Museum Security Guide
Top Benefits
About the role
Application Deadline: 25 September 2025
Department: Operations
Location: Museum of Contemporary Art Toronto, Canada
Compensation: $24.89 / hour
Description Position Summary Posted on: September 19, 2025
Closing on: September 25. 2025
Location: Toronto, ON
Employment Type: Casual
Remote/Onsite: Onsite
Report to: Director of Operations & HR
Start date: October 6, 2025
Salary: $24.89 per hour (plus in lieu of vacation 4% and benefits 4.5%)
Benefits: Attractions Ontario Benefits and Toronto Attractions Council Benefits
This role emphasizes providing a welcoming environment, promoting respect for the artworks, and ensuring that visitors follow the museum's guidelines to maintain a safe and enjoyable space for all.
Key Responsibilities
- Provide consistent monitoring of artworks, visitors, staff, and museum property, ensuring their safety from damage
- Greet and welcome all visitors to MOCA, and be available to answer questions throughout the museum
- Stay current with the daily schedule of events, informing visitors as needed
- Enforce security and safety procedures and protocols in all public spaces of the museum
- Answering visitor questions concerning exhibits, wayfinding, and facilities
- Become an expert in MOCA’s programmes, the museum building and its place in the Junction Triangle neighbourhood and cultural community
- When assigned, circulate the museum and support busier floors
- Detect and respond to potential interference of artwork, report damage or change in condition of spaces/ art objects immediately
- Ensure visitors are following museum rules
- Keep the Visitor Services Supervisor up to date on floor activities, so they can complete reports accurately
- Manage traffic and visitor wayfinding within the museums
- Provide support during museum events, venue rentals, including weekends and holidays
- Undertake other duties as assigned by the Visitor Services Supervisor
Skills, Knowledge And Expertise Must-haves
- Minimum 1–2 years of experience in security, visitor services, or a related role
- High school diploma or GED equivalent
- Must be able to work regular weekends, evenings, holidays and special events
- Must have the ability to be both friendly and commanding in communication
- Excellent observational skills and attention to detail
- Ability to work independently
- Ability to interact effectively with a diverse range of individuals
- Physically capable of standing and walking for extended periods, as well as responding to emergencies swiftly
Nice-to-haves
- Conflict resolution/de-escalation and anti-oppression training
- First aid certification
Benefits
- Attractions Ontario Benefits
- Toronto Attractions Council Benefits
- Ontario Living Wage Network Employer
About Museum of Contemporary Art Toronto Canada
MOCA Toronto is an inclusive cultural hub at the heart of the art ecosystem. MOCA supports and promotes forward-thinking artistic experimentation and provides a community space for enrichment, discourse, collaboration and creativity.
Working across all contemporary art forms, MOCA's exhibitions, installations and programmes empower local artists and engage the Toronto art scene while contributing to international dialogue and scholarship. MOCA presents rotating exhibitions and programmes that prioritize artistic production post-2000, primarily through commissioning new work. The museum values artistic freedom and production, its relationships with artists and broad accessibility, with programming that includes in-person and online learning opportunities, workshops, tours, teacher resources, publications and mentoring programmes for the local arts community.
MOCA actively cultivates partnerships with other arts and culture organizations, government agencies, educational institutions and neighbourhood community-based projects to further engage residents and visitors to our culturally rich and hyper-diverse city.
MOCA is a nonprofit charitable organization.
Our Vision: The Museum of Contemporary Art Toronto is at the heart of the art ecosystem. MOCA will be ambitiously inclusive, interdisciplinary and internationally renowned through our work with artists. A place for everyone to explore that provokes ideas and discussion and challenges the current cultural moment.
Our Mission: Artists, relationships and experimentation are at the centre of everything we do. MOCA Toronto presents rotating exhibitions and programmes that prioritize twenty-first-century artistic production, primarily through commissioning new work. We foster active dialogue, participation and celebrate complexity; in order to serve as an inclusive cultural hub in this hyper-diverse city and world.
