Company Bio North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary Unit Secretary, Medical Unit-Neuro/Stroke 7SE/8SE Your goal in this position is to perform administrative, secretarial and receptionist support for Neurology/Stroke/Medicine unit in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families.

On a practical level, you will

• Support and adhere to Hospital policies and procedures
• Communicate with staff, patients, families, internal and external parties
• Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required on the unit
• Accept, coordinate and triage telephone calls and inquiries and processes them in an appropriate and timely manner
• Assume responsibility for identification and advancement of issues and concerns with the Unit Administrator or Coordinator in a time sensitive manner
• Compile and disseminate material/documents related to Program activity
• Manage confidential information in a sensitive and professional manner
• Maintain attendance/time reporting information and arrange appropriate relief including agencies
• Transcribe physicians written orders in an appropriate and timely manner
• Process online orders, notifies appropriate staff, and specific departments as required
• Support clinicians with system order entry functions
• Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments)
• Maintain organization of admissions, discharges, outstanding orders and patient related information including kardex and medication information, dismantle charts and enters information electronically as required
• Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required
• Manage unit supplies, services and repair needs

Qualifications

• Grade XII diploma
• A medical office assistant certificate or minimum one-year comparable office experience with medical orientation
• Experience dealing with the public in a fast paced environment and prioritize under stress
• Accurate minimum typing speed of 45 words per minute
• Proficiency in Microsoft Office including; Word, Excel and PowerPoint
• Ability to perform medical transcription
• Effective written and verbal communication
• Excellent organizational and problem solving skills
• Maturity in dealing with all contacts
• Bilingualism in French/English an asset

What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part Time Permanent Position with 8 & 12 hour shifts, days and evenings including weekends in the Neurology/Stroke/Medicine Unit. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

How To Apply Think you're the right person for the job? Here's your first chance to show us why:

• Ensure to meet the deadline - only applications received by the closing date will be considered.
• We will review all applications and will contact those selected for an interview.

Closing Statement At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.