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Clinical Services Lead-Salmon Arm, BC

The Good Samaritan Societyabout 14 hours ago
Salmon Arm, BC
CA$81,268 - CA$112,893/annual
Senior Level
Full-Time

About the role

Status: Open until filled.

Clinical Services Lead-Salmon Arm, BC

Location: Salmon-Arm, BC

Competition #: CO.26.017

Employment Type: Full-Time, Permanent

The Opportunity

Location

Good Samaritan Hillside Village and Pioneer Lodge
2891 15 Avenue, Salmon Arm, BC

Employment Type

Permanent Full-time 1 FTE

End Date

Unit successful candidate is found.

Hours of Work

0800-1600

Wages

$81,267.59-$112,892.95

Employee Group

Out of Scope

As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose.

Reporting to the Manager, Site and Clinical Services the Clinical Services Lead (CSL) – Long Term Care (LTC) provides leadership and direction for specific services including long term care, dementia care, and/or adult day programs. The CSL – LTC works with residents/client/families and provides oversight and direct support to ensure safe and effective resident/client care is delivered maximizing the optimal utilization of available resources. The CSL – LTC assumes a leadership role empowering their team to build and maintain a safety culture that pursues leading practices, promotes quality improvement and learning in their unit/department.

Additionally, the CSL – LTC is a key representative of Good Samaritan promoting a positive image of the organization collaborative relationships with internal and external stakeholders of the organization.

Educational and other Qualifications

  • Undergraduate degree in nursing required (i.e. BScN)
  • Gerontology or healthcare administrator certificate preferred
  • Current CPR certification
  • Valid registration with the respective provincial licensing body

Work Experience

  • Minimum of three (3) years proven leadership experience in a health care environment
  • Minimum of five (5) years health related experience, primarily in seniors’ care, including dementia/geriatrics
  • Experience leading people within in a unionized environment
  • Experience in understanding health care budgets

Knowledge, Skills, and Abilities

Knowledge of:

  • Accreditation process
  • Human Resources and Labour Relations management
  • Seniors’ care industry including applicable contractual and legislative requirements
    • Comprehensive understanding of MDS/RAI coding and auditing
    • Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies, and that meets the standard of care
    • Strong computer skills, particularly with Microsoft Office Suite, webinar, internet technology and charting platforms
    • Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
    • Adept at written and oral communication with internal and external stakeholders
    • Exhibits an open and sincere approach by demonstrating respect and compassion for everyone equally and support resident/client and family needs
    • Maintains an individual’s dignity and self-worth during conversations
    • Excellent active listening skills
    • Demonstrates flexibility by changing routine to accommodate employee, resident/client needs
    • Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
    • Ability to independently manage the care home/program in the absence of the Manager, Site and Clinical Services
    • Ability to travel as required
    • Ability to occasionally work after regular hours in order to attend functions, meetings and to address urgent issues impacting the care home/program
    • Capable of balancing office tasks with people responsibilities equally
    • Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects

Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

About The Good Samaritan Society

Hospitals and Health Care
1001-5000

The Good Samaritan Society (GSS) is a leading faith-based, not-for-profit, registered charity in Western Canada that provides quality accommodations, health, and community care services and programs to aging individuals in need. With over 72 years of experience providing specialized health and community care services in innovative and caring environments, our operational effectiveness and overarching culture of service and care make us the provider of choice for individuals and their families seeking a supporting place to call home.

Our mission to extend Christian Hospitality to those in need or at risk encourages the well-being of the whole person. A foundational pillar of The Society's Christian Hospitality Model is to provide access to spiritual care for all faiths. Our Pastoral-Spiritual Care model incorporates Chaplains as Spiritual Care Facilitators and Providers. They invite members from the churches to become volunteers, and to be trained as Pastoral Care Visitors. As well, we formally train all staff in spirituality and spiritual care so that they can meet the needs of residents and clients when the Chaplain is not available.

Presently, we have over 3,900 employees and more than 2,300 volunteers who, in the spirit of compassion, serve approximately 6,000 clients. As one of the largest not-for-profit care providers in Alberta (21 care homes) and British Columbia (7 care homes), we provide safe, comfortable communities inspiring involvement, where people can experience a sense of caring, belonging and purpose.

We strive to be leaders in the industry and make GSS the home of choice in the communities we serve. To achieve this, we have mandated that 95 cents of every dollar spent goes towards direct front line care and services. This enables us to be an efficient and effective organization that can provide quality care and quality accommodations.