Customer Service Assistant Healthcare At Home Elk HaH - 19136
Top Benefits
About the role
"Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider."
Position Summary
Customer Service Assistant will function as a member of the Customer Service team to manage all referrals for home health and hospice from a variety of sources including: email, phone, fax, Ensocare, Careport, and other Referral Management Systems (RMS). The CS Assistant will review all referrals to assess basic eligibility for HH and Hospice and to ensure completeness. He/She will perform data entry of referral into the PHH at Home EMR, with oversight by licensed nursing personnel (LPN CS Specialist or CS Supervisor).
Qualifications
Education: High School Diploma or GED Required.
Required Experience/Skills Experience: Six months to one year relevant medical experience and/or training or a combination of both.
Required skills: General computer knowledge including Microsoft Office Products. Strong organizational skills. Excellent verbal and written communication skills. Exceptional interpersonal skills. Excellent telephone etiquette.
Preferred Experience/Skills Preferred Skills: Home health or hospice experience preferred
What We Offer
Professional Development
Supportive and Experienced Peers
Benefits
Medical, Dental, and Vision
Paid Time Off Travel reimbursement 25% discount on services at all Penn Highlands Healthcare facilities"
Not the right fit? Search for Customer Service Assistant Healthcare At Home Elk HaH - 19136 jobs in St. Marys, Ontario, Canada
About Penn Highlands Healthcare
Penn Highlands Healthcare is a health system in Pennsylvania that brings together the services of Penn Highlands Brookville, Penn Highlands Clearfield, Penn Highlands Connellsville, Penn Highlands DuBois, Penn Highlands Elk, Penn Highlands Huntingdon, Penn Highlands Mon Valley, Penn Highlands State College and Penn Highlands Tyrone. Its business continuum also includes two home care agencies, Penn Highlands Healthcare at Home; a full continuum of senior living services, Penn Highlands WRC Senior Services; two long-term care facilities, Penn Highlands Elk Pinecrest Manor and Penn Highlands Jefferson Manor; and a senior residential living facility, Elco Glen.
It provides its area's residents with access to the region's best hospitals, physicians, nursing home, home health agencies, medical supply companies and other affiliates who believe that healthcare should be managed by local board members who live and work in the communities they serve.
Each facility is the leading employer in its hometown and is rooted deeply in both the popular and economic culture of their communities. The vision is to be the integrated health system of choice through excellent quality, service and outcomes.
Many quality services are available in or near every community but additional advanced services may also be available at one of the affiliates. That's one of the greatest strengths of Penn Highlands Healthcare.
Similar Jobs
Customer Service Assistant Healthcare At Home Elk HaH - 19136
Top Benefits
About the role
"Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider."
Position Summary
Customer Service Assistant will function as a member of the Customer Service team to manage all referrals for home health and hospice from a variety of sources including: email, phone, fax, Ensocare, Careport, and other Referral Management Systems (RMS). The CS Assistant will review all referrals to assess basic eligibility for HH and Hospice and to ensure completeness. He/She will perform data entry of referral into the PHH at Home EMR, with oversight by licensed nursing personnel (LPN CS Specialist or CS Supervisor).
Qualifications
Education: High School Diploma or GED Required.
Required Experience/Skills Experience: Six months to one year relevant medical experience and/or training or a combination of both.
Required skills: General computer knowledge including Microsoft Office Products. Strong organizational skills. Excellent verbal and written communication skills. Exceptional interpersonal skills. Excellent telephone etiquette.
Preferred Experience/Skills Preferred Skills: Home health or hospice experience preferred
What We Offer
Professional Development
Supportive and Experienced Peers
Benefits
Medical, Dental, and Vision
Paid Time Off Travel reimbursement 25% discount on services at all Penn Highlands Healthcare facilities"
Not the right fit? Search for Customer Service Assistant Healthcare At Home Elk HaH - 19136 jobs in St. Marys, Ontario, Canada
About Penn Highlands Healthcare
Penn Highlands Healthcare is a health system in Pennsylvania that brings together the services of Penn Highlands Brookville, Penn Highlands Clearfield, Penn Highlands Connellsville, Penn Highlands DuBois, Penn Highlands Elk, Penn Highlands Huntingdon, Penn Highlands Mon Valley, Penn Highlands State College and Penn Highlands Tyrone. Its business continuum also includes two home care agencies, Penn Highlands Healthcare at Home; a full continuum of senior living services, Penn Highlands WRC Senior Services; two long-term care facilities, Penn Highlands Elk Pinecrest Manor and Penn Highlands Jefferson Manor; and a senior residential living facility, Elco Glen.
It provides its area's residents with access to the region's best hospitals, physicians, nursing home, home health agencies, medical supply companies and other affiliates who believe that healthcare should be managed by local board members who live and work in the communities they serve.
Each facility is the leading employer in its hometown and is rooted deeply in both the popular and economic culture of their communities. The vision is to be the integrated health system of choice through excellent quality, service and outcomes.
Many quality services are available in or near every community but additional advanced services may also be available at one of the affiliates. That's one of the greatest strengths of Penn Highlands Healthcare.