do like to visit the areas we are impacting and it allows us to see unique and wonderful parts of our country. You may find yourself traveling nationally no more than 10% of the time.
We don’t just talk about employee wellness, we live it:
- Summer hours between July 1 and Labour Day:
- 7-hour workdays rather than 7.5
- Every Friday off in the summer
- Flexible work arrangements to support productivity and well-being
- Commitment to employee development
- Competitive range of employee benefits and services
- Office facilities located in the Byward Market and Ottawa’s downtown core
We’re committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging, where individuals from diverse racial and ethnic identities, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
How to apply
If this role speaks to you and the impact you want to make, we’d love to hear from you! Apply today.
The deadline to apply is April 29th, 2026, or until the position is filled.
The future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required live within 80kms of downtown Ottawa and be authorized to work in Canada.
For additional information on this posting, or for further information on FCM, access our website at www.fcm.ca. Learn more about the Green Municipal Fund at https://greenmunicipalfund.ca/
Not the right fit? Search for Manager, Programs Outreach jobs in Ottawa, ON
About Federation of Canadian Municipalities
Over 2,000 communities across Canada have come together to speak with one voice as the Federation of Canadian Municipalities (FCM). We are the national voice of municipal government. In leading the municipal movement, FCM works to align federal and local priorities, recognizing that strong hometowns make for a strong Canada.