St. Michael's Hospital, Department of Family & Community Medicine operates a progressive, community-based, Academic Family Health Team. We currently offer clinics at 5 locations within the St. Michael's Hospital catchment area. Our vision of seamless patient-centered care continues as we grow, thrive, and partner within our community.

We are currently recruiting for a results-oriented individual who will demonstrate a leadership style that is visionary, creative, and collaborative to fill the role of Clinical Leader/Manager. In this pivotal role, you will draw upon your team-building and change management skills to lead a multi-disciplinary team in advancing patient care initiatives.

You will be ultimately responsible for the seamless integration of new models of patient care delivery while ensuring that roles, responsibilities, and functions continue to evolve to meet changing corporate needs. You will be accountable for the quality of patient care, utilization of resources, professional practice, and an academic focus, and for developing innovative, team-based approaches to the day-to-day management of the area and to the delivery of service. Additionally, you will provide contemporary leadership and direction for multi-disciplinary teams in advancing evidence-based practices in Primary Care. While the main focus of this position is at the operational management level, the Clinical Leader/Manager will also participate actively in program-specific and hospital-wide initiatives through committee and task force membership, hospital planning and management forums, as well as work collaboratively with community partners on various initiatives and projects.

DUTIES & RESPONSIBILITIES:

• Manage human resource relations and liaise with applicable labor relations representatives.
• Responsible for the clinical leadership and management of the primary health care clinics and inter-professional teams.
• Oversee strategic program development aligned with the Family Health Team Strategic Plan.
• Draw upon team-building and change management skills to advance clinical practice in the department, particularly in the areas of women’s and children’s health, diabetes, adult health, chronic disease management, and care of the marginalized.
• Responsible for ensuring that roles, responsibilities, functions, and care delivery models continue to evolve to meet changing patient/family, departmental, and corporate needs.
• Demonstrate and ensure a patient, family, and community-focused approach to care. In particular, ensure that the needs of our marginalized populations are considered and that all of our patients are cared for with respect and dignity.
• Participate in and lead quality improvement, academic, and research initiatives in focus areas, and contribute to departmental development of quality improvement, academic contributions, and research. This includes monitoring key performance metrics and leading and/or supporting the development of action plans to address barriers to success.
• In collaboration with the Executive Director and the budget manager, you will be responsible for the budget planning and fiscal management of resources within your services.
• Participate actively in program-specific and hospital-wide initiatives through committee and task force membership, hospital planning and management forums.
• Lead Equity, Diversity, and Inclusion (EDI) initiatives
• Support program reporting accountabilities to Ontario Health and applicable grant/donors.
• Represent the Family Health Team (FHT) and Unity Health Toronto at Ontario Health Team community tables.

QUALIFICATIONS:

• Completion of a Master’s Degree in Nursing, or a recognized Regulated Health Discipline (e.g., Social Work, Speech Pathology, Physiotherapy) required.
• Minimum 5 years current health care experience in an inter-professional environment.
• Leadership experience in a team-based primary care setting.
• Strong teaching skills would be an asset.
• Demonstrated excellent leadership skills.
• Evidence of prior EDI training.
• Excellent organizational skills.
• Demonstrated knowledge and skill in critical thinking.
• Demonstrated advanced computer skills and experience in leading quality improvement initiatives.
• Excellent proven complex decision & problem-solving skills.
• Demonstrated success in leadership of multidisciplinary teams.
• Current CPR or BCLS certificate.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

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