Food and Beverage Manager

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

Banff Centre for Arts and Creativity is one of the premier culinary destinations in the Bow Valley. We are proud to boast three fantastic restaurants (Maclab Bistro, Vistas Dining Room and Le Cafe), where our menus have been inspired by fresh, local ingredients and are infused with creativity. We also hold numerous banquets and receptions throughout the year where our guests are able to experience creative, memorable and inspirational menus that leave a lasting impression.

The Food and Beverage department is looking for an experienced and enthusiastic Manager to assist in the smooth and efficient operation of food and beverage services across campus, ensuring the delivery of excellent customer service and strong manager of teams. We are looking for someone to oversee our Maclab Bistro and provide assistance to the entire food and beverage management team.

Roles and Responsibilities

Reporting to the Senior Food and Beverage Manager, below are some key accountabilities:

• Direct the daily work of all food and beverage employees, ensuring adherence to company policies and the delivery of exceptional customer service
• Prepare a daily work plan, prepare and make decisions required for the planning of weekly requirements, and assess future service requirements for resources needed
• Oversee MacLab Bistro and provide managerial assistance across all of Food and Beverage
• Participate in the recruitment, selection, training and scheduling of staff as needed
• Provide direction and feedback to staff in the form of coaching and performance management
• Maintain the cleanliness and upkeep of all food and beverage areas and equipment at all times
• Retail management, including; ordering and buying inventory, maintenance of inventory levels, display and promotion of inventory
• Assist the Senior Food and Beverage Manager in setting budgetary requirements, while making recommendations regarding the annual operating and capital budget
• Daily issuing of cash floats, receiving reconciled cash-outs, and remitting to the Finance department

Qualification and Educational Requirements

• Minimum 3 years' experience as a Manager/Assistant Manager in a multi-outlet food and beverage operation with knowledge in banquet/meeting set-ups, a la carte dining, fine dining, buffets, and cafeterias
• Degree in Hospitality Management considered an asset
• Previous experience in training and directing up to 25 employees in a food and beverage environment
• Knowledge of Alberta Serve Safe and Alberta ProServe is required
• Comfortable working knowledge of MS Office and point of sales machines
• Valid driver's license
• Available for shift work, overtime, and split-shifts as needed

Special Requirements

• Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
• This position will be required to have emergency first aid; training will be provided.

Employment Terms & Benefits

• In accordance with the terms of employment governing Management/PSP employees, this is a permanent, full time position, subject to a 6 month probation period working 40 hours per week.
• The salary for this position is $51,731 to $73,983 based on experience.
• The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
• Benefits of working at Banff Centre are:
  • Transitional staff housing options (based on availability)
  • Professional development
  • Employee Assistance Program
  • Health care spending account
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!

Application Process

• We are accepting applications for the Food and Beverage Manager position until a suitable candidate has been found.
• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement

Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.

If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at privacy@banffcentre.ca, 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.