Infrastructure Services Specialist (ISS)
Top Benefits
About the role
Learning Technologies Department
Non-Affiliated Level PES4
*If you are a current OCSB employee, you must use your OCSB ATE account to apply to this vacancy.*
The OCSB is currently seeking Infrastructure Services Specialist (ISS). The possible work addresses for this position can be found in our
Why Work With The Ottawa Catholic School Board: The OCSB proudly serves over 50,000 students across 90+ work locations. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work environment, fulfilling careers, and the opportunity to make a difference in our students' lives.
The OCSB is committed to equitable hiring, employment and promotion practices and is dedicated to an inclusive workforce that reflects the diversity of our students and our communities. The OCSB is actively seeking applications from Indigenous peoples, Black and racialized people, persons with disabilities, people from gender diverse communities and/or people with intersectional identities, as well as individuals who can contribute to continuous diversification of ideas.
The Ottawa Catholic School Board acknowledges that the land on which our schools are located is the traditional unceded territory of the Algonquin Anishnabek Peoples. We extend our respect to all First Nations, Inuit and Métis Peoples for their valuable past and present contributions to this land.
Reporting to the Infrastructure Architect, the ISS is a key member of the Infrastructure and Enterprise Solutions team.
The Infrastructure Services Specialist (ISS) ensures the installation, maintenance, and monitoring of IT infrastructure to provide seamless access to resources and the Internet. This role supports the organization’s mission and values through strategic, systematic approaches to IT operations and security.
They are expected to collaborate with team members to implement innovative solutions and resolve complex challenges efficiently, with an emphasis on delivering measurable improvements in infrastructure performance and user satisfaction.
They utilize advanced tools and technologies such as Azure Active Directory and Next Generation Firewalls to enhance infrastructure reliability.
The position requires flexibility, including occasional evening and weekend hours, to meet operational needs and support Ministry of Education initiatives.
Job Description Assist in designing and implementing innovative IT infrastructure solutions
Administer and maintain server hardware and OS software
Manage Identity & Access Management services, including Azure Active Directory Cloud Services/Entra ID authentication
Ensure seamless data integration across all solutions
Collaborate on developing, implementing, and managing LAN/WAN, Wireless Infrastructure, Security Management Systems, and Active Directory Services
Act as a point of escalation for modifying permissions and security settings for contractors and support staff
Investigate cybersecurity incidents and propose mitigation strategies
Identify, document, and mitigate security risks across the enterprise
Automate routine tasks using PowerShell for account lifecycle management (creation, changes, deletions) and report generation from Azure and Intune
Develop and maintain automation scripts for infrastructure monitoring and enhancements
Manage desktop environments using Intune, including app deployment and Autopilot configurations
Ensure seamless device lifecycle management from provisioning to decommissioning
Provide support to Level 1 technicians and client support teams, conducting root cause analysis for recurring issues.
Create and periodically update technical and user documentation.
Draft action plans for contractors and support staff.
Liaise with other departments to establish and maintain systems
Required Qualifications Degree or diploma in a related field
3 years of directly related experience
Proven experience in system administration, network management, and security
Strong expertise in Microsoft Active Directory Azure AD/Entra ID management, Cloud Application Suites, etc.
Proficiency in PowerShell or other scripting tools for automation
Hands-on experience with Intune for desktop and device management (Autopilot, app deployment)
Experience with LAN/WAN and wireless infrastructure.
Knowledge of cybersecurity principles and incident response.
Excellent problem-solving, documentation, and communication skills
Valid Ontario Driver’s License with access to a vehicle
Individuals who possess an equivalent combination of education and experience may also be considered
This is a permanent full-time (1.0 FTE) position. The anticipated start date of this position is as soon as the interview process is complete. The annual salary range of $95,098 - $103,1
- There is also a comprehensive benefits and pension plan available.
How To Apply Applicants are required to apply through ApplytoEducation (ATE) and ensure a cover letter and resume are included in the ATE profile.
Interested applicants must submit their application by no later than 5:00 pm on April 1, 20
- Interviews: We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.
Reference Policy: We value your privacy. References will only be contacted if you are selected to move forward in the hiring process.
If you are currently not an OCSB employee, at the completion of a successful interview, you will be required to provide an Original Police Record Check for the Vulnerable Sector dated within the last 6 months.
Questions regarding the application process can be directed to teaching@ocsb.ca OR hrstaffing@ocsb.ca .
For assistance with ApplytoEducation, please contact ATE directly at info@applytoeducation.com or by phone at 1-877-900-56
- AI may be utilized throughout the selection and recruitment process.
