About the role
Job Description
What is the opportunity?
The Dealer Services Manager supports the commercial automotive finance business by managing an assigned portfolio of clients ensuring (i) credit facilities are in compliance with agreements and policies; (ii) bank systems reflect the terms as authorized; (iii) prompt response to requests from internal/external clients; (iv) identification of deteriorating risk situations and recommended course of action, and (v) syndication requirements are properly managed and documented.
What will you do?
- Develop and manage internal and external relationships with clients, business unit contacts and partners as they relate to commercial automotive portfolios.
- Daily credit line excess and exception management. Complete credit requests for any temporary/permanent increases and obtain risk approval.
- Covenant / reporting breach monitoring. Tracking and follow up for receipt of all compliance reporting from clients. Work together with partners to resolve any issues.
- Documentation and security management. Prepare legal agreements and security packages. Engage external counsel if required. Contact clients and partners to resolve out of order situations.
- Manage wholesale on-boarding and payout requests with other Financial Institutions.
- Portfolio reporting. Prepare monthly portfolio view of financial and operational trends by client, region and OEM. Confirm assigned portfolio is in compliance with approved terms.
What do you need to succeed?
Must have:
- Post secondary degree / diploma.
- Analytical and detail oriented with strong problem solving skills.
- Strong negotiation skills to create win-win scenarios.
- Excellent written and communications abilities, strong PC skills and an ability to prioritize work and manage competing demands.
Nice to have:
- Financial analysis skills and risk analysis aptitude for identifying inconsistencies and exposure.
- Automotive wholesale floorplan experience.
- Knowledge of automotive dealership / leasing company operations.
- Bilingual (English/French)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Automobile Financing
Additional Job Details
Address:
WATERPARK PLACE, 20 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-08
Application Deadline:
2025-10-23
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
About the role
Job Description
What is the opportunity?
The Dealer Services Manager supports the commercial automotive finance business by managing an assigned portfolio of clients ensuring (i) credit facilities are in compliance with agreements and policies; (ii) bank systems reflect the terms as authorized; (iii) prompt response to requests from internal/external clients; (iv) identification of deteriorating risk situations and recommended course of action, and (v) syndication requirements are properly managed and documented.
What will you do?
- Develop and manage internal and external relationships with clients, business unit contacts and partners as they relate to commercial automotive portfolios.
- Daily credit line excess and exception management. Complete credit requests for any temporary/permanent increases and obtain risk approval.
- Covenant / reporting breach monitoring. Tracking and follow up for receipt of all compliance reporting from clients. Work together with partners to resolve any issues.
- Documentation and security management. Prepare legal agreements and security packages. Engage external counsel if required. Contact clients and partners to resolve out of order situations.
- Manage wholesale on-boarding and payout requests with other Financial Institutions.
- Portfolio reporting. Prepare monthly portfolio view of financial and operational trends by client, region and OEM. Confirm assigned portfolio is in compliance with approved terms.
What do you need to succeed?
Must have:
- Post secondary degree / diploma.
- Analytical and detail oriented with strong problem solving skills.
- Strong negotiation skills to create win-win scenarios.
- Excellent written and communications abilities, strong PC skills and an ability to prioritize work and manage competing demands.
Nice to have:
- Financial analysis skills and risk analysis aptitude for identifying inconsistencies and exposure.
- Automotive wholesale floorplan experience.
- Knowledge of automotive dealership / leasing company operations.
- Bilingual (English/French)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Automobile Financing
Additional Job Details
Address:
WATERPARK PLACE, 20 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-08
Application Deadline:
2025-10-23
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.