Boshart Industries is based in Milverton, Ontario, (which is located 40 minutes West of Kitchener) with an impressive legacy of over 70 years as a Master Distributor in the plumbing and water well industry as well as a complimentary secondary business in Manufacturing. Our unwavering dedication lies in cultivating excellence among our employees. We achieve this by fostering a secure, enjoyable, and inclusive work environment, where achievements, milestones, and successes are regularly recognized and celebrated.

Learn more about Boshart Industries. Click the link below

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JOB SUMMARY:

The Regional Account Specialist will play a key role in driving growth and strengthening customer relationships across Ontario, Quebec, and Maritime regions. This position is responsible for managing small and medium-sized accounts, while supporting Outside Sales with larger strategic opportunities. The ideal candidate is a motivated professional with strong organizational skills, a passion for customer service, and the ability to balance account management with proactive business development.

MAJOR RESPONSIBILITIES:

Duties include, but are not limited to, as follows:

Account Management:

• Manage a portfolio of small and medium-sized accounts.
• Utilize CRM (Customer Relationship Management) to build and maintain a strong sales pipeline.
• Develop and execute prospecting strategies to open new accounts and expand market share with current customers.

Sales Support and Strategy:

• Assist the Director and District Manager in analytics, trend analysis, pricing, and pitch development for larger customers within Ontario, Quebec, and Maritime regions.
• Collaborate with the Inside Sales team to deliver top-tier customer service and value.
• Use the BUILD Partnership Process to foster strong long-term customer relationships.

Event Coordination and Customer Engagement:

• Assist the Outside Sales team with coordinating customer events and trade shows.

• Engage with customers to understand their needs and provide tailored solutions.

Work in compliance with the Occupational Health and Safety Act, WHMIS, applicable legislation, regulations, statutes, and departmental policies/procedures/practices and operational guidelines.

Perform other related duties, as assigned, that are in accordance with job responsibilities and/or necessary departmental or corporate objectives.

CORE COMPETENCIES:

Behavioral Competencies:

• Accurately and ethically manages information, ensuring regulatory compliance and organizational security.

• Builds and maintains relationships while managing tasks to meet deadlines.

• Proactively identifies issues and develops innovative solutions.

• Fosters a supportive environment through teamwork, respect, and communication.

• Takes personal responsibility and strives for continuous improvement.

• Maintains a positive outlook and embraces innovation.

• Ensures safety by working carefully to prevent injuries to self or others.

MINIMUM QUALIFICATIONS

Prerequisites:

• 5 years or more of sales experience

• Basic understanding of the Plumbing / Water Well Market

• Knowledge and understanding of office requirements and computer skills to be able to perform each essential job requirement.

• Bilingualism in French and English is preferred but not a requirement

Working Conditions and physical demands:

Physical Environment: Work is usually performed in a climate-controlled, indoor environment which is clean, well-lit, and quiet.

Physical Effort: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting: Prolonged periods of sitting at a desk are common, often while working on a computer.
• Repetitive Movements: Frequent use of hands for typing, mouse control, and handling documents.
• Visual Acuity: Good vision is necessary for detailed work on computer screens and reading documents.
• Lifting: Occasionally lifting and moving office supplies or equipment, typically weighing up to 20 pounds.
• Walking and Standing: Some walking and standing may be required, such as moving between different areas of the office or attending meetings.
• Fine Motor Skills: Precision in handling small tools and other office supplies.

Boshart Industries is an equal opportunity employer and value diversity at our company. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We are committed to making our interview process fully accessible for people of all abilities. Accommodations will be provided upon request, to support candidates’ participation in all aspects of the recruitment process. If you require an accommodation for the recruitment/interview process, please let us know to ensure that the appropriate accommodations are in place.