Associate Director, Housing Admissions and Occupancy
About the role
Union/Affiliation:
Administrative and Professional Staff (APSA)
Pay range:
$99,865 to $119,148 annually
SFU Department Descr:
Residence and Housing
Position Grade:
12
of openings:
1
Biweekly Hours:
72
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Residence and Housing is an integral part of SFU’s academic and educational programs and services. The unit supports the academic mission of SFU and Student Services by:
- Creating purposeful and intentional communities that emphasize academic support, success, and leadership development through programs and services.
- Providing market priced living and learning environments that are safe, clean, sustainable, attractive, well maintained, comfortable, and welcoming.
- Ensuring financial stability, service viability, and effective management and administration of the operations.
- Providing updated technology and data driven services that meet the needs of housing and residence students and users in a responsive, timely, courteous, efficient, and effective manner.
- Fostering professional relationships with on and off campus partners to enhance services to students and guests.
- Ensuring ongoing assessment of programs, services, and practices that are dedicated to an ethos of continuous improvement.
- Arranging ongoing training and development for staff to ensure they are knowledgeable about best practices in the housing and residence life field; and able to properly contribute to the student affairs profession and SFU community.
About the Role
The Associate Director, Housing Admissions and Occupancy (AD) provides leadership for the overall operations of occupancy management for students and guests. The AD is responsible for the processes, policies, and systems in support of a complex student housing admissions process including applications, offers, billing, assignments, contract administration, information management systems, marketing and communications (website, printed marketing materials and communications), and data analysis. The AD provides leadership for the year-round short stay and for the summer guest accommodations, including processes, systems, and policies. Reporting to the Director, Residence and Housing, the AD is an integral member of the senior management team, providing strategic direction and leadership to meet the goals of the unit and may function as the Director in their absence.
This short-term, temporary, opportunity requires the incumbent to hold excellent knowledge and a high level of proficiency in the use of current housing management software system, database systems, and enterprise level financial systems. They will also need to possess current and excellent knowledge of on-campus housing and community development theories and practices with demonstrated ability to align departmental goals with institutional recruitment and retention priorities.
Full
About Simon Fraser University
As Canada’s engaged university, SFU works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to today’s problems. With campuses in British Columbia’s three largest cities – Vancouver, Burnaby and Surrey – SFU has eight faculties that deliver 193 undergraduate degree programs and 127 graduate degree programs to more than 35,000 students. The university now boasts more than 160,000 alumni residing in 143 countries.
Associate Director, Housing Admissions and Occupancy
About the role
Union/Affiliation:
Administrative and Professional Staff (APSA)
Pay range:
$99,865 to $119,148 annually
SFU Department Descr:
Residence and Housing
Position Grade:
12
of openings:
1
Biweekly Hours:
72
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Residence and Housing is an integral part of SFU’s academic and educational programs and services. The unit supports the academic mission of SFU and Student Services by:
- Creating purposeful and intentional communities that emphasize academic support, success, and leadership development through programs and services.
- Providing market priced living and learning environments that are safe, clean, sustainable, attractive, well maintained, comfortable, and welcoming.
- Ensuring financial stability, service viability, and effective management and administration of the operations.
- Providing updated technology and data driven services that meet the needs of housing and residence students and users in a responsive, timely, courteous, efficient, and effective manner.
- Fostering professional relationships with on and off campus partners to enhance services to students and guests.
- Ensuring ongoing assessment of programs, services, and practices that are dedicated to an ethos of continuous improvement.
- Arranging ongoing training and development for staff to ensure they are knowledgeable about best practices in the housing and residence life field; and able to properly contribute to the student affairs profession and SFU community.
About the Role
The Associate Director, Housing Admissions and Occupancy (AD) provides leadership for the overall operations of occupancy management for students and guests. The AD is responsible for the processes, policies, and systems in support of a complex student housing admissions process including applications, offers, billing, assignments, contract administration, information management systems, marketing and communications (website, printed marketing materials and communications), and data analysis. The AD provides leadership for the year-round short stay and for the summer guest accommodations, including processes, systems, and policies. Reporting to the Director, Residence and Housing, the AD is an integral member of the senior management team, providing strategic direction and leadership to meet the goals of the unit and may function as the Director in their absence.
This short-term, temporary, opportunity requires the incumbent to hold excellent knowledge and a high level of proficiency in the use of current housing management software system, database systems, and enterprise level financial systems. They will also need to possess current and excellent knowledge of on-campus housing and community development theories and practices with demonstrated ability to align departmental goals with institutional recruitment and retention priorities.
Full
About Simon Fraser University
As Canada’s engaged university, SFU works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to today’s problems. With campuses in British Columbia’s three largest cities – Vancouver, Burnaby and Surrey – SFU has eight faculties that deliver 193 undergraduate degree programs and 127 graduate degree programs to more than 35,000 students. The university now boasts more than 160,000 alumni residing in 143 countries.