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Tim Hortons- Front Line

Welland, Ontario, Canada
Entry Level
Full-Time

About the role

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How you will make an impact: You will be responsible for preparing and serving coffee, espresso drinks and related food and beverage items to customers.

As a Barista, you will:

  • Welcome customers by determining their coffee interests and needs
  • Educate customers by presenting and explaining the coffee drink menu, answering questions
  • Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
  • Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
  • Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
  • Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
  • Maintain a safe and healthy work environment by following organization standards and sanitation regulations
  • Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar

 

About you:

  • Excellent customer service skills
  • Previous work experience at Tim Hortons preferred. 
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills and ability to work as part of a team
  • Physical ability to carry out the duties of the position

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About Havergal College

Primary and Secondary Education
201-500

For 130 years, Havergal has provided young women with an exceptional education in an environment that encourages both inquiry and curiosity, and celebrates community. In 1894, Havergal’s founding principal, Ellen Knox, defined the school’s mission with the question she posed to her students -- “What are you going to do?”

That question continues to guide Havergal and its students through the challenges that come from a constantly changing world. Its influence is evident in our students and graduates to this day: women making a difference for good in the world by living their lives with purpose and as involved citizens.

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