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People, Tech & Process Spec

FedEx1 day ago
Mississauga, ON
Mid Level
full_time

About the role

  • Company: Federal Express Corporation Canada

  • Category: Professional

  • Employment Type: Full Time

  • Worker Sub-Type: Regular

  • Scheduled Weekly Hours:

  • Posting End Date:

  • Remote: No

  • Location: 5550 Explorer Drive, Mississauga, ON L4W 0C3, Canada

Description

This is an interview position.

GENERAL SUMMARY
Responsible for providing hands-on, in-depth support to Operations on current and future HR initiatives, with an emphasis in technology, in
support of business objectives. Provides on-site or virtual implementation, adoption, and sustainment support of HR technologies and
processes in multiple facilities and in multiple geographic areas across the operations network. Oversees implementation, progress, and
sustainment across locations by monitoring key metrics and ensuring compliance to established procedures and standards

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Acts as the primary point of contact/SME for assigned geographies to provide on-site and virtual support and communication of existing processes/technology systems.
  • Leads on-site and virtual implementation of new functionalities in supporting technology systems in assigned locations
  • This will include best practices and dedicated training presenter, facilitator, and producer in supporting and re-enforcing

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Minimum Education

  • Post Secondary:

High school diploma or GED required

Minimum Experience

Five (5) years experience required in professional administrative support or related area.

Other specific mandatory experience requirements:

Project Management experience/ skills

In the province of Quebec, must be bilingual (French and English)

Technical Skills Required:

  • Software skills, including use of Microsoft Office software and web-based applications
  • Knowledge of virtual communication and learning platforms, including WebEx Training, Microsoft Teams, Zoom, etc

Interpersonal Skill Requirements

  • Excellent interpersonal, communication (oral/written) and customer-service skills necessary to communicate with all levels of management, explain complex and/or confidential information
  • Advanced analytical and problem solving skills
  • Time management and organizational skills necessary to appropriately prioritize workload, meet deadlines and goals, and respond to day-today functional needs
  • Ability to act as a knowledge resource to other employees
  • Strong attention to detail.
  • Ability to work outside regular schedule to accommodate different times zones or on weekends and/or evenings when needed.
  • Ability to build collaborative working relationships

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Job ends on 09/01/2025.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

About FedEx

Freight and Package Transportation
10,000+

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.

Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.

Day one: 186 deliveries. Today: About 14.5 million.