Pursuant to the Accessibility for Ontarians with Disabilities Act (AODA), if you require accommodations at any time throughout the application process, please contact the Human Resources Department via email at hrstaffing@ocsb.ca prior to the posting closing date so that appropriate arrangements can be made.
Data Privacy Statement: Personal information on this form is collected under the authority of Ontario Regulation 298 (Operation of Schools - General) under Education Act, R.S.O. 1990, c. E.2, as amended (“Education Act”), sections 58.5(1) and 171(1) of Education Act and will be used by Ottawa Catholic School Board (“OCSB”) for employment purposes. The information is retained in accordance with the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M. 56 and will be disclosed to authorized OCSB staff in order to administer the above purpose. The Board’s
& the ‘
’ support document entitled ‘
may be viewed on the Board’s website at
Questions about Privacy should be directed to the Privacy Officer by email to
About Ottawa Catholic School Board
In partnership with home, parish and community, the Ottawa Catholic School Board ensures that the teachings and values of Jesus Christ are integrated in all aspects of school life. By providing the necessary resources for quality Catholic education, the Board supports the development of lifelong learners striving for academic excellence in a nurturing, safe and vibrant community. All individuals are challenged to become responsible and contributing citizens in an increasingly complex and diverse world.
Careers at the Ottawa Catholic School Board When you start a career at the Ottawa Catholic School Board (OCSB), you become part of a team of employees dedicated to inspiring the lives of over 42,800 students. Our 4,600+ employees make up one of the top performing school districts in the province of Ontario. All of our employees are given numerous opportunities to participate in personal, professional and spiritual growth activities throughout the year. Our rich and fulfilling development opportunities are available to our educators, administrative staff, consultants, skilled trades workers, and liaisons.
One of our major priorities is to support success for staff. Employees are encouraged to develop the skills they need to take on new challenges and excel in their area of expertise. We have always been a leader when it comes to the integration of technology in our schools and departments. Using technology to accelerate learning has proven to be a major contributing factor to our success.
Social justice is an important dimension of our identity. The efforts of our employees in giving back to the community are truly commendable. Our departments and schools participate in numerous fundraising campaigns, charity events, pledges, food drives and other activities to help our communities. It’s no wonder our employees have a high level of job satisfaction.
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Infrastructure Services Specialist (ISS)
Top Benefits
About the role
Learning Technologies Department
Non-Affiliated Level PES4
*If you are a current OCSB employee, you must use your OCSB ATE account to apply to this vacancy.*
The OCSB is currently seeking Infrastructure Services Specialist (ISS). The possible work addresses for this position can be found in our
Why Work With The Ottawa Catholic School Board: The OCSB proudly serves over 50,000 students across 90+ work locations. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work environment, fulfilling careers, and the opportunity to make a difference in our students' lives.
The OCSB is committed to equitable hiring, employment and promotion practices and is dedicated to an inclusive workforce that reflects the diversity of our students and our communities. The OCSB is actively seeking applications from Indigenous peoples, Black and racialized people, persons with disabilities, people from gender diverse communities and/or people with intersectional identities, as well as individuals who can contribute to continuous diversification of ideas.
The Ottawa Catholic School Board acknowledges that the land on which our schools are located is the traditional unceded territory of the Algonquin Anishnabek Peoples. We extend our respect to all First Nations, Inuit and Métis Peoples for their valuable past and present contributions to this land.
Reporting to the Infrastructure Architect, the ISS is a key member of the Infrastructure and Enterprise Solutions team.
The Infrastructure Services Specialist (ISS) ensures the installation, maintenance, and monitoring of IT infrastructure to provide seamless access to resources and the Internet. This role supports the organization’s mission and values through strategic, systematic approaches to IT operations and security.
They are expected to collaborate with team members to implement innovative solutions and resolve complex challenges efficiently, with an emphasis on delivering measurable improvements in infrastructure performance and user satisfaction.
They utilize advanced tools and technologies such as Azure Active Directory and Next Generation Firewalls to enhance infrastructure reliability.
The position requires flexibility, including occasional evening and weekend hours, to meet operational needs and support Ministry of Education initiatives.
Job Description Assist in designing and implementing innovative IT infrastructure solutions
Administer and maintain server hardware and OS software
Manage Identity & Access Management services, including Azure Active Directory Cloud Services/Entra ID authentication
Ensure seamless data integration across all solutions
Collaborate on developing, implementing, and managing LAN/WAN, Wireless Infrastructure, Security Management Systems, and Active Directory Services
Act as a point of escalation for modifying permissions and security settings for contractors and support staff
Investigate cybersecurity incidents and propose mitigation strategies
Identify, document, and mitigate security risks across the enterprise
Automate routine tasks using PowerShell for account lifecycle management (creation, changes, deletions) and report generation from Azure and Intune
Develop and maintain automation scripts for infrastructure monitoring and enhancements
Manage desktop environments using Intune, including app deployment and Autopilot configurations
Ensure seamless device lifecycle management from provisioning to decommissioning
Provide support to Level 1 technicians and client support teams, conducting root cause analysis for recurring issues.
Create and periodically update technical and user documentation.
Draft action plans for contractors and support staff.
Liaise with other departments to establish and maintain systems
Required Qualifications Degree or diploma in a related field
3 years of directly related experience
Proven experience in system administration, network management, and security
Strong expertise in Microsoft Active Directory Azure AD/Entra ID management, Cloud Application Suites, etc.
Proficiency in PowerShell or other scripting tools for automation
Hands-on experience with Intune for desktop and device management (Autopilot, app deployment)
Experience with LAN/WAN and wireless infrastructure.
Knowledge of cybersecurity principles and incident response.
Excellent problem-solving, documentation, and communication skills
Valid Ontario Driver’s License with access to a vehicle
Individuals who possess an equivalent combination of education and experience may also be considered
This is a permanent full-time (1.0 FTE) position. The anticipated start date of this position is as soon as the interview process is complete. The annual salary range of $95,098 - $103,1
- There is also a comprehensive benefits and pension plan available.
How To Apply Applicants are required to apply through ApplytoEducation (ATE) and ensure a cover letter and resume are included in the ATE profile.
Interested applicants must submit their application by no later than 5:00 pm on April 1, 20
- Interviews: We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.
Reference Policy: We value your privacy. References will only be contacted if you are selected to move forward in the hiring process.
If you are currently not an OCSB employee, at the completion of a successful interview, you will be required to provide an Original Police Record Check for the Vulnerable Sector dated within the last 6 months.
Questions regarding the application process can be directed to teaching@ocsb.ca OR hrstaffing@ocsb.ca .
For assistance with ApplytoEducation, please contact ATE directly at info@applytoeducation.com or by phone at 1-877-900-56
- AI may be utilized throughout the selection and recruitment process.
Pursuant to the Accessibility for Ontarians with Disabilities Act (AODA), if you require accommodations at any time throughout the application process, please contact the Human Resources Department via email at hrstaffing@ocsb.ca prior to the posting closing date so that appropriate arrangements can be made.
Data Privacy Statement: Personal information on this form is collected under the authority of Ontario Regulation 298 (Operation of Schools - General) under Education Act, R.S.O. 1990, c. E.2, as amended (“Education Act”), sections 58.5(1) and 171(1) of Education Act and will be used by Ottawa Catholic School Board (“OCSB”) for employment purposes. The information is retained in accordance with the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M. 56 and will be disclosed to authorized OCSB staff in order to administer the above purpose. The Board’s
& the ‘
’ support document entitled ‘
may be viewed on the Board’s website at
Questions about Privacy should be directed to the Privacy Officer by email to
About Ottawa Catholic School Board
In partnership with home, parish and community, the Ottawa Catholic School Board ensures that the teachings and values of Jesus Christ are integrated in all aspects of school life. By providing the necessary resources for quality Catholic education, the Board supports the development of lifelong learners striving for academic excellence in a nurturing, safe and vibrant community. All individuals are challenged to become responsible and contributing citizens in an increasingly complex and diverse world.
Careers at the Ottawa Catholic School Board When you start a career at the Ottawa Catholic School Board (OCSB), you become part of a team of employees dedicated to inspiring the lives of over 42,800 students. Our 4,600+ employees make up one of the top performing school districts in the province of Ontario. All of our employees are given numerous opportunities to participate in personal, professional and spiritual growth activities throughout the year. Our rich and fulfilling development opportunities are available to our educators, administrative staff, consultants, skilled trades workers, and liaisons.
One of our major priorities is to support success for staff. Employees are encouraged to develop the skills they need to take on new challenges and excel in their area of expertise. We have always been a leader when it comes to the integration of technology in our schools and departments. Using technology to accelerate learning has proven to be a major contributing factor to our success.
Social justice is an important dimension of our identity. The efforts of our employees in giving back to the community are truly commendable. Our departments and schools participate in numerous fundraising campaigns, charity events, pledges, food drives and other activities to help our communities. It’s no wonder our employees have a high level of job satisfaction.