The Job

The Houseperson plays an essential role in ensuring the hotel’s cleanliness, organization, and overall guest satisfaction. This position supports the housekeeping team by maintaining public areas, replenishing supplies, and responding promptly to guest requests. With an eye for detail and a commitment to excellence, the Houseperson helps create a welcoming, spotless environment that reflects the hotel’s highest standards of service and hospitality.

*This position is being posted to fill a current vacancy in our organization.*

What You'll Do

• Maintain cleanliness and presentation of all hotel lobbies, entrances, and exits, both inside and outside.
• Complete all duties on daily shift tasks sheets, initial name on completed tasks and provide reasons on sheet if the task could not be completed
• Properly communicate and pass on updates and other relevant information for the next houseperson shift before leaving
• Ensure all public washrooms, including those in the lower lobby, are cleaned, sanitized, and well-stocked throughout the day.
• Clean and polish all glass surfaces in public areas; maintain the Business Centre’s cleanliness, organization, and lighting.
• Vacuum and dust the Fitness Room; replenish towels and water, remove garbage, and ensure the area is guest-ready at all times.
• Vacuum carpets and dust walls, baseboards, and trim in guestroom corridors to maintain a clean, polished appearance.
• Inspect front and rear stairwells regularly for litter, spills, cobwebs, or dust; clean light fixtures and covers as needed.
• Re-stock housekeeping pantries with paper products, bottled water, and other supplies as required.
• Shampoo carpets and upholstery as requested, following proper cleaning procedures.
• Clean and dust the Front Desk area, back offices, and administrative spaces daily.
• Inspect and clean meeting rooms and public event spaces as needed.
• Assist with guestroom cleaning or refreshing as assigned.
• Support the Laundry department with washing, folding, or distribution of linens as required.
• Remove all garbage and recyclables from pantries, ensuring proper waste separation and disposal.
• Answer houseperson telephone promptly and professionally
• Provide assistance to the Front Desk team by delivering towels, cots, cribs, or other guest items as needed.

The above areas of responsibility are not all inclusive and may be amended from time to time.

Who We're Looking For

• Hardworking and reliable, with a strong sense of responsibility
• Detail-oriented and proactive in maintaining cleanliness and organization
• Team player who communicates effectively and supports colleagues
• Friendly and approachable, with a genuine desire to contribute to guest satisfaction
• Able to handle physical tasks efficiently and safely
• Flexible and adaptable, ready to assist where needed to keep operations running smoothly
• Ability to work 11pm - 7am shifts on Sunday & Monday nights, and 3pm - 11pm on Tuesday & Wednesday Nights

Why Join Us?

• Earn $20.50/hour during overnight shifts and $20.00/hour during afternoon shifts.
• Belong to a supportive team that values your skills, dedication, and growth.
• Advance your career through hands-on experience and clear development opportunities.
• Be part of a reputable hotel known for delivering exceptional guest service and quality.
• Enjoy job stability, competitive benefits, and flexible scheduling that supports work-life balance.
• Create meaningful, memorable experiences for guests from all over the world.

At Delta Hotels by Marriott Kingston Waterfront, your work matters — every day you’ll contribute to a team committed to excellence and making every guest’s stay extraordinary. Join us and be part of something special.

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Delta Hotels by Marriott Kingston Waterfront property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more!

We are committed to contribute to a systemic change in equity, diversity, and inclusion. Diamond Hotels is proud to be an equal opportunity employer. We commit to identify, prevent, and eliminate discrimination and harassment in all its forms with respect to race, color, ancestry, place of origin, physical or mental disability, sex, gender identity or expression, sexual orientation, age, religion, political belief, marital status, or family status of that person or that group or class of persons.

We are further committed to compliance with all fair employment practices relating to citizenship and immigration status. In recruiting for our team, we want to know more about the collective sum of your experiences, knowledge, innovation, self-expression, and talent that you invest in your work. We encourage members of designated groups and Indigenous Peoples to self-identify and apply.

We will also make accommodation available to job applicants with disabilities in the recruitment process. During this process, if an applicant requests accommodation, please contact Human Resources at 613-650-5420 and we will consult with the applicant and arrange for a suitable accommodation that takes into account the applicant’s accessibility needs.

Job Type: Part-time

Pay: $20.00-$20.50 per hour

Benefits:

• Company events
• Discounted or free food

Work Location: In person