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Services Coordinator

Modern Niagaraabout 20 hours ago
Edmonton, Alberta
Mid Level
full_time

About the role

Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed to having a positive and meaningful impact on Canada’s infrastructure and on the communities where we live, learn, work, and heal.

WE BUILD FOR LIFE. We value passion, initiative, determination, professionalism, and teamwork and we are committed to ensuring that our teams have everything they need to succeed. Health and safety are embedded in everything we do and, as a result, our award-winning safety culture has a record that’s well above industry standards.

At Modern Niagara, you will work alongside values-driven, safety-conscious, and high-impact teams in a fast-paced, innovative, and collaborative environment. Here, your knowledge, skills, and excellent service will help ensure that the buildings that make up Canada’s infrastructure fulfill the needs they were set out to meet.

Modern Niagara is one of Canada’s Best Managed Companies and is a recipient of SMACNA‘s Safety Excellence Award Program (SSEAP) – Canada and the Canadian Occupational Safety (COS) Magazine’s Canada’s Best Health + Safety Culture Award and Canada’s Safest Employers Award in the Building and Construction category.

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at our Edmonton office . The function of the Service Coordinator is to assist in the daily administration tasks required to ensure effective and efficient operation of the Building Services group.

Duties and Responsibilities:

  • Monitor and track unscheduled or open PM work orders
  • Ensure timely distribution of scheduled PM billing
  • Track PM contract renewal dates
  • Preparing pre-qualification documents (COI, WSIB, Form 1000, etc.)
  • Create and assign work orders to technicians -both
  • Review and confirm accuracy of technicians’ weekly timesheets
  • Amalgamation of information to allow for project set up
  • Participate in project handover meetings
  • Attend regular service meetings
  • Coordinate subcontractor requirements
  • Requisition and tracking of all incoming materials
  • Weekly review of work orders and purchase orders
  • Update stock room inventory and truck stock as required
  • Maintain technician license and training certification records
  • Assist with administrative functions related to the Controls Service division
  • Support technicians
  • Enforce and adhere to the company's policies and procedures and Business Code of Conduct
  • Perform other duties as may be assigned

Q ualifications and Job Requirements:

  • 3-5 years working in an office environment
  • Excellent customer service aptitude
  • Strong communication skills, both verbal and written
  • Comfortable interacting with clients, operations, and field teams
  • Ability to adapt to new processes and work well under pressure
  • Great attention to detail with a high degree of accuracy
  • Exceptional time management and organizational skills
  • Must be a self-motivated person with the ability to work at fast paced professional level
  • Ability to work effectively both independently and within a team
  • Ability to maintain professionalism with high level of integrity
  • Computer literacy with proficiency in MS Office (Excel, Word, Outlook)
  • Working knowledge of ERP systems

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At Modern Niagara, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women, Indigenous, Black, racialized, 2SLGBTQIA+, people with disabilities, and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential.

We value the diversity of the people we hire and serve. Modern Niagara is an equal opportunity employer. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made. We can be reached at careers@modernniagara.com.

About Modern Niagara

Construction
1001-5000

We build for life.

We build for the life that happens indoors. We know that Canadians spend the vast majority of their time inside buildings. From receiving healthcare to legislating and representing citizens to participating in sports and other activities, we make any space comfortable and healthy for those who use it. We are committed to providing exceptional occupant experiences.

We build for the life of the building. Buildings can best reach the objectives they were set out to achieve when we look at them over the course of their entire life, including design, construction, operation, maintenance, and improvement. For us, using data and evidence to inform decisions provides us and our partners with an effective path towards high-performing, sustainable facilities.

We build for the life of our communities. We know that buildings do not exist in a vacuum. Buildings, streets, and the people that occupy and use them are but a few of the ingredients that make up our cities and communities. We believe that nurturing social equity, enabling economic activity, and reducing our impact on the environment in all that we do – including how we build and maintain our buildings – is integral to playing a positive role in sustaining our communities for us and for future generations.

Modern Niagara helps building owners, managers, and general contractors achieve their objectives by meeting the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes.

Recognized by SMACNA and Canadian Occupational Safety Magazine among Canada’s safest employers since 2019, Modern Niagara has been a Platinum Club member of Canada’s Best Managed Companies since 2002.