Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type Regular

Job Description POSITION SUMMARY: The Client Account Manager is responsible for executing outbound calls for various campaigns related to the existing business clientele (renewal campaigns, cross-selling campaigns, etc.). Executing the tactical plans and campaigns put forward, the Client Account Manager is responsible for positioning Cogeco's offerings in these market segments and achieving the set objectives.

Key Responsibilities

• Achieve and exceed sales revenue targets for all products, on both an overall and incremental basis.
• Conduct sales, generate and follow up on opportunities with potential clients, make sales presentations/demonstrations, establish/maintain professional business relationships, identify the needs of potential clients, and close sales while respecting deadlines and quality standards in the small business market.
• Maintain and manage their own sales funnel in Salesforce to maximize sales opportunities.
• Plan and organize sales activities to meet volume standards for market coverage, opportunity generation, and closed sales.
• Submit all documents related to sales activities and ensure their accuracy (adequate management of the sales funnel).
• Assist, as needed, in responding to requests from other functional units and participate in special projects or perform other tasks, as required.
• As part of their employment, employees must take all necessary measures to ensure their own health and safety, as well as that of their colleagues and the public in general. At all times, they must wear the available personal protective equipment and comply with all health and safety policies, procedures, directives, and instructions issued by Cogeco.
• The incumbent must always keep in mind that the performance of their work supports Cogeco's ultimate goal of offering excellent service to its current and potential customers.

Essential Qualifications EDUCATION

• College diploma in Business, Marketing, or other related discipline, or an equivalent combination of post-secondary education and professional experience.

Professional Experience

• Three (3) years of experience in a sales environment during which you achieved excellent sales results in the ICT (Information and Communications Technology) sector.
• Experience in diversified sales situations is an asset.
• Experience in business sales (B2B) is highly desirable.

SPECIFIC COMPETENCIES

• Excellent negotiation skills and strong influencing ability, in addition to leadership qualities to successfully complete sales files.
• Ability to work with and manipulate a CRM.
• Motivated and performance-driven with the ability to work under pressure.
• Detail-oriented with the ability to analyze and identify sales opportunities and is committed to contributing to the organization's success.
• Attentive listener and excellent communication skills (oral and written).
• Interpersonal skills with a positive and professional attitude toward customer service.
• Motivated with the ability to take initiative and solve problems independently.
• Organized and able to evaluate the quality of their own work.
• Open to change with a willingness to learn and a positive attitude toward work and contribution to teams.
• Bilingualism will be a significant asset (written and oral).
• Valid driver’s license.
• Must own a personal vehicle for business travel.

CODE NOC : 0611

Location :

Burlington, ON

Company Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com