UX Designer IV Location: Toronto, ON

Onsite Flexibility: Hybrid — 4 days in office

Contract Details Position Type: Contract Contract Duration: 6 months from start date (with potential for extension; conversion to permanent possible) Pay Rate: C$76.00–C$91.00 / Hour (CAD) Shift / Schedule: Monday – Friday, 9:00 AM – 5:00 PM Travel Requirements: Not required

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Job Summary As a Senior UX Designer, you're a strong advocate for the customer. You're formally trained in design and passionate about customer-centric innovation. You take pride in your work. You obsess over details and insist on iterating until you've gotten it right. You see feedback as a good thing. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. User-Centred Design methodologies are second nature to you. If this sounds like you and you're interested in joining a team of top design talent creating industry-leading experiences across all customer touchpoints, then we want to hear from you.

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Key Responsibilities Transform complex problems into elegant experiences Ideation, concept development, and experience innovation Creation of sketches, wireframes, specifications, prototypes, scenarios, and storyboards Close collaboration with development teams to ensure that design intent is achieved Advocate for the user throughout the project lifecycle Stay abreast of current design methodologies, practices, and trends Participation in observational studies, usability testing, and other customer research Effective communication of conceptual ideas, detailed designs, and design approaches/rationales

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Required Skills Figma — 5 years of experience Experience presenting design work to non-design stakeholders (product, business SMEs, etc.) Comfort navigating ambiguity, competing priorities, and stakeholder feedback without over-indexing on consensus Ability to take direction, synthesize feedback, and iterate quickly Strong organizational skills (documentation, versioning, decision tracking) Experience translating business problems into design opportunities, not just executing handed-off requirements Understanding of how digital experiences support banking value chains (e.g., acquisition → engagement → advice → retention) Using research, analytics, heuristics, or prior learnings to inform decisions AI tools — Figma, Figma AI, Claude design Ability to work with and simplify complicated flows Ability to translate conceptual ideas into compelling customer experiences Contributes to shaping the strategic experience design approach for projects and initiatives Strong prototyping skills demonstrated through various techniques: sketch, paper, wireframe, video, or interactive prototypes Proficiency with Figma Understanding of web and mobile technologies Meticulous attention to detail Organization, logic, and analytical skills Good verbal and written communication skills Ability to ask good questions and communicate effectively both verbally and in writing Ability to communicate ideas to a diverse audience and constructively integrate feedback Strong interpersonal skills with the ability to collaborate well in a team environment

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Preferred Skills Copilot

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Education Requirements A degree in design or a design-related discipline (industrial design, user-centred design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.)

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Required Experience 7 to 10 years' experience as a UX designer

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Medical, Vision, and Dental Insurance Plans 401k Retirement Fund

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About the Client This client is a leading financial services and banking institution operating across Canada and internationally, serving millions of retail and business banking customers. With a large-scale digital product portfolio spanning acquisition, engagement, advice, and retention value chains, the organization employs solutions developers, UX and product designers, release train strategists, and IT/technology professionals who collaborate in fast-paced, agile environments to deliver industry-leading customer experiences.

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About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

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Job Number: 26-08900

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