Manager, Program Delivery
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Manager, Program Delivery
Reference number: SHC25J-020116-000539
Selection process number: 25-NHW-OHB-EA-NCR-362578
Health Canada - Oral Health Branch
Ottawa (Ontario)
PM-05
$96,235 to $104,044
For further information on the organization, please visit Health Canada
Closing date: 14 October 2025 - 23:59, Pacific Time Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.
Apply online Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
Work environment
🦷 The Oral Health Branch (OHB) at Health Canada is looking to fill positions at the PM-05 (denturist) group and level with various tenures to deepen Health Canada's oral health delivery expertise. These individuals will join OHB's Oral Health Centre of Expertise to support the delivery of the Canadian Dental Care Plan (CDCP).
We offer a constantly changing, dynamic work environment. We are looking for individuals that enjoy the new challenges that building a new program can bring.
We are proud to be delivering one of the most significant additions to the social policy landscape in Canada in generations. Come put your oral health training and expertise to use for millions of Canadian residents who will benefit from the CDCP! Apply now!
EVERYONE IS WELCOME
Health Canada is dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.
Bring Your Whole Self To Work We encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.
Health Canada is committed to increasing representation of Black employees and other racialized groups, Indigenous People, women and persons with disabilities. We would like our workforce to be reflective of the population we serve.
Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.
Health Canada welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.
Intent of the process
📌Although the immediate objective of this job opportunity notice is to staff the position on a term (specified end date) basis, a pool of qualified candidates (fully or partially assessed) may be established and may be used to staff similar positions, with various linguistic profiles as outlined in the “Language Requirements” section.
This process may be used to meet staffing needs of varying durations (acting appointments, assignments, deployments, indeterminate or term positions, secondments), with different security requirements and employment conditions within Health Canada.
Positions to be filled: 1
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
🎓 Education
- Diploma from a college program in denturism.
Degree equivalency
📜Occupational Certificate
- Valid unrestricted license to practice denturism in a Canadian province or territory. The incumbent must also be a registrant in good standing in all regulatory jurisdictions where they hold a license to practice.
💼 Experience
- Recent* experience in design, construction, repair, alteration, reline, rebase, ordering and fitting of dentures, including implant-supported dentures.
- Experience working in collaboration with other healthcare professionals to optimize patient treatment and improve health outcomes.
- Experience practicing within legal requirements and expected professional behaviour.
- Experience analysing, evaluating and interpreting oral health literature and research.
- Experience in interpreting clinical files.
- Recent experience is defined as experience within the past three (3) years
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English Essential, Bilingual Imperative BBB/BBB or Bilingual Imperative CBC/CBC
Information on language requirements
📖 Knowledge
- Knowledge of the principles in gathering relevant medical history and assessment of oral conditions.
- Knowledge of best practices in assessment of arches missing some or all teeth and construction of of removable dentures.
- Knowledge of current oral health system in Canada.
📝Abilities
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.
- Ability to work in a team of diverse oral health professionals.
- Ability to verify, analyse and synthesize information and make recommendations.
🌟 Personnal Suitability
- Respect of Diversity
- Effective Interpersonal Relations
- Reliability
- Initiative
- Judgement
The following may be applied / assessed at a later date (may be needed for the job)
💼Asset Experience
- Experience in laboratory-based research on the domain of oral health
❗Operational Requirements
- Willing and able to work flexible hours on short notice.
- Willing and able to work overtime, including evenings and weekends.
- Willing and able to travel to meetings/events off-site, including out-of-province, after-hours.
Conditions of employment
Reliability Status security clearance
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
VERY IMPORTANT NOTE
It is the responsibility of the candidate to clearly outline how they meet each of the screening criteria (i.e. 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, 𝗯𝗼𝘁𝗵 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗮𝗻𝗱 𝗔𝘀𝘀𝗲𝘁𝘀). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. Please see the following example of a screened out vs. screened in response.
____________________________________________________________________________
Example Criterion: Experience using various computer software.
❌ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗢𝗨𝗧: Yes, I have experience using the Microsoft Suite. See my resume.
✅ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗜𝗡: I have over 14 years of experience working with MS Office Suite software: Outlook, Word, Power Point, and Excel. During my college education as a Legal Administrative Assistant it was imperative that I maintain over an 80% average in all MS Office programs, and I maintained over a 95% average in all programs.
During my work experience as a Position A, Position B, and Position C, I used MS Word daily to draft various documents, letters, and memos to staff members and clientele. I used MS Excel daily to update all product orders to clients within the industry, and maintained an accurate parts inventory. In Position C at Company X, I used Excel create a budget spreadsheet, track expenses and create monthly summary reports and graphs. In all the previously listed positions, I used MS Outlook daily to write emails, and send documents to staff members, clientele, and taxpayers in addition to the calendar function to schedule internal and external meetings, organizing my tasks, etc.
As a Position D with Company Y, I use MS word to create posters, flyers, questionnaires, and invitations to clientele and team members. I use MS Excel to create and maintain an accurate accounting system for accounts payables, receivables, incomes, and expenses.
