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RESEARCH ANALYST 1

City of Toronto5 days ago
Toronto, ON
CA$45 - CA$49/hour
Mid Level
full_time

About the role

Job ID: 58311

Job Category: Policy, Planning & Research

Division & Section: Purchasing & Materials Management, Program Support & Policy Development

Work Location: CITY HALL,100 Queen Street West

Job Type & Duration: Full-time, 1 Permanent vacancy

Hourly Rate and Wage Grade: $45.30 - $49.64

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period: 13-Aug-2025 to 04-Sept-2025

The Purchasing & Materials Management Division is a critical function within the City of Toronto’s complex multi-site, multi-division and multi-stakeholder environment, partnering with all City divisions, designated agencies and corporations in order to procure goods and services at the best value. As part of its commitment to ensuring open, fair, equitable and accessible business processes and practices, the Division utilizes a fair and transparent procurement process, provides leadership and quality customer service, and implements the highest standards of business ethics across the organization.

Reporting to the Supervisor, Policy Training & Technology in the Purchasing Compliance & Operations Section, the Research Analyst 1 will support key division-wide priorities and initiatives working on assignments and will support business practice analysis and reporting or analytic reviews that drive changes to improve service delivery.

Responsibilities:

  • Conducts research on topics involving collection of information from sources such as United Nations, other levels of government, libraries, other divisions and community agencies, conducts literature searches, and utilizes other social, economic and scientific research methods. Develops and administers questionnaires.
  • Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing divisional projects, policies and services and in the development of theories, concepts and objectives for new divisional projects, policies and services.
  • Identifies and monitors information on social, economic and environmental needs of the community to forecast problematic areas and needs.
  • Provides policy analysis and research support on a broad range of economic, business and strategic infrastructure issues.
  • Writes reports for Council based on research**.** Documents findings, supporting data, recommendations and theories. Prepares and co-ordinates briefs and summary reports, on subjects such as legislative changes, research information and implications of findings.
  • Prepares abstracts and summaries of studies using a range of analytical techniques such as statistical, economic and scientific.
  • Provides research support to other Divisions and Service Areas, Councillors, Task forces and committees by locating and providing information requested. Circulates data throughout Division.
  • Develops and sets up computer applications to store and retrieve data (e.g., census information, library catalogues).
  • Maintains library e.g., research data, statistics, acts, books, periodicals, reference material and council minutes. Collects, purchases, indexes/catalogues and files material. Updates material using personal computer. Modifies/develops reference system.
  • Attends meetings with staff; networks with other Service Areas/Divisions, different levels of government, libraries and community agencies. Participates in problem solving.

Key Qualifications:
Your application must describe your qualifications as they relate to:

  • Post-secondary education in a relevant discipline e.g., finance, data science, data analytics or an equivalent combination of education and/or relevant experience.

  • Considerable experience in the application of research methodologies e.g., qualitative and quantitative or mixed methods, and data management practices that support reporting, performance measurement and program evaluation.

  • Considerable experience collecting, analyzing and interpreting large volumes of data, and providing oral and written summaries of research findings, including creation of dashboards

  • Considerable knowledge of procurement operations, compliance, policies and procedures

  • Considerable experience using financial information systems e.g. SAP ERP, SAP Ariba or other similar financial/procurement systems

  • Considerable working experience using Microsoft 365 applications at an intermediate- advanced level, e.g. Excel, Word, PowerPoint and Access to develop and maintain various divisional reports and create/maintain dashboards, as well as business intelligence and data visualization software e.g. Tableau

You must also have:

  • Strong analytical and problem-solving skills, in combination with the ability to perform duties under minimal supervision.

  • Excellent communication skills, written and oral required to prepare documentation, reports, presentations and training materials

  • Excellent interpersonal skills to work with all levels of staff in the division and organization and commitment to deliver superior customer service, quality performance and continuous improvement. Ability to work effectively within a dynamic team setting and/or project environment

  • Excellent organization skills to set priorities, plan and execute tasks, meet designated deadlines – often within time restraints

  • Must be willing to work additional hours during peak periods or on critical projects to meet operational requirements

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

About City of Toronto

Government Administration
10,000+

The City of Toronto is committed to fostering a positive and progressive workplace culture, and strives to build a workforce that reflects the citizens it serves. We are committed to building a high performing public service, with strong and effective leaders to enable service excellence, through high engagement and healthy and safe workplaces.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.

Toronto Public Service consists of approximately 35,771 employees, providing programs and services to Toronto residents, businesses and visitors. Additionally, the City of Toronto has a number of agencies and corporations including the Toronto Police Service, Toronto Public Library and the Toronto Transit Commission, which make up the broader municipal organization.

There are 44 operating divisions and offices providing an extensive level of programs and services. We offer diverse career opportunities across a wide variety of professional, trade, administrative, managerial and other employment roles. The Toronto Public Service has won numerous awards for quality, innovation and efficiency in delivering citizen-focused services. We are proud to have been named one of Canada's Top 100 Employers, Canada's Best Diversity Employers, Top Family Friendly Employers and Greater Toronto's Top Employers.

Consider joining the award-winning Toronto Public Service and help us make a difference in a great City!