Our Story & Purpose:

Vancity is a member-owned credit union built on the principles of inclusion, social justice, and community impact. Since 1946, we’ve worked to challenge the status quo, break down barriers, and build a more equitable future. With bold commitments—including becoming net-zero by 2040 across all mortgages and loans—we are championing financial resilience, climate action, and belonging for our members and communities.

As the largest private sector Living Wage Employer in Canada and home to a team of 2,300 passionate employees, Vancity offers competitive rewards and benefits, diverse career pathways, and the opportunity to be part of something bigger.

The Opportunity:

We’re looking for an intern to join our ServiceNow team for a 4-month opportunity. ServiceNow is a cloud-based Platform-as-a-Service (PaaS) that enables organizations to automate, digitize, and streamline business workflows across IT, HR, and customer service. The ServiceNow team manages, maintains and adds to this platform based upon the needs of our business users. This role will report to the Manager, ServiceNow role.

A typical day would involve:

• Checking in with the team during the daily scrum and providing daily updates
• Reviewing UAT tasks for potential missing edge cases or additional test scripts
• Reviewing and completing/documenting UAT tasks
• Collaborating with developers on findings and defects

You are:

• Customer-Centric - You define and measure success through the eyes of your internal customers and anticipate, understand, and respond to their evolving needs. Demonstrate strong follow-through: Consistently keep commitments to customers and team members.
• Results-Oriented - You have a demonstrated ability to engage stakeholders to elicit requirements gathering, analyze findings, generate appropriate solutions, and build deliverables all while securing team's commitment to these solutions.
• Technology Savvy - You have education and/or experience supporting technology development/ implementation efforts.
• Critical Thinker - You seek to facilitate data-driven decision making, including "rolling up your sleeves" to elicit requirements, research, analyze data
• Curious & innovative - You always do your research and analyze it to assess and recommend a course of action considering industry best practices
• A team player - you can engage with members of your team as well as cross-functional teams and are willing to collaborate across projects and initiatives.

You have:

• Current enrollment or recent graduation from an undergraduate program within an applicable field and eligible for co-op/internship opportunities
• An interest or knowledge of programming and User Acceptance Testing
• A willingness to work in a highly flexible environment with multiple competing priorities.
• A high level of attention to detail

Bonus points, if you have:

• Experience with programming languages, scripting or user acceptance testing

What You’ll Earn:

This role offers a pay range of $27.85/hr.

Application Details:

Please submit your resume. Cover letters and transcripts are optional but appreciated.

This posting will close on March 22, 2026 at 11:59pm

Why You’ll Love Working Here:

• When you join Vancity as an employee and a member, you join a movement that believes that when we use money for what’s right, we truly are a financial force for change.
• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada. Come join our team of 2,600 diverse individuals and access competitive rewards & benefits, all while knowing you are a part of a greater movement.
• Start your Vancity career journey with us even if you’re new to financial services! We provide in-house paid training to gain general financial knowledge, and to learn about our products & services. We encourage opportunities to learn & develop to prepare you for career success, which in turn continuously impresses how we serve our membership.
• Vancity is committed to a diverse workplace and values Integrity, Innovation, Responsibility and Reconciliation.
• To learn more about Vancity, please visit vancity.com/AboutVancity.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

Accommodations Process:

This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.