❗Written answers throughout the application process will be used to assess the ability to communicate effectively in writing.
____________________________________________________________________________
HOW WE WILL COMMUNICATE WITH YOU?
✉ Acknowledgment of receipt of applications will not be sent.
✉ Emails will be used for all communications, including invitations for assessment, so it is important to keep your information up-to-date and provide a valid email address. Make sure your email system accepts emails from unknown users. If you do not respond to our communications, we will interpret it as your withdrawal from the process.
- ► WHAT HAPPENS NEXT?
✔ Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.
✔ An exam, an interview and a reference check may be administered.
✔ At the time of assessment, confirmation of current/previous employment and/or references will be required.
✔ Please note that asset qualifications, top-down and/or random selection may be used at any stage of the assessment process to identify which applications will be given further consideration.
✔ Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
✔ Information on accommodation for persons with disabilities: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-testing-accommodation-measures.html
✔ If you require any technical aid or accessibility requests, please inform us so measures can be determined to facilitate your full participation in the process. All information received will be kept confidential.
✔ All information collected during the selection process, from the time of application to the end of the process, can be used to evaluate candidates.
✔ At the time of assessment, proof of Education will be required. A security clearance check will also be administered following the assessment process.
Thank you for taking the time to consider this opportunity.
📧 Contact Us Help us help you! Please indicate the process number 25-NHW-OHB-EA-NCR-362578 in the SUBJECT LINE of your email so we can provide you with accurate, fast information.
Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted. Contact information
Annabelle Haineault-Plante - Human Resources Advisor annabelle.haineault-plante@hc-sc.gc.ca
Apply online
About Parks Canada
Parks Canada is an agency of the Government of Canada run by a chief executive who answers to the Minister of the Environment and Climate Change. Parks Canada is mandated to "protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation, and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations". Parks Canada manages 48 National Parks, three National Marine Conservation Areas, 171 National Historic Sites, one National Urban Park, and one National Landmark. The agency also administers lands and waters set aside as potential national parklands, including eight National Park Reserves and one National Marine Conservation Area Reserve. More than 450,000 km2 (170,000 sq mi) of lands and waters in national parks and national marine conservation areas has been set aside for such purposes. Parks Canada Agency cooperatively manages a large majority of their protected areas and heritage sites with Indigenous partners. The Canadian Register of Historic Places is supported and managed by Parks Canada, in collaboration with provincial and territorial governments and other federal bodies. The agency is also the working arm of the national Historic Sites and Monuments Board, which recommends National Historic Sites, Events, and Persons.
Manager, Program Delivery
About the role
Share this page
- LinkedIn®
No endorsement of any products or services is expressed or implied.
Share this page
Manager, Program Delivery
Reference number: SHC25J-020116-000539
Selection process number: 25-NHW-OHB-EA-NCR-362578
Health Canada - Oral Health Branch
Ottawa (Ontario)
PM-05
$96,235 to $104,044
For further information on the organization, please visit Health Canada
Closing date: 14 October 2025 - 23:59, Pacific Time Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.
Apply online Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
Work environment
🦷 The Oral Health Branch (OHB) at Health Canada is looking to fill positions at the PM-05 (denturist) group and level with various tenures to deepen Health Canada's oral health delivery expertise. These individuals will join OHB's Oral Health Centre of Expertise to support the delivery of the Canadian Dental Care Plan (CDCP).
We offer a constantly changing, dynamic work environment. We are looking for individuals that enjoy the new challenges that building a new program can bring.
We are proud to be delivering one of the most significant additions to the social policy landscape in Canada in generations. Come put your oral health training and expertise to use for millions of Canadian residents who will benefit from the CDCP! Apply now!
EVERYONE IS WELCOME
Health Canada is dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.
Bring Your Whole Self To Work We encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.
Health Canada is committed to increasing representation of Black employees and other racialized groups, Indigenous People, women and persons with disabilities. We would like our workforce to be reflective of the population we serve.
Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.
Health Canada welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.
Intent of the process
📌Although the immediate objective of this job opportunity notice is to staff the position on a term (specified end date) basis, a pool of qualified candidates (fully or partially assessed) may be established and may be used to staff similar positions, with various linguistic profiles as outlined in the “Language Requirements” section.
This process may be used to meet staffing needs of varying durations (acting appointments, assignments, deployments, indeterminate or term positions, secondments), with different security requirements and employment conditions within Health Canada.
Positions to be filled: 1
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
🎓 Education
- Diploma from a college program in denturism.
Degree equivalency
📜Occupational Certificate
- Valid unrestricted license to practice denturism in a Canadian province or territory. The incumbent must also be a registrant in good standing in all regulatory jurisdictions where they hold a license to practice.
💼 Experience
- Recent* experience in design, construction, repair, alteration, reline, rebase, ordering and fitting of dentures, including implant-supported dentures.
- Experience working in collaboration with other healthcare professionals to optimize patient treatment and improve health outcomes.
- Experience practicing within legal requirements and expected professional behaviour.
- Experience analysing, evaluating and interpreting oral health literature and research.
- Experience in interpreting clinical files.
