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Greater Toronto Airports Authority logo

Associate Director, Concessions & Partnership Development

Hybrid
Toronto, ON
Senior Level
Full-Time

Top Benefits

Flexible retirement program with employer matching
Voluntary savings options: RRSP, TFSA, Non-Registered Savings Plans
Flexible hybrid work environment

About the role

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

  • An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
  • Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
  • A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Director, Concessions and Partnership Development and Experience, the Associate Director, Concessions and Partnership Development is responsible for driving growth through new business development across concessions, strategic partnerships, and advertising.

In this role, you will lead the identification, development, and execution of new commercial opportunities, including Expressions of Interest (EOIs), competitive processes, and partner programs. You will position Toronto Pearson as a premier investment destination, build strong relationships with global brands and partners, and collaborate closely with internal stakeholders to maximize the long‑term value of the airport’s commercial assets.

As an Associate Director, Concessions and Partnership Development, you will:

  • Lead new business development initiatives across concessions, advertising, and strategic partnerships to grow non‑aeronautical revenue and deliver to sales and revenue growth targets.
  • Identify, assess, and advance new commercial opportunities through market analysis, industry trends, and innovative strategies.
  • Plan and execute EOIs, proposals, and commercial programs, including partner attraction, evaluation, selection, and onboarding.
  • Negotiate complex, multi‑year, multi‑million‑dollar commercial agreements with senior executives and global brands.
  • Oversee and manage key major partnerships and advertising relationships, driving performance and long‑term value.
  • Develop financial models, forecasts, term sheets, and business cases to support decision‑making and deal viability.
  • Work closely and collaboratively with internal stakeholders across operations, partner experience, marketing, finance, construction to build commercial growth strategies are executable and ensure commercial terms translate to operational delivery by the Operations function.
  • Collaborate with marketing, experience, finance, legal, and operations teams to create compelling commercial and partnership assets.
  • Lead and develop high‑performing teams, fostering collaboration, accountability, and continuous improvement.

This is the role for you, if you have:

  • 7+ years of progressive experience in concessions, partnerships, advertising, or partner-program development.
  • 7+ years of people leadership experience, managing teams or cross‑functional resources.
  • Post-Secondary diploma or degree in Business Management, Marketing, Advertising and/or equivalent education and work experience.
  • Demonstrated success developing and executing commercial growth strategies in complex environments.
  • Strong financial acumen, with experience in modeling, forecasting, and P&L management.
  • Proven negotiation and relationship‑management skills with senior‑level partners and stakeholders.
  • Experience working in a customer‑centric environment, balancing commercial performance with experience outcomes.
  • Excellent communication, presentation, and influencing skills.
  • Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

About Greater Toronto Airports Authority

Airlines and Aviation
1001-5000

The GTAA manages and operates Toronto Pearson International Airport, the largest airport in Canada. We employ approximately 1,400 people directly and thousands more work within the airport community. Pre-COVID-19, more than 400,000 flights passed through the airport, taking with them 50 million passengers. Working as a team, we are creating the airport of the future, offering a safe and healthy experience for everyone at Toronto Pearson.

La GTAA gère et exploite l’aéroport international Pearson de Toronto, le plus grand aéroport au Canada. Nous employons directement plus de 1 350 personnes, et des milliers de plus travaillent dans la communauté de l’aéroport. Avant la pandémie de COVID19, plus de 400 000 vols, avec plus de 50 millions de passagers à leur bord, passaient par l’aéroport. En tant qu’équipe, nous nous efforçons de créer l’aéroport de demain en offrant un environnement sain et sûr à tous ceux qui fréquentent Toronto Pearson.

Email/Courriel: customer_service@gtaa.com

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