Are you a changemaker? Come on INN!

Who Are We?
We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to profoundly impact the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

What Are We Looking For?

• Position Title Mental Health Clinician
• Job Type Full Time, Term (ends December 31, 2026)
• Department Integrated Support Services
• Reports to Manager, Integrated Support Services

Position Overview
We are seeking a passionate and dedicated Mental Health Clinician to join our Inn from the Cold team. As an Integrated Support Services team member, the Mental Health Clinician works with individuals and families in our homeless shelter to promote optimum mental/emotional health and wellness. They work from a trauma-informed and client-centered approach, following the vision and values of the organization to provide clinical support and system navigation to families who have experienced and been impacted by homelessness, poverty, mental health, addiction and histories of trauma and violence.

What You'll Do
The Mental Health Clinician provides assessment, individual and family counselling, health systems navigation and referrals, advocacy, and wellness case planning to The Inn's shelter families. The role also includes planning and co-facilitating mental health and/or addictions groups. The Mental Health Clinician works with The Inn's Health and Wellness team to triage and assess families' mental health needs and collaborates with other team members, including the Health and Wellness Specialist and shelter case managers, on developing the family case plan.

• Assess family needs and provide supportive clinical counselling to families who present with mental health challenges, including substance use and addiction issues.

• Provide single-session and short-term counselling, including drop-in emotional support for families and individuals experiencing distress, trauma, or substance-use challenges.

• Conduct general mental health assessments to identify needs, strengths, and short-term goals.

• Provide risk assessment and safety planning for individuals and families at risk to themselves or others.

• Offer mental health system navigation, advocacy, and referrals to community mental health and addiction services for ongoing or specialized care.

• Collaborate with Case Managers and the Health and Wellness team to integrate clinical insights into family case plans and support continuity of care.

• Facilitate psycho-educational groups on topics including trauma, stress, coping, emotional regulation, wellness, and substance use.

• Participate in interdisciplinary case consultations to support coordinated, holistic care.

• Facilitate staff learning sessions and contribute to reflective practice discussions to strengthen organizational capacity in trauma-informed care.

• Support the weekly collaborative case consultation process.

• Act as a champion for family wellbeing, modelling The Inn’s values of compassion, dignity, and inclusion.

This position description reflects the general duties of the role but is not intended to include all duties that may be inherent in the position. The Mental Health Clinician may be asked to perform other duties as required or assigned.

What You Bring to Our Mission

• Master’s degree in social work, or equivalency in a related field, and active registration/good standing with the Alberta College of Social Workers (or other professional discipline in Alberta).

• Current clinical professional liability insurance, as a clinician in your respective field.

• 2-5 years’ experience as a clinician with additional experience in adult addiction services.

• Experience working with vulnerable families (adults, youth, children) impacted by poverty, trauma, and homelessness.

• Experience working with diverse cultural groups, including Indigenous and newcomer families.

• Experienced practice with trauma-informed care, harm reduction principles, solution-focused and client-centered approaches.

• Experience with mental health assessments, individual, family and group counselling, and case planning.

• Specialized training in evidence-based therapies to address client mental health and substance use needs (e.g., cognitive behavioral therapy, dialectal behavior therapy, solution-focused therapy, etc.)

• Knowledge of evidence-based best practices in mental health services and addiction, substance use and family systems.

• Exceptional communication, advocacy, and rapport-building skills.

• Previous experience working in a shelter environment, and knowledge of a Housing First approach are strong assets.

• Valid First Aid/CPR (Level C) and Suicide Intervention certificates (6 months or less) are strong assets.

What We Offer
We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum

• Focus on health and wellbeing, including access to employer-paid extended health benefits, dental benefits, annual health spending account and employer-matched RRSP contributions

• Commitment to your mental well-being with free and confidential support through the Employee & Family Assistance Program

• Work-life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays

• Supportive and flexible work environment, with ongoing training and development opportunities

• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples

• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

• Potlucks, celebrations, employee engagement initiatives and plenty of fun

Our Commitment
Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal-opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age or veteran status, or any other non-merit-based or legally protected grounds.

Join Our Team
We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter at https://innfromthecold.org/careers/

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at HR@innfromthecold.org

before your interview.