About the role
ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.
ABOUT REGULATORY SERVICES
Regulatory Services Division ensures the integrity of the gaming, liquor, and cannabis industries in Alberta. Through a mix of business improvements, detailed audit, compliance support and diligent investigation we are able to deliver on our promise to protect the Albertans we serve!
ABOUT THE POSITION
Licensing Specialist
Job Req: 925
Location: Red Deer Office
Division/Branch: Regulatory Services / Compliance
Classification: Administrative Support 5
Status: Permanent - FT
Salary: $54,110.52 - $66,539.34
Reports to: Brett Harrison
Closing Date: October 3, 2025
JOB SUMMARY
Reporting to the Manager, Inspections, this position provides administrative support for gaming, liquor, and cannabis by processing liquor and cannabis applications, providing data entry of investigations files and providing information and direction to applicants and the general public.
As this role has initial contact for all inquiries received in the office, the ability to be professional, courteous, and polite are essential to the role.
To be successful in this role you will require strong organizational and time management skills to meet changing priorities and timelines with a focus on exceptional customer service. The ability to make decision independently, be an effective team player is also required for the role. A must have for the role is a high degree of accuracy and attention to detail, as well the ability to adapt well to change and fluctuating workload.
SKILLS & ABILITIES
- 4 years experience providing administrative support with processing application
- Experience with data entry
- Experience with Customer Service
- Proficiency in office technologies such as MS Office suite
- High school diploma
- Business Diploma would be an asset
NOTE:
- To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
- While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
- As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
- An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
- AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.
About AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) provides choices Albertan’s can trust in gaming and liquor that generate benefits for all Albertans. We are driven to provide industry leading options to our customers in a socially responsible manner that benefits all Albertans.
Our core business functions are liquor, gaming, compliance and social responsibility as established through the Gaming, Liquor and Cannabis Act, the Gaming, Liquor and Cannabis Regulation, and the Criminal Code of Canada.
We are focused on ensuring gaming and liquor activities in Alberta are conducted honestly, openly and with integrity, and that we are able to maximize the economic benefits these activities provide to all Albertans.
The AGLC is a forward focused organization. We strive to deliver our services to Albertans efficiently and effectively and are always interested in having the best people join us. From computer techs, to inspectors, licensing agents, financial experts and more our workforce is diverse, talented and results oriented.
If we sound like an organization that you’d like to work with check out our career listings for current opportunities.
About the role
ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.
ABOUT REGULATORY SERVICES
Regulatory Services Division ensures the integrity of the gaming, liquor, and cannabis industries in Alberta. Through a mix of business improvements, detailed audit, compliance support and diligent investigation we are able to deliver on our promise to protect the Albertans we serve!
ABOUT THE POSITION
Licensing Specialist
Job Req: 925
Location: Red Deer Office
Division/Branch: Regulatory Services / Compliance
Classification: Administrative Support 5
Status: Permanent - FT
Salary: $54,110.52 - $66,539.34
Reports to: Brett Harrison
Closing Date: October 3, 2025
JOB SUMMARY
Reporting to the Manager, Inspections, this position provides administrative support for gaming, liquor, and cannabis by processing liquor and cannabis applications, providing data entry of investigations files and providing information and direction to applicants and the general public.
As this role has initial contact for all inquiries received in the office, the ability to be professional, courteous, and polite are essential to the role.
To be successful in this role you will require strong organizational and time management skills to meet changing priorities and timelines with a focus on exceptional customer service. The ability to make decision independently, be an effective team player is also required for the role. A must have for the role is a high degree of accuracy and attention to detail, as well the ability to adapt well to change and fluctuating workload.
SKILLS & ABILITIES
- 4 years experience providing administrative support with processing application
- Experience with data entry
- Experience with Customer Service
- Proficiency in office technologies such as MS Office suite
- High school diploma
- Business Diploma would be an asset
NOTE:
- To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
- While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
- As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
- An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
- AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.
About AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) provides choices Albertan’s can trust in gaming and liquor that generate benefits for all Albertans. We are driven to provide industry leading options to our customers in a socially responsible manner that benefits all Albertans.
Our core business functions are liquor, gaming, compliance and social responsibility as established through the Gaming, Liquor and Cannabis Act, the Gaming, Liquor and Cannabis Regulation, and the Criminal Code of Canada.
We are focused on ensuring gaming and liquor activities in Alberta are conducted honestly, openly and with integrity, and that we are able to maximize the economic benefits these activities provide to all Albertans.
The AGLC is a forward focused organization. We strive to deliver our services to Albertans efficiently and effectively and are always interested in having the best people join us. From computer techs, to inspectors, licensing agents, financial experts and more our workforce is diverse, talented and results oriented.
If we sound like an organization that you’d like to work with check out our career listings for current opportunities.