- Recent experience is defined as experience within the past three (3) years
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English Essential, Bilingual Imperative BBB/BBB or Bilingual Imperative CBC/CBC
Information on language requirements
📖 Knowledge
- Knowledge of the principles in gathering relevant medical history and assessment of oral conditions.
- Knowledge of best practices in assessment of arches missing some or all teeth and construction of of removable dentures.
- Knowledge of current oral health system in Canada.
📝Abilities
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.
- Ability to work in a team of diverse oral health professionals.
- Ability to verify, analyse and synthesize information and make recommendations.
🌟 Personnal Suitability
- Respect of Diversity
- Effective Interpersonal Relations
- Reliability
- Initiative
- Judgement
The following may be applied / assessed at a later date (may be needed for the job)
💼Asset Experience
- Experience in laboratory-based research on the domain of oral health
❗Operational Requirements
- Willing and able to work flexible hours on short notice.
- Willing and able to work overtime, including evenings and weekends.
- Willing and able to travel to meetings/events off-site, including out-of-province, after-hours.
Conditions of employment
Reliability Status security clearance
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
VERY IMPORTANT NOTE
It is the responsibility of the candidate to clearly outline how they meet each of the screening criteria (i.e. 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, 𝗯𝗼𝘁𝗵 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗮𝗻𝗱 𝗔𝘀𝘀𝗲𝘁𝘀). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. Please see the following example of a screened out vs. screened in response.
____________________________________________________________________________
Example Criterion: Experience using various computer software.
❌ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗢𝗨𝗧: Yes, I have experience using the Microsoft Suite. See my resume.
✅ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗜𝗡: I have over 14 years of experience working with MS Office Suite software: Outlook, Word, Power Point, and Excel. During my college education as a Legal Administrative Assistant it was imperative that I maintain over an 80% average in all MS Office programs, and I maintained over a 95% average in all programs.
During my work experience as a Position A, Position B, and Position C, I used MS Word daily to draft various documents, letters, and memos to staff members and clientele. I used MS Excel daily to update all product orders to clients within the industry, and maintained an accurate parts inventory. In Position C at Company X, I used Excel create a budget spreadsheet, track expenses and create monthly summary reports and graphs. In all the previously listed positions, I used MS Outlook daily to write emails, and send documents to staff members, clientele, and taxpayers in addition to the calendar function to schedule internal and external meetings, organizing my tasks, etc.
As a Position D with Company Y, I use MS word to create posters, flyers, questionnaires, and invitations to clientele and team members. I use MS Excel to create and maintain an accurate accounting system for accounts payables, receivables, incomes, and expenses.
❗Written answers throughout the application process will be used to assess the ability to communicate effectively in writing.
____________________________________________________________________________
HOW WE WILL COMMUNICATE WITH YOU?
✉ Acknowledgment of receipt of applications will not be sent.
✉ Emails will be used for all communications, including invitations for assessment, so it is important to keep your information up-to-date and provide a valid email address. Make sure your email system accepts emails from unknown users. If you do not respond to our communications, we will interpret it as your withdrawal from the process.
- ► WHAT HAPPENS NEXT?
✔ Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.
✔ An exam, an interview and a reference check may be administered.
✔ At the time of assessment, confirmation of current/previous employment and/or references will be required.
✔ Please note that asset qualifications, top-down and/or random selection may be used at any stage of the assessment process to identify which applications will be given further consideration.
✔ Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
✔ Information on accommodation for persons with disabilities: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-testing-accommodation-measures.html
✔ If you require any technical aid or accessibility requests, please inform us so measures can be determined to facilitate your full participation in the process. All information received will be kept confidential.
✔ All information collected during the selection process, from the time of application to the end of the process, can be used to evaluate candidates.
✔ At the time of assessment, proof of Education will be required. A security clearance check will also be administered following the assessment process.
Thank you for taking the time to consider this opportunity.
📧 Contact Us Help us help you! Please indicate the process number 25-NHW-OHB-EA-NCR-362578 in the SUBJECT LINE of your email so we can provide you with accurate, fast information.
Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted. Contact information
Annabelle Haineault-Plante - Human Resources Advisor annabelle.haineault-plante@hc-sc.gc.ca
Apply online
About Parks Canada
Parks Canada is an agency of the Government of Canada run by a chief executive who answers to the Minister of the Environment and Climate Change. Parks Canada is mandated to "protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation, and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations". Parks Canada manages 48 National Parks, three National Marine Conservation Areas, 171 National Historic Sites, one National Urban Park, and one National Landmark. The agency also administers lands and waters set aside as potential national parklands, including eight National Park Reserves and one National Marine Conservation Area Reserve. More than 450,000 km2 (170,000 sq mi) of lands and waters in national parks and national marine conservation areas has been set aside for such purposes. Parks Canada Agency cooperatively manages a large majority of their protected areas and heritage sites with Indigenous partners. The Canadian Register of Historic Places is supported and managed by Parks Canada, in collaboration with provincial and territorial governments and other federal bodies. The agency is also the working arm of the national Historic Sites and Monuments Board, which recommends National Historic Sites, Events, and Persons.