Museum Security Guide
Top Benefits
About the role
Application Deadline: 25 September 2025
Department: Operations
Location: Museum of Contemporary Art Toronto, Canada
Compensation: $24.89 / hour
Description Position Summary Posted on: September 19, 2025
Closing on: September 25. 2025
Location: Toronto, ON
Employment Type: Casual
Remote/Onsite: Onsite
Report to: Director of Operations & HR
Start date: October 6, 2025
Salary: $24.89 per hour (plus in lieu of vacation 4% and benefits 4.5%)
Benefits: Attractions Ontario Benefits and Toronto Attractions Council Benefits
This role emphasizes providing a welcoming environment, promoting respect for the artworks, and ensuring that visitors follow the museum's guidelines to maintain a safe and enjoyable space for all.
Key Responsibilities
- Provide consistent monitoring of artworks, visitors, staff, and museum property, ensuring their safety from damage
- Greet and welcome all visitors to MOCA, and be available to answer questions throughout the museum
- Stay current with the daily schedule of events, informing visitors as needed
- Enforce security and safety procedures and protocols in all public spaces of the museum
- Answering visitor questions concerning exhibits, wayfinding, and facilities
- Become an expert in MOCA’s programmes, the museum building and its place in the Junction Triangle neighbourhood and cultural community
- When assigned, circulate the museum and support busier floors
- Detect and respond to potential interference of artwork, report damage or change in condition of spaces/ art objects immediately
- Ensure visitors are following museum rules
- Keep the Visitor Services Supervisor up to date on floor activities, so they can complete reports accurately
- Manage traffic and visitor wayfinding within the museums
- Provide support during museum events, venue rentals, including weekends and holidays
- Undertake other duties as assigned by the Visitor Services Supervisor
Skills, Knowledge And Expertise Must-haves
- Minimum 1–2 years of experience in security, visitor services, or a related role
- High school diploma or GED equivalent
- Must be able to work regular weekends, evenings, holidays and special events
- Must have the ability to be both friendly and commanding in communication
- Excellent observational skills and attention to detail
- Ability to work independently
- Ability to interact effectively with a diverse range of individuals
- Physically capable of standing and walking for extended periods, as well as responding to emergencies swiftly
Nice-to-haves
- Conflict resolution/de-escalation and anti-oppression training
- First aid certification
Benefits
- Attractions Ontario Benefits
- Toronto Attractions Council Benefits
- Ontario Living Wage Network Employer
About Museum of Contemporary Art Toronto Canada
MOCA Toronto is an inclusive cultural hub at the heart of the art ecosystem. MOCA supports and promotes forward-thinking artistic experimentation and provides a community space for enrichment, discourse, collaboration and creativity.
Working across all contemporary art forms, MOCA's exhibitions, installations and programmes empower local artists and engage the Toronto art scene while contributing to international dialogue and scholarship. MOCA presents rotating exhibitions and programmes that prioritize artistic production post-2000, primarily through commissioning new work. The museum values artistic freedom and production, its relationships with artists and broad accessibility, with programming that includes in-person and online learning opportunities, workshops, tours, teacher resources, publications and mentoring programmes for the local arts community.
MOCA actively cultivates partnerships with other arts and culture organizations, government agencies, educational institutions and neighbourhood community-based projects to further engage residents and visitors to our culturally rich and hyper-diverse city.
MOCA is a nonprofit charitable organization.
Our Vision: The Museum of Contemporary Art Toronto is at the heart of the art ecosystem. MOCA will be ambitiously inclusive, interdisciplinary and internationally renowned through our work with artists. A place for everyone to explore that provokes ideas and discussion and challenges the current cultural moment.
Our Mission: Artists, relationships and experimentation are at the centre of everything we do. MOCA Toronto presents rotating exhibitions and programmes that prioritize twenty-first-century artistic production, primarily through commissioning new work. We foster active dialogue, participation and celebrate complexity; in order to serve as an inclusive cultural hub in this hyper-diverse city and world.