Service Manager

Mercedes-Benz Kitchener-Waterloo – Kitchener, ON
Proud member of Pinnacle Automotive

Overview
At Mercedes-Benz Kitchener-Waterloo, we believe excellence begins with integrity, teamwork, and pride in the craft. As proud part of Pinnacle Automotive group, we offer more than a workplace—we offer a community built on trust, support, and shared success.

We’re looking for a Service Manager who leads with integrity, builds strong relationships, and inspires their team to deliver consistently exceptional results.

What You’ll Do

• Guide and support the Service team in delivering a premium customer experience
• Oversee daily service operations while monitoring key performance indicators
• Collaborate across departments to maintain a smooth and efficient workflow
• Focus on team development, guest satisfaction, and operational excellence

What You Bring

• Proven leadership in an automotive service setting
• Clear communication, strong organizational skills, and sound decision-making
• A dedication to quality service and a passion for team success

Our Commitment to Inclusion
Mercedes-Benz Kitchener-Waterloo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation during any stage of the recruitment process, please let us know — we will work with you to meet your needs.

Apply